What should I do if I am having trouble connecting to Providence?
If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.
How do I contact the is service desk in Providence?
If you still need assistance, please contact the IS Service Desk via one of our convenient options. If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.
Can I install a printer or scanner on Providence owned equipment?
Installation of personally owned peripherals such as printers and scanners on Providence owned equipment is not allowed We do not have loaner laptops in IS, as we are following the prioritization outlined above for all new and reclaimed equipment.
Can I print on Providence data at my home location?
We do not allow printing of any Providence data at your home location. Installation of personally owned peripherals such as printers and scanners on Providence owned equipment is not allowed We do not have loaner laptops in IS, as we are following the prioritization outlined above for all new and reclaimed equipment.
When will Providence issue PCs?
Core Leader Guidance Around Providence Issued PCs and Other Hardware Borrowed for Remote Work During COVID-19 2020.
What is Providence's service desk number?
(Requires network authentication) If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.
Why is VPN required?
VPN is required to access applications that are only available on the network.
What items do caregivers need to work remotely?
When caregivers quickly transitioned to working remotely due to COVID-19 earlier this year, many grabbed just the essential items from their desk or workspace – such as laptops or monitors.
Why have we developed some general guidelines in support of remote work?
In order to ensure we are properly prioritizing our resources, we have developed some general guidelines in support of remote work.
Can you print Providence data?
We do not allow printing of any Providence data at your home location.
Do we supply internet to caregivers?
We do not supply internet connections; however, we have begun providing an allowance to eligible caregivers working remotely. (Requires network authentication)
MyApps Portal
Use the My Apps Portal to view and start the cloud-based applications you have access to.
Flu Resources
Learn about our vaccination events and how to record your vaccination status.
Caring for Caregivers
Get employment information like benefits and pay, emergency time off and back-up childcare resources.
Mental Wellness
Get support for challenges likes stress, sleep, anxiety, depressions, relationship issues and more.
St. Joseph Health Employees
Please use your AD/network credentials to access any of these accounts.