Remote-access Guide

providence employee remote access

by Emmanuelle Pollich Published 2 years ago Updated 2 years ago
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How do I get access to the Providence employer portal?

If you don’t have an account, send an email to phpaccountsvs@providence.org and provide the company name, group ID, first and last names of users to be registered and their email addresses. You will have access to the Providence Employer Portal within two business days of submitting your registration form.

What is Providence Health Care's emailing policy?

Follow the Providence Health Care emailing policy, which you can find here . Where available, staff must use a PHC email address to conduct PHC business. Email addresses issued by another health organization or trusted institution may also be used, based on where the staff member primarily works.

How can I communicate with patients in Providence Health Care?

// … // Virtual Health // Health Care Providers // Email and SMS Authenticate the identity of the intended recipient prior to communicating. Limit patient identifiers if possible. Follow the Providence Health Care texting policy, which you can find here .

How do I text Providence Health Care?

Use the ‘native’ text messaging application that comes installed on your phone, not one you’ve downloaded. Follow the Providence Health Care emailing policy, which you can find here .

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How to add an employee to Providence Employer Portal?

Log into your secure Providence Employer Portal account. In the left navigation, select the “Add an employee” link. After initial enrollment, the new enrollment tools allow users to manage all of the company’s new enrollment needs:

How to reset my Providence password?

From https://employer.providence.org/Group, click “First time logging in, or forgot your password?” and follow the instructions to set your password. You can also use this link to reset your password any time. For additional help, call 503-574-5754 or 855-210-1520 to speak to a billing specialist team member.

How to change open enrollment in Providence?

Log into your Providence Employer Portal account. There will be a banner indicating your Open Enrollment 45 days prior to the effective date. Click on the banner and Enroll Now to add a new employee. On the Group roster page, search either by name or ID number to find an active or inactive employee to make any open enrollment changes (change class/plans, add/remove dependent, demographics, etc).

What to do if you don't have a Providence account?

If you don’t have an account, send an email to phpaccountsvs@providence.org and provide the company name, group ID, first and last names of users to be registered and their email addresses.

What information is required to enter dependent information?

Enter dependent information including name, date of birth, relationship to subscriber, and other personal information.

Do you need to do anything during open enrollment?

If a Subscriber’s status or coverage is not changing for the upcoming year, users do not need to do anything during open enrollment. The subscriber’s current coverage automatically carries over to the upcoming year.

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