Remote-access Guide

providence holy cross remote access

by Candace Ledner Published 2 years ago Updated 2 years ago
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Remote Access via Citrix 1 In Internet Explorer or Safari, type in the following website in the address bar: https://apps.providence.org/vpn/index.html 2 Enter your network username and password and click “ Log on Once logged in, various applications will be available to access.

Full Answer

Why choose Providence Holy Cross Medical Center?

An essential caretaker of the San Fernando, Santa Clarita and Simi Valley Communities, Providence Holy Cross Medical Center offers both inpatient and outpatient health services, all of which embrace a holistic and family-centered approach to care.

How do I access Holy Cross health's learning system?

Employees can access Holy Cross Health's learning system, HealthStream, to complete online courses or to register for classroom courses. Your user ID and password are your employee identification number which is six digits and normally begins with a "7."

How do I get remote access to my Citrix server?

Remote Access via Citrix . 1. In Internet Explorer or Safari, type in the following website in the address bar: https://apps.providence.org/vpn/index.html. 2. Enter your network username and password and click “ Log on.” Once logged in, various applications will be available to access. *

What should I do if I am having trouble connecting to Providence?

If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.

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What is the Providence Holy Cross Foundation?

Providence Holy Cross Foundation enables the Medical Center to keep pace with advances in lifesaving technology while responding to the unique needs of our San Fernando Valley communities. As financial challenges in health care mount, our Foundations become more important than ever, helping to fund advanced medical technology and state-of-the-art facilities. They are the bridge between philanthropic community members, local businesses and corporations and our Medical Centers' needs. Learn about volunteer opportunities.

Is Providence Holy Cross in San Fernando?

An essential caretaker of the San Fernando, Santa Clarita and Simi Valley Communities, Providence Holy Cross Medical Center offers both inpatient and outpatient health services, all of which embrace a holistic and family-centered approach to care.

When will Providence issue PCs?

Core Leader Guidance Around Providence Issued PCs and Other Hardware Borrowed for Remote Work During COVID-19 2020.

What is Providence's service desk number?

(Requires network authentication) If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.

Why is VPN required?

VPN is required to access applications that are only available on the network.

How to access Office 365?

Access Microsoft Office 365 tools and web apps such as Outlook, Excel, Office, SuccessFactors, HealthStream, Concur or other work applications by navigating to https://myapps.microsoft.com and logging in with your work email address and password, then provide your multi-factor authentication code received via text/call/app.

What items do caregivers need to work remotely?

When caregivers quickly transitioned to working remotely due to COVID-19 earlier this year, many grabbed just the essential items from their desk or workspace – such as laptops or monitors.

Why have we developed some general guidelines in support of remote work?

In order to ensure we are properly prioritizing our resources, we have developed some general guidelines in support of remote work.

Can you print Providence data?

We do not allow printing of any Providence data at your home location.

Requirements

Mac users will need to install the Microsoft’s Remote Desktop Client from the Mac App store.

Getting Started

Mac users download Microsoft’s Remote Desktop Client from the Mac App store.

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