Remote-access Guide

providence hospital remote access

by Rhiannon Daugherty IV Published 2 years ago Updated 2 years ago
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What should I do if I am having trouble connecting to Providence?

If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.

Can I print on Providence data at my home location?

We do not allow printing of any Providence data at your home location. Installation of personally owned peripherals such as printers and scanners on Providence owned equipment is not allowed We do not have loaner laptops in IS, as we are following the prioritization outlined above for all new and reclaimed equipment.

How do I contact the is service desk in Providence?

If you still need assistance, please contact the IS Service Desk via one of our convenient options. If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.

Can I install a printer or scanner on Providence owned equipment?

Installation of personally owned peripherals such as printers and scanners on Providence owned equipment is not allowed We do not have loaner laptops in IS, as we are following the prioritization outlined above for all new and reclaimed equipment.

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What is Providence's service desk number?

(Requires network authentication) If you are having trouble connecting to the Providence network or signing in, please call the Service Desk at (844) 92-askIT / (844) 922-7548.

What items do caregivers need to work remotely?

When caregivers quickly transitioned to working remotely due to COVID-19 earlier this year, many grabbed just the essential items from their desk or workspace – such as laptops or monitors.

Can I use VPN for remote access?

Use VPN for remote access to work resources from a work PC. V PN is required to access applications that are only available on the network. If you need pointers, please review the "GlobalProtect VPN for Remote Caregivers Logging into Work Resources from Their Work PC" instructions. If you have not been issued a Providence-issued laptop or PC, ...

MyApps Portal

Use the My Apps Portal to view and start the cloud-based applications you have access to.

Flu Resources

Learn about our vaccination events and how to record your vaccination status.

Caring for Caregivers

Get employment information like benefits and pay, emergency time off and back-up childcare resources.

Mental Wellness

Get support for challenges likes stress, sleep, anxiety, depressions, relationship issues and more.

St. Joseph Health Employees

Please use your AD/network credentials to access any of these accounts.

Medical Staff Services

This site is for the exclusive use of the Physicians and Allied Health Professionals (AHP’s) at Providence Alaska Medical Center.

Hospice and Palliative Medicine Fellowship

Includes experience and training with inpatients and outpatients as well as extensive community home hospice involvement. Learn more.

Community Technologies

The Community Technologies team supports independent hospitals and provider clinics looking for affordable, comprehensive, proven and supported healthcare technology products and services. Learn more.

Lifespan Apps Anywhere

Access LifeChart, shared drives, the Lifespan Intranet, and other applications.

Get Help

To report an incident or request additional help please contact the Lifespan IS Service Desk at 401-444-6381.

Account & Password Management

Forgot Your Password SSPR (Reset your password when you don't remember it.)

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