Remote-access Guide

point click care remote access

by Mr. Floy Funk V Published 3 years ago Updated 2 years ago
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Can you access PointClickCare at home?

How do I access PCC when outside of my community? In order to work in PointClickCare outside of your community you must be a Remote User. The ability to access the system as a remote user is determined in a users security profile.

How do you login to PointClickCare?

How to I log into PointClickCare?Open your internet browser.Enter this web address: login.pointclickcare.com.In the Username field of the login page, type your org prefix, a period, and your username without spaces.More items...

What is PointClickCare used for?

PointClickCare offers a single platform that spans care settings to enhance care transitions between visits, patient management within visits, and network optimization across visits.

Does PointClickCare have an app?

Yesterday, we announced the launch of PointClickCare Companion, an app built exclusively for iOS to significantly improve delivery and documentation of care services and medication for the Senior Living industry.

Who Owns PointClickCare?

Dave Wessinger is the Co-Founder and Chief Executive Officer of PointClickCare. For more than 20 years, Dave has worked to transform the senior care technology industry and tackle complex challenges across the healthcare continuum.

What type of system is PointClickCare?

Cloud-based Healthcare Software, Inspiring Confidence for All. Optimize your business with a single cloud-based platform that connects your care, services, and financial operations.

Is PointClickCare a EHR?

PointClickCare: #1 Cloud-Based EHR Software for Long Term Post Acute Care. PointClickCare is the leading electronic health record (EHR) technology partner to North America's long-term post-acute care (LTPAC) and senior care industry.

What is point care app?

PointClickCare's Point of Care (POC) application is an easy-to-use application that seamlessly integrates with PointClickCare's EHR. It enables front-line clinical care staff to capture and distribute timely, accurate, and complete documentation at the resident bedside.

Is PointClickCare easy to use?

I was impressed that PointClickCare had a Mobile Enterprise Partnership with Apple to streamline the Care at Home Clinical App, making it easy to use. The implementation process was organized, professional and smooth. My experience with PointClickCare has been nothing short of outstanding.

What is PointClickCare pulse?

The Pulse is a secure website PointClickCare provides for an online customer community. In. the Pulse you can: ▪ join discussions topics and categories to collaborate and share ideas and best practices with other PointClickCare customers.

How do you add someone to PointClickCare?

You can print the Security Role Report to view a summary of the active users in your organization and the roles assigned to them....StepsAdministrator > Admin Setup > Users.Click Add.Complete the fields as required.Click Save & Close.

What is POC charting?

Point of Care POC Charting Software Reports: On-Demand and User-Defined. Reports give you a behind-the-scenes look at the data being collected for the MDS. They provide vital data for residents' care plans as well as management information.

What is a PCC in healthcare?

Patient-Centered Care (PCC), also known as individualized patient care or negotiated care, focuses on the patient's right to have his/her values and beliefs respected as an individual.

Introducing Our New Customer Support Portal

The new Customer Support Portal included in the 4.2.0 release is your one-stop shop for all your self-help needs!

Access our Customer Support Portal

After logging into PointClickCare, visit our Customer Support Portal to perform a unified search of both help files and knowledgebase articles. If you can’t find your answer, create a case using the form provided.

Minimize Risk of Medication Errors

Ensure staff administers the right medication, right dose, right route, right time for the right resident and minimize the risk of errors or delays during the distribution process. Photographs help staff identify residents prior to administering medication.

Enhance Efficiency by Eliminating Administrative Burden

Eliminate the administrative tasks generated by month-end change over activities and reduce the burden of paper processes and the cross referencing of MARs and TARs. Allow care staff to efficiently order and distribute medications to eliminate cumbersome MAR/TAR binders.

Conduct Med Passes Quickly and Easily

Enable performance and quality outcomes by providing a quick and easy way to conduct med passes and complete the associated documentation. Color-coded dashboards organize tasks by resident and pass time to ensure timely and accurate medication distribution. Easily access images of medications, interaction warnings, and drug information sheets.

How to access Point of Care kiosk?

Kiosks come pre-configured from PointClickCare hardware partners to access Point of Care by tapping on the browser icon, which will open the Point of Care login page (set as the default page).

Does PointclickCare use WiFi?

PointClickCare recommends approved iOS devices be connected via the facility WIFI network. The WIFI network should be listed as an approved IP-Address from which users can access the PointClickCare system. This is a setting that the PointClickCare administrator from your Organization will have access to modify through the Setup Configuration options.

Can you use facial recognition on a kiosk?

Kiosk login using biometrics such as thumbprint, retina, or facial recognition are not available . PointClickCare’s hardware partners are currently testing a variety of biometric options for use as a 2nd login after username/password is entered.

What is emergency access in PCC?

Users with the Emergency Access permission may turn on Emergency Access, an item in the File menu, which grants access to all PCC EHR features and security levels.

Where is the sign permission in PCC EHR?

Users with Signing permission may sign charts, documents, and other items. They may click “Sign” at the bottom of an open chart note or within an order , or they may use the Signing queue in PCC EHR.

What is practice preference?

Practice Preferences include a wide variety of PCC EHR options , including automatic logout and columns on the Schedule queue.

What is the PCC EHR audit log?

Users with permission to access the PCC EHR Audit Log may see a detailed record of everything that has happened with a patient’s chart, including everyone who has viewed the chart and what components they have accessed. For more information, read the PCC EHR Audit Log article.

What is a clinical alert?

Clinical Alerts include alerts for scheduling, billing, and other functions, not just those of a clinical nature.

What is the Administration tab in Patient Portal?

Users with the Patient Portal Administration permission can open the Portal Portal Manager and use the Administration tab to manage family accounts that have access to patient account information.

Can you use E-Lab results in PCC EHR?

Users with the E-Labs Results Screen permission will have an additional queue in PCC EHR, “E-Lab Results” which they can use to review incoming e-lab results and then place them in a patient’s chart. Optionally, users may have the E-Lab Result Deletion permission. Those users can handle special circumstances where a result can not be placed in a chart and should be destroyed.

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