Remote-access Guide

qmul remote access

by Hermann Gibson Published 1 year ago Updated 1 year ago
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  1. Go to https://appsanywhere.qmul.ac.uk/ using your internet browser (e.g. Internet Explorer, Chrome) and select VMware Horizon HTML Access.
  2. Click Accept.
  3. Enter your QMUL username and password (this is your QMUL password even though it says 'passcode'), and click Login

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Full Answer

How do I access the QMUL applications remotely?

The applications can be accessed remotely online via a web browser on personal devices. Login name must be in the form: xyz123@qmul.ac.uk or ab12345@qmul.ac.uk They are part of the 0365 suite and OneDrive can be accessed via the waffle.

How do I login to QMUL OneDrive?

Login name must be in the form: xyz123@qmul.ac.uk or ab12345@qmul.ac.uk They are part of the 0365 suite and OneDrive can be accessed via the waffle. Can save data on it and access from home.

How to download QMUL Bomgar executable file?

An IT Service Desk team member can ask you to go to QMUL Bomgar Support Portal and ask you to click their name from the representatives list. Bomgar executable file will be downloaded. Please run the downloaded file (you don’t need administrative rights to open/run the file).

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How to send remote support invitation?

An IT Service Desk team member can send you remote support invitation by email with a link to initiate a remote support session . Clicking the link will prompt you to start a support session with the IT Service Desk technician. After accepting that, the Bomgar executable file will be downloaded. Please run the downloaded file (to open/run the file, you don’t need administrative rights.)

What is a Bomgar remote support?

It is a remote support solution that allows the IT Service Desk to remotely connect to your device. Using Bomgar, the IT Service Desk can securely access and control systems and devices remotely, including personal computers, smartphones, tablets, servers etc. The connection that is made is directly between your machine and the technician’s machine and is fully encrypted.#N#Please make sure that you close any application that has sensitive data so that confidentiality is not compromised during this process.

How to access Appsanywhere?

Accessing Appsanywhere through the web. 1. Go to https://appsanywhere.qmul.ac.uk/ using your internet browser (e.g. Internet Explorer, Chrome) and select VMware Horizon HTML Access. 2. Click Accept. 3. Enter your QMUL username and password (this is your QMUL password even though it says 'passcode'), and click Login.

What is VDI access?

The appsanywhere service is commonly referred to as VDI access, or VDI solution and the capacity has been scoped for occasional use when students/staff need to work remotely away from the campus. The solution has peak demand periods and all users are required to use the service responsibly i.e. LOGGING OUT WHEN NOT USING THE SERVICE.

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