Remote-access Guide

remote access agent webex

by Jeffry Cartwright Published 2 years ago Updated 2 years ago
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The Remote Access Agent logs the remotecomputers in to the Remote Access network. The Webex Remote Access - Available icon appears on the taskbar of each remotecomputer. The computers, represented by the computer icon on the Manage Groups page, appear in the Root group, and become available for remoteaccess.

Full Answer

How to login to remote web access?

To set up or manage an Internet domain name

  1. Open the Dashboard.
  2. Click Server settings, and then click the Anywhere Access tab.
  3. In the Domain name section, click Set up.
  4. Follow the instructions to complete the wizard. If you do not already own a domain name and certificate, the wizard helps you find a domain name provider to purchase a ...
See More....

How do I contact WebEx support?

  • Browse to your Webex site. (example: SITENAME.webex.com)
  • Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
  • In the left navigation bar, expand Support.
  • Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.

How do I pass control in Webex?

up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse

How do you enable remote desktop access?

To enable remote connections on Windows 10, use these steps:

  • Open Control Panel.
  • Click on System and Security.
  • Under the “System” section, click the Allow remote access option ...
  • Click the Remote tab.
  • Under the “Remote Desktop” section, check the Allow remote connections to this computer option.

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Can you give remote access on Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.

What is Webex remote access?

Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.

What is remote access agent?

The Remote Access Agent logs the remote computer in to the Remote Access network. The Webex Remote Access - Available icon appears on the remote computer's taskbar. The computer, represented by the computer icon on the Manage Groups page, appears in the Root group. The computer is now available for remote access.

How do I install Webex access anywhere?

Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.

Can WebEx monitor your screen?

WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.

How do I give access to someone in WebEx?

Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.

How does a remote access work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

What is remote access and its uses?

Remote access is the ability for an authorized person to access a computer or network from a geographical distance through a network connection. Remote access enables users to connect to the systems they need when they are physically far away.

What are the types of remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

What is the alternative for teamviewer?

Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022

What is Webex site administration?

Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.

Can a Webex meeting start without the host?

With 'Join before Host' enabled, attendees can join the meeting without the host being in attendance. Enabling this setting can result in unintended consequences including misuse of teleconferencing minutes. This setting only applies to standard Webex sites.

Can someone else host my Webex meeting?

While in a meeting, you can assign a new host and either stay in the meeting or leave. To make someone else the host and stay in the meeting, go to the participants list . Then, click More options beside the name of new host and click Make host. The original host becomes a cohost of the meeting.

How do I stop Webex from running in the background?

Select Settings, and then select General. Uncheck Start Webex when my computer starts. You can change the startup apps on your operating system. In the taskbar search, search for startup apps, scroll to Webex and toggle off.

How do I allow participants to join Webex without a host?

Log in to the Cisco Webex Meetings Site Administration....In the left panel, under Services select Meeting.Click on the site name you want to edit. ... Under Common Settings, select Security.In the Security Options section, check the box for Allow attendees or panelists to join before host (Meetings, Training, and Events).

What does the WebEx remote access icon mean?

The computer icon represents the remote computer, and appears in the group you selected. This indicates that the computer is available for remote access.

How to log out of WebEx?

On the taskbar of the remote computer, right-click the Webex Remote Access - Available icon then select Log Out.

How to install remote access agent?

To install the Remote Access Agent, send an email message containing a link that a customer at the remote location can select to install the agent. The customer must be able to access the email on the remote computer.

What happens when you install WebEx?

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.

Can you change remote access agent settings?

Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.

Do you have to grant access to a remote location?

Before you can proceed, a customer at the remote location must grant you access .

Edit Preferences for the Remote Access Agent

You or the customer specified preferences for the Remote Access Agent when installing the Remote Access Agent using the setup wizard. You or the customer can change any of the preferences if no Remote Access session is in progress on the computer.

Uninstall the Remote Access Agent

You or a customer can uninstall the Remote Access Agent from the remote computer.

Connect to a Remote Computer

You can connect to and work on multiple remote computers at the same time.

Log on and Out of the Remote Access Network

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.

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Create a Shortcut to a Remote Computer

Create a shortcut on your desktop so that you can quickly connect to a remote computer without signing in to your Remote Access Computers page.

Manage a Remote Access Session

This topic introduces several tasks you can complete during a Remote Access session. All the options are accessible by selecting the downward-pointing arrow on the Session Control Panel.

Print a Remote Document on a Local Printer

During a Remote Access session, you can open a document on the remote computer and print it at your current location. Ensure that your site administrator has enabled the remote printing option for your site.

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