Remote-access Guide

remote access arris sbg7580ac

by Loma Zulauf Sr. Published 2 years ago Updated 1 year ago
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What is the surfboard sbg7580-ac?

The SURFboard sbg7580-ac is 3 products in 1: a DOCSIS 3.0 cable modem, Dual-Band concurrent 802.11AC Wi-Fi access point and 4-port Gigabit Ethernet router. With download speeds up to 1.4Gbps, upload speeds up to 343Mbps and Wi-Fi speeds up to 1750 Mbps it’s the most powerful Wi-Fi modem in the SURFboard lineup.

What MAC address is reserved for Arris sbg7580ac?

I have an Arris sbg7580ac combo modem router and arris has reserved the 192.168.0.252 address for their usb for remote access or file sharing yet I have that turned off. It is quite puzzling. I'm having that exact issue with a Motorola Moto G5 and the same MAC address showing up on my LAN.

What address does Arris reserve for their USB for remote access?

I have an Arris sbg7580ac combo modem router and arris has reserved the 192.168.0.252 address for their usb for remote access or file sharing yet I have that turned off. It is quite puzzling. I have exactly the same issue. I disabled the USB file sharing but it still appears on my fing.

Why is my Arris modem registered to a Motorola router?

Arris purchased Motorola’s home line, that’s why the mac shows registered to them. It looks like you have a combo Arris modem/router. You should be able to browse to the IP address for management of the device and possible use the same credentials to access the GUI management interface.

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How to reset SBG7580-AC?

To reboot (or restart) your SBG7580-AC: 1. Insert the end of a paper clip or other small object with a narrow tip into the Resetopening on the back of your SBG7580-AC. 2. Press and hold the indented Resetbutton for three to four seconds only. 3. Remove the paper clip or small object from the Resetopening. To reset your SBG7580-AC configuration back to the factory default settings: 1. Insert the end of a paper clip or other small object with a narrow tip into the Resetopening on the back of your SBG7580-AC. 2. Press and hold the Resetbutton for 10 seconds or until the front panel LEDs flash. 3. Remove the paper clip or small object from the Resetopening.

Where is the menu button on SBG7580?

The SBG7580-AC menu buttons are displayed along the top of the SBG7580-AC Web Manager screen. To view a submenu screen (see Figure 17), click the related menu button on the menu bar.

What is the restriction on wireless devices?

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for authorization to use the device prior to turning on the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of the interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.

What is a DSSS device?

This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable with any other wireless DSSS and OFDMA products that comply with:

Where is the gateway label on ARRIS?

The gateway label is located on the bottom of the SBG7580-AC. It contains the gateway information that you may need when contacting your service provider or ARRIS Technical Support (page 13).

Is the DMZ protected by the SBG7580-AC firewall?

WARNING! The gaming DMZ host is not protected by the SBG7580-AC firewall. It is exposed to the Internet and thus vulnerable to attacks or hacking from any computer on the Internet. Consider carefully before configuring a device to be in the DMZ.

Can you use a power cord on a SBG7580 AC?

WARNING! To avoid any damage to your SBG7580-AC, only use the power cord provided in the box.

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1. Turn on the Router

Unwrap the power cord and connect it to the router. Provide power by attaching it to the electrical socket board. Carefully notice whether all the LED lamps on the device are glowing. Locate the Ethernet port at the backside of the device. Grab the Ethernet cable and plug it in. This will provide a network connection.

2. Connect the Router to your PC

A short Ethernet cable comes along with the router. Besides the WAN Ethernet port, there are a couple of LAN ports. Connect the dedicated Ethernet cable to one of the LAN ports. Attach another end to the LAN port of your PC. This initiates the wired setup between the Arris router and your PC.

The Arris SB6190 Login and Configuration

The router IP address is the key factor towards the login as well as the configuration process. Find out the IP address of the router. It may be present somewhere on the brand label. In case you don’t find it, then have a look at the user manual.

Providing the Router Security

The General Settings will help you re-configure the name and security key of the router. Pick up the device and have a look at the back. You will be able to notice the network name. The Arris SB6190 is a dual-band router. The SSID of the 2.4 GHz is SBG7580AC-25EE. On the other hand, the SSID of the 5GHz SBG7580AC-25EE-5G.

Arris SB6190 Login and Configuration through Mobile

If you are eager to set up the router through mobile devices, like smartphones and tablets will initiate the wireless connection. Other than that, the login and configuration process is the same as above. Make sure you activate the WiFi feature on your smartphone and tablet to begin the process.

What is the Role of the Arris SB6190 Mobile Application?

Maybe there is a mobile application that will add several extra privileges while using the router. With the help of the mobile application, you can perform the Arris SB6190 login and configuration process and set up several other security measures. The application will act as remote access to the router.

Resolving Common Router Issues

The only effective solution to resolve any router issue is to reset the device. You will notice the reset button on the backside of the device. Grab a paper clip or a pen to tap on the reset switch. Hold it for a few seconds and the router will restart. After that, follow the steps given above to reconfigure the Arris SB6190 login process.

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