Remote-access Guide

plex server remote access turns green then red

by Lafayette Nader Jr. Published 2 years ago Updated 1 year ago
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As long as remote access is actually working, there is no need to worry. Unstable Remote Access to Plex - Synology NAS and router Remote Access There is a known issue where the indicator will turn green for a few moments, then turn red. The only way to know if Remote Access is working or not is to test it from a remote location.

Full Answer

Why can’t I enable remote access on my Plex server?

If a particular runway (port) is closed, it can’t accept any incoming traffic. If you want to enable remote access on Plex, a specific port needs to be opened on your router to allow the traffic to flow correctly. Most people will not run into issues trying to enable Remote Access with their Plex Media Server.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

How do I change the server settings on my Plex Media Server?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to fix Plex not working on firewall?

You can open the settings of your firewall and check each of these IP addresses against the ones which are being screened. If you find any, whitelist them and after restarting Plex and your computer, check if the issue is resolved.

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Why does my Plex server keep losing remote access?

Check whether your router supports UPnP or NAT-PMP. If they do, you may need to switch the feature on in the router's software. If the services are enabled, try toggling them off and then back on again and try to connect the server once more.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Is it safe to remote access Plex?

It provides all-round security to ensure that your media library, Plex account/server details, and Plex-connected devices for streaming are all kept safe from data leaks, privacy infringement, and hacking attempts.

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

What does Plex remote access do?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

How do I access someone else's Plex server?

Granting AccessUsername or Email. Enter the username or email address for the Plex account you wish to grant access and click continue. ... Select the Server. Plex Media Servers associated with your Plex account will be available. ... Set Restrictions and Inviting to Home (Plex Pass required) ... Pending Access.

Is Plex a security risk?

UPDATED Security researchers uncovered vulnerabilities in Plex that created a means for attackers to compromise devices or access private video or picture files on a vulnerable server.

How do I port forward a double NAT?

How to port forward through double NATUse DMZ to forward connections. Log into your second router (the one farthest from the Internet/closer to your PC) ... Use double router port forwarding. Log into your first router (use Wi-Fi or plug your PC straight into the WAN port) ... Set up a static IP address on Windows 10.

What is double NAT Xbox?

A Double Nat Error occurs when multiple routers or gateways are trying to establish a connection between your Xbox One and the internet. In simple words, your Xbox console is trying to connect to a secondary router instead of your main router.

What is UPnP service?

UPnP (Universal Plug and Play) is a networking protocol that enables devices to discover each other and connect without the need for manual configuration or user intervention. The protocol automates all the steps necessary for recognition and communication between devices on the same network.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

How to check IPconfig status?

You can check the status of ipconfig in a Command Prompt, or head to System Preferences > Network on a Mac.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Spoonsy1480

You have to do this on the Plex web page settings/remote access you may need to keep trying until it finally goes green Sent from my iPhone using Tapatalk

InForced

You have to do this on the Plex web page settings/remote access you may need to keep trying until it finally goes green Sent from my iPhone using Tapatalk

Zonediver

Is your router configured for Plex? Maybe not - Port 32400 must be forwarded in your Router/Firewall to your Plex-Server.

InForced

Is your router configured for Plex? Maybe not - Port 32400 must be forwarded in your Router/Firewall to your Plex-Server.

Zonediver

Tried changing it around nothing worked i went from 32400 to 34444 and 40444. I think i set it up right on router side.

InForced

What is IP 10.0.0.4? Your unRAID-Server? Protocol you need is TCP - you dont need UDP.

InForced

I been trying for a while it stays green but when I go on phone using data it says no remote access.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

spikes2020

Edit: I solved it by turning on UPnP...... but it now cuts out after 30 second to 1 min unless i am watching a video then it seems to last longer... is there a time out thing i need to disable and how?

mfwade

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

spikes2020

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

mfwade

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

mfwade

Just following up on this thread. Were you able to get your issue sorted out? Turn off GEOIP FILTERING and see if the problem persisits. I had similar issues even though I was allowing US and Irelend.

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