Remote-access Guide

qnap plex remote access won't stay enabled

by Mariela Boyle DDS Published 2 years ago Updated 2 years ago
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Does QNAP remote access work with Plex server?

But, strange thing is QNAP remote access has no problem. "Plex server is switched to unreachable" means plex server is not reachable through the "plex.tv" even though plex server is running properly.

How do I enable remote access to my Plex Media Server?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab. Then, from the left hand navigation pane, select “Remote Access”.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

Is it possible to access QNAP through the web?

There is no problem to access QNAP through the web from outside. I wonder what is the problem. QNAP ?, Netgear ?, PLEX ? Would you help me if anyone solved these problem ? is it unreachable internally? if so sound like it might be crashing. if you stop and restart does it become reachable?

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Why does Plex remote access keep disconnecting?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that's required for Plex and your server to test whether Remote Access is working correctly for you.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Why is my Plex server unreachable?

Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

How do I port forward a double NAT?

How to port forward through double NATUse DMZ to forward connections. Log into your second router (the one farthest from the Internet/closer to your PC) ... Use double router port forwarding. Log into your first router (use Wi-Fi or plug your PC straight into the WAN port) ... Set up a static IP address on Windows 10.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

How do I set a static IP for Plex?

RELATED: How to Set Static IP Addresses On Your Router You'll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

What does Plex remote access do?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What is remote access on Plex?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Plex remote access problems

i cant get remote access to my plex server, not sure what forwarding settings should be. i have restarted the router and my qnap.

Re: Plex remote access problems

On my port forward, I have both TCP and UDP forwarded, i'm not sure which one plex uses.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What is double NAT?

Double NAT: NAT (Network address translation) handles the task of managing all network requests coming into your public IP against all the internal IPs. There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work.

How to check IPconfig status?

You can check the status of ipconfig in a Command Prompt, or head to System Preferences > Network on a Mac.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

What port is Plex listening on?

Once complete Plex automatically started and I confirmed that it was now listening on port 32400 once more and that the web interface was accessible.

Does QNAP need plex?

A QNAP NAS with QTS 4.3.x or above needs the 64 bit version of Plex. I appear to have had the 32 bit version which worked fine for many years with QTS 4.2.x and below. I’m not sure why there was no warning from either the NAS itself when performing the firmware upgrade or from Plex about this incompatibility, it took me quite a while to find out what the issue was and work out how to resolve it, so I hope this information helps you.

What is plex on QNAP?

Want to manage all your favorite movies, shows, music, and photos all in one place? Plex is a fantastic service that can be installed on the best QNAP NAS to manage owned media content and stream it anywhere in the world. Think of it as your very own Spotify service, but with the caveat of not being managed by an external company. Here's how to set it all up.

How long does it take for a NAS to install Plex?

Allow the NAS to download and install Plex, which should take a few seconds depending on your download speeds. After the process is complete, Plex is now ready to go.

What is the best NAS drive?

It's best to use drives designed explicitly for NAS, and the IronWolf series drives from Seagate are excellent storage solutions. These drives include AgileArray, which helps improve performance and reliability over traditional desktop drives.

Is plex easy to install?

Plex has been around for many years and is easier than ever before to install on a NAS and use . If you've never come across the service before, this could be the next best thing since sliced bread. We've got a comprehensive guide ready to walk you through what Plex is and how you can get the most out of it. And if you're coming from another NAS brand, the process is almost identical.

Can you run plex on QNAP?

Running Plex on a QNAP NAS will require a folder (or few) to store all the files and have Plex manage these locations to check for newly added files, etc. Be it photos, music, or video, you'll be able to add everything and have it all managed by Plex. The NAS will recommend locations to get you started, but you can manually specify other folders if preferred.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

What happens if you don't set up a static IP address?

If you don’t do this every time your router assigns a new internal address to the media server it will break your port forwarding rule. If you need more information on setting up a static IP address you can search for documentation for your specific router and read up on static IP addresses here.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

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