What are the features of Polycom VVX 400 phone?
Polycom® VVX® 400 and 410 Business Media Phones User Guide 2 VVX 400 Phone Features Feature Description Speaker Provides ringer and hands-free (speakerphone) audio output. Dialpad Enables you to enter numbers, letters, and special characters.
Where can I find the Polycom VVX administrator’s Guide?
Polycom VVX 300, 310, 400, and 410 Business Media Phone Administrators’ Guide Provides detailed information about setting up and configuring your phone, including how to configure features. Available from the VVX 400 and 410 Business Media Phone Support web page.
How do I delete characters on the Polycom® VVX® 400 and 410 business media phones?
Using the left and right arrow keys until the cursor is positioned to the right of the character(s) you want to delete. Then, press . Polycom® VVX® 400 and 410 Business Media Phones User Guide 10 Registering the Phone Generally, your phone will be deployed with multiple other phones.
What is the user guide for the VVX 400/410?
This user guide will help you to navigate and use your VVX 400 or VVX 410 phone. It will give you an overview of your phone, and walk you through tasks so you can successfully use your phone to perform basic and advanced phone functions.
How do I remote into my Polycom phone?
You can access the Polycom Web Configuration Utility using any compatible web browser installed on your PC.Power on the phone.Confirm that the PC and phone are on the network.Enter phone's IP address into your supported web browser. ... For Username, enter: Polycom.For Password, enter: 456.
How do I enable Web interface on Polycom VVX?
Enable the web server configuration in the phone Admin Settings.Press the Menu/Home Key.Select Settings.Select Advanced.Enter phone Admin Password.Select Administration Settings.Select Web Server Configuration.Set Web Server to Enabled.Select Back then Save Config.More items...•
Where is the IP address on a Polycom VVX 400?
Find IP AddressAt the handset press the Home button.Press the Right Arrow button until you get to Settings. ... Scroll down to Status and press the center select button.Scroll down to Network and press the center select button.Scroll down to TCP/IP Parameters... ... From there you will see the listed IP Address.
How do I connect my Polycom phone to my laptop?
Connect Your Polycom PhoneLocate the LAN and PC ethernet ports on the bottom of the phone.Connect the ethernet cable for your network into the LAN port. ... Connect an ethernet cable from your computer or laptop dock/port replicator to PC port, if applicable. ... Complete the setup process:
How do I manually configure a Polycom phone via web interface?
Using the web interfaceHTTP to the phone's IP Address. Need to know your phone's IP address? ... Select Admin. Enter your password or the default password (456) ... Navigate to Simple Setup… Navigate to & expand SIP Server… and fill in the following fields. ... Reboot the phone.
What is the server address for Polycom?
The default is 456. 2 Choose Admin Settings > Network Configuration > Provisioning Server, and press the Select soft key. 3 Scroll to a field, press the Edit soft key, and enter the FTP provisioning boot server information—in this example your computer's IP address—user name, and password.
How do I set up my Polycom VVX 400?
0:005:56Configure Simple Setup for Polycom VVX 400 - YouTubeYouTubeStart of suggested clipEnd of suggested clipI'm going to quickly walk you through how to reset this to defaults and reconfigure this Polycom vvxMoreI'm going to quickly walk you through how to reset this to defaults and reconfigure this Polycom vvx 400 going to the home button on the side you go to settings.
What is a MAC address on a Polycom phone?
0:091:27How to Find MAC address of Polycom VVX phones - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere is a sticker with a barcode just above the barcode is your MAC address.MoreThere is a sticker with a barcode just above the barcode is your MAC address.
How do I find the IP address of my Polycom phone?
To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.
Can you connect Polycom to computer?
You can connect the Polycom Desktop Connector to your phone using one of two methods: Direct Connect your phone directly to your PC using an Ethernet cable. The phone will automatically detect your PC access credentials. Indirect Connect your phone to your PC through your existing network using an internet switch.
Can I use my Polycom phone at home?
0:082:02Voipstream - How to set up your phone at home - YouTubeYouTubeStart of suggested clipEnd of suggested clipFile. So you take your phone home. And you don't forget you need to bring the cables with you theMoreFile. So you take your phone home. And you don't forget you need to bring the cables with you the cable to connect it to the router. As well as the power supply cable.
What is the default password for Polycom IP phone?
456What is the default Polycom password? The default Polycom password is 456. If this password does not work, it means that somebody has changed it and you will need to factory reset your phone if you wish to access the admin menu. Use the instructions above to learn how to factory reset your phone in this case.
How do I access the Polycom trio web interface?
In order to enable the HTTP or HTTPS Web Interface on the phone please go ahead as follows:Press Settings Key.Select Advanced.Enter the Admin Password (default 456)Select Administration Setting.Scroll down.Select Web Server Configuration.Enable Web Server. Web Config Mode "should" be HTTPS only for added security.
How do I log into network configuration utility?
To open the web-based configuration utility: Open a Web browser. Enter the IP address of the WAP device that you are configuring in the address bar on the browser, and then press Enter. The Login page opens.
How do I find the IP address of my Polycom phone?
To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.
How do I create a provisioning server on Polycom?
Setting up a local provisioning server for Polycom phones using TFTPStep 1 – setup a TFTP server. ... Step 2 – Create config files per phone. ... Step 3 – Modify MAC_ADDRESS-web.cfg. ... Step 4 – Enter the IP address of the TFTP server as the provisioning server of the phone. ... Step 5 – reboot phone.More items...•
How To Solve Unregistered Line on Polycom VVX 400 or VVX Phone
The unregistered line error is a general error that happens with Polycom VVX business media phones due to incorrect LAN configuration, network fluc...
How To Factory Reset VVX 410 When the Default Password Does Not Work
If you purchased a used Polycom phone, you should reset the phone before using it. But sometimes, the default password does not work. Use this Poly...
How to Redial a Number With Polycom VVX Series or VVX 400 Polycom Series
If you want to redial a number with your Polycom VVX 400 Series phone, follow the steps below: Press the right arrow key on the dial pad to access...
How Do I Enable Do Not Disturb on Polycom VVX 400 Series?
You can enable the Do Not Disturb (DND) mode to send all incoming calls directly to voicemail on the phone speakers and prevent the phone from ring...
How to view menu options in Home View?
To view more menu options in Home view: » Press the down or up arrow key to navigate the pages in Home view. To select a menu option: » Press the right or left arrow key to choose a menu option, and press Select.
How to display mouse on phone?
To display the mouse pointer on your phone’s screen, drag the mouse pointer beyond the edge of your computer screen in the direction of your phone screen. When you see the mouse pointer on your phone screen, you can start selecting items, and entering data in fields that have a flashing cursor.
Is Polycom a trademark?
Trademarks . Polycom®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
What is a Polycom VVX 400?
The Polycom VVX 400 and 410 series are dynamic IP phones with a range of features and HD voice compatible. Watch the phone training video below, or skip to a specific phone function or feature, by clicking on a link in this index below.
Why is my Polycom phone unregistered?
The unregistered line error is a general error that happens with Polycom VVX business media phones due to incorrect LAN configuration, network fluctuations, or issues with SRTP services. As a result of incorrect settings, the phone cannot authenticate with the SIP proxy.
How to set up a 3 way conference call?
Setup a 3 way conference call: When a call is in progress , press the Conference button. The caller will be placed on hold and hear hold music. Dial the extension number you wish to conference or the outside number such as a colleague’s mobile. Speak to the person and see if they are available to join first. Press the Conference button again.
How to transfer a call on a telephony line?
When a call is in progress, press the Transfer button using the dedicated button. The caller will be placed on hold and hear hold music. Dial the extension number you wish to transfer to or the outside number such as a colleague’s mobile. If your colleague is not available to take your call, press Cancel to return to the caller and stop the call to your colleague. Announce the caller you want to connect into and press Transfer to complete or replace the receiver.
How to park a call on a telephony?
To park a call, press “Transfer” and dial star 68 followed by a colleague’s extension you wish to park the call at and then key hash to complete. There is a voice prompt to guide you. You can also park the call at your own extension in the same way by dialing star 68 and then press the hash key to complete.
How to retrieve a parked call?
To retrieve a parked call, press “Retrieve” and the extension the call is parked at, followed by “Enter”. If this is your own extension, press “Retrieve” and enter, followed by the hash as prompted. If no one picks up the parked call, the extension that parked the call will ring after a set time.
Can you reset a Polycom phone before using it?
If you purchased a used Polycom phone, you should reset the phone before using it. But sometimes, the default password does not work. Use this Polycom VVX 410 user guide in that case. You’ll need to use the phone’s MAC address to reset the phone:
Where to plug in expansion module?
Plug one end of the short cord supplied with the expansion module into the Aux port on the phone.
How to connect a phone to a cord?
Connecting the Handset. Plug the jack closest to the straight end of the cord into the handset port on the back of the phone. Thread the straight end of the cord through the channel in the phone. Plug the other end of the cord into the port on the handset.
Where is the power cord jack on my phone?
If your phone has a non-POE (Power over Ethernet) connection, plug the AC power cord jack into the 48V port on the back of the phone and into a power source.
How to contact Polycom?
If you have any questions or need assistance, please call 800-564-8045. You may also connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.
How to check voicemail on Polycom phone?
The Polycom VVX 400 or 410 phones may indicate new voicemail messages by the following: 1 A message in the status bar – the message indicates the number of new messages you have. The count is a total of all messages on all lines on the phone. 2 A flashing Message Waiting Indicator, located at the top-right of your phone. 3 An audible alert (if you phone is on-hook).
How to select multiple lines on a cell phone?
If multiple lines are configured on your phone, the Line Select screen displays. Use the up and down arrow keys to select the line that has the message.
How many calls can a phone handle?
Your phone can handle a maximum of 6 calls at one time. Your administrator can set up your phone to have up to 6 lines. Lines can have unique extension numbers, or they can have the same extension number as other lines. Your phone can supported a maximum of 24 calls. You can place and answer calls in these ways: .
How to display mouse on phone?
To display the mouse pointer on your phone’s screen, drag the mouse pointer beyond the edge of your computer screen in the direction of your phone screen. When you see the mouse pointer on your phone screen, you can start selecting items, and entering data in fields that have a flashing cursor.
Is Polycom liable for any loss of business information?
The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages.
Does Polycom own copyright?
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Can you reproduce a document without the permission of Polycom?
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.
Is Polycom a trademark?
Trademarks . POLYCOM®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Symptom
Unable to access web interface for polycom devices even if the computer is connected at the back of the phone and they are connected on the same network.
Cause
Web server configuration is set to disabled, or your phone was not purchased from and provisioned by 8x8.
