Remote-access Guide

polycom soundpoint remote access

by Major Streich IV Published 2 years ago Updated 1 year ago
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Re: Remote Access Hello p0lycom2014, The Polycom SoundPoint IP, SoundStation IP and VVX Phones offer a Web Server that you can remotely browse to. Depending on the phones software version there are limits to what you can do remotly.

You can access the Polycom Web Configuration Utility using any compatible web browser installed on your PC.
  1. Power on the phone.
  2. Confirm that the PC and phone are on the network.
  3. Enter phone's IP address into your supported web browser. ...
  4. For Username, enter: Polycom.
  5. For Password, enter: 456.

Full Answer

What is Polycom SoundPoint IP 550/560?

About This Guide Thank you for choosing the Polycom® SoundPoint IP 550/560, a full-duplex, hands-free SIP desktop phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network.

How do I manually register a Polycom phone?

To manually register a Polycom phone you will need three basic pieces of info: IP address of the Polycom phone To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.

How do I find the IP address of the Polycom phone?

Use a low number to lower the probability of the article showing up on the support page. To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.

What changes have been made to Polycom SoundPoint IP 320 telephones?

All samples of Polycom Soundpoint IP 320, 330, 430, 550, 650 VoIP Telephones connected to the Telecom network shall be modified as described in KTL Test Report Nos. 8A1680ANZ1 and 8A1680ANZ2. The modified software enables the telephones to comply with the maximum delay requirement given in PTC220 paragraph 8.3.5.

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How do I enable Web interface on Polycom?

Enable the web server configuration in the phone Admin Settings.Press the Menu/Home Key.Select Settings.Select Advanced.Enter phone Admin Password.Select Administration Settings.Select Web Server Configuration.Set Web Server to Enabled.Select Back then Save Config.More items...•

How do I find the IP address on my Polycom phone?

To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.

Can you connect a Polycom phone to a laptop?

You can connect the Polycom Desktop Connector to your phone using one of two methods: Direct Connect your phone directly to your PC using an Ethernet cable. The phone will automatically detect your PC access credentials. Indirect Connect your phone to your PC through your existing network using an internet switch.

What is the server address for Polycom?

The default is 456. 2 Choose Admin Settings > Network Configuration > Provisioning Server, and press the Select soft key. 3 Scroll to a field, press the Edit soft key, and enter the FTP provisioning boot server information—in this example your computer's IP address—user name, and password.

How do I remote into my Polycom phone?

You can access the Polycom Web Configuration Utility using any compatible web browser installed on your PC.Power on the phone.Confirm that the PC and phone are on the network.Enter phone's IP address into your supported web browser. ... For Username, enter: Polycom.For Password, enter: 456.

How do I manually configure a Polycom phone via web interface?

Using the web interfaceHTTP to the phone's IP Address. Need to know your phone's IP address? ... Select Admin. Enter your password or the default password (456) ... Navigate to Simple Setup… Navigate to & expand SIP Server… and fill in the following fields. ... Reboot the phone.

How do I connect my office phone to my laptop?

2:067:44Tutorial: How to Connect VOIP phone to PC Directly | Work From HomeYouTubeStart of suggested clipEnd of suggested clipOne which is the internet plug here and then plug the power cable. In again i want to make sure youMoreOne which is the internet plug here and then plug the power cable. In again i want to make sure you know which port to plug in make sure you use the internet port.

Can I use my Polycom phone at home?

0:082:02Voipstream - How to set up your phone at home - YouTubeYouTubeStart of suggested clipEnd of suggested clipFile. So you take your phone home. And you don't forget you need to bring the cables with you theMoreFile. So you take your phone home. And you don't forget you need to bring the cables with you the cable to connect it to the router. As well as the power supply cable.

How do I connect my VoIP phone directly to my computer?

First, you must take your Ethernet cable and plug each end into the respective port on both your laptop and your VoIP phone. You'll find a power port and two additional ethernet ports behind your VoIP phone. One is made for a PC connection and the other for Ethernet, make sure to not get those mixed up.

How do I log into my Polycom phone?

Reception Style Desk PhoneAccess the sign-in screen on your phone by selecting "Sign In" on the main screen of the phone.Select "User Credentials"Verify that the Sign in address and User name fields contain your email address.Select the "Password" field.More items...•

What is Polycom default password?

456What is the default Polycom password? The default Polycom password is 456. If this password does not work, it means that somebody has changed it and you will need to factory reset your phone if you wish to access the admin menu. Use the instructions above to learn how to factory reset your phone in this case.

How do I create a provisioning server on Polycom?

Setting up a local provisioning server for Polycom phones using TFTPStep 1 – setup a TFTP server. ... Step 2 – Create config files per phone. ... Step 3 – Modify MAC_ADDRESS-web.cfg. ... Step 4 – Enter the IP address of the TFTP server as the provisioning server of the phone. ... Step 5 – reboot phone.More items...•

How do I find the IP address of my Polycom VVX 250?

The user guides for the Polycom VVX 250/350/450 in this support section shows you how to access features directly from the phone's user interface....To obtain the IP address do the following:Press to access the Main Menu Screen and navigate to Settings.Select Status > Platform > Phone.Scroll down to see the IP address.

How do I find the IP address on my Polycom VVX 601?

Accessing the Poly VVX 601 Web Configuration UtilityPress to access the home screen.Select the icon.Select the Status Platform>Phone.Scroll down to see the IP address.

How do I find the IP address of my Polycom VVX 310?

To find the IP address of your Polycom VVX 300/310:Click the Home key.Scroll and select Settings.Scroll and select Status.Scroll and select Network.Scroll and select TCP/IP Paramaters.

How can I check my Polycom phone?

0:050:39Polycom VVX 300 & 400 Series Phone - How to Check VoicemailYouTubeStart of suggested clipEnd of suggested clipYou can press home and scroll to select messages. And then select message center.MoreYou can press home and scroll to select messages. And then select message center.

Poly SoundPoint Series

NOTE: These are the official guides provided by the manufacturer. Not all features are supported, and certain features may require specific user bundles to be enabled. If you have any questions, please contact us.

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We're ready to answer any of your questions. Visit our Technical Support page for phone numbers and web portal links.

How to speak with two parties simultaneously?

Speak with two parties simultaneously by creating a mini-conference call on your line.

What lines do you want to presence monitor?

The lines you want to presence monitor must be speed dial assignments on your phone.

How to write down IP address on a cell phone?

Select Status > Network > TCP/IP Parameters and then write down the phone's IP Address.

How to register a Polycom phone?

To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address. SIP extension number with phone-password.

How to set up SIP extension?

SIP extension number with phone-password. The phone-password can be set by logging into the /Admin -> Setup -> Manage -> Modify (pencil button) the SIP extension you wish to register -> Phone Settings tab -> Common Settings -> Phone Password .

How to verify if a phone is registered to SIP?

To verify if the phone is registered go to Server -> Connection Status -> SIP Phones tab.

How to use high number in product support?

Use a high number to promote an article in the product support pages (like a 10, 9, 8, 7, 6 5). Use a low number to lower the probability of the article showing up on the support page.

Symptom

Unable to access web interface for polycom devices even if the computer is connected at the back of the phone and they are connected on the same network.

Cause

Web server configuration is set to disabled, or your phone was not purchased from and provisioned by 8x8.

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