Remote-access Guide

remote access atrium health

by Dr. Aniya Kohler Published 2 years ago Updated 2 years ago
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At the bottom of the web page, under “For Employees” click on “Atrium Health Connect” Click on the “GoRemote: Log In” icon. Log on to “GoRemote” using the username and temporary password provided by Atrium.

Full Answer

Why can't I connect to Atrium Health’s network?

Because of the different security and firewall settings individuals may have on their PC, Atrium Health cannot guarantee or support technical issues when connecting to our network. If you are not an employee of Atrium Health and have accessed this page in error, please return to our home page.

How do I access my Documents on my Atrium Health laptop?

Use Office: If you're using an Atrium Health laptop, then Outlook/Teams/Skype will all work normally. If your documents are saved in SharePoint/OneDrive/Teams, then you'll have normal access to all of them. If your documents are saved on network drives (like F: or X:), then you'll need to use GoRemote to access them.

What is the phone number for Atrium Health Cabarrus?

Another example, call 704-403-7000 if you work at Atrium Health Cabarrus. Use the features of the phone or carrier to "hide" your number when making outbound calls:

Can I use Outlook/teams/Skype on my Atrium Health laptop?

Use Office: If you're using an Atrium Health laptop, then Outlook/Teams/Skype will all work normally. If your documents are saved in SharePoint/OneDrive/Teams, then you'll have normal access to all of them.

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What does CC mean in email?

CC's (carbon copies) sending - When you add someone to an email in the CC'd line, then you're indicating to them that you just wanted to share the information in the email with them. Never CC someone an email expecting them to jump on a task.

What is a dedicated workspace?

A dedicated workspace at home: An office, a kitchen table – somewhere you can be each day you work. Not on the couch, in bed, or in the car. A distraction-free workspace: if there are many background noises or movement, you should limit those, not turn off the camera or microphone.

Can you share a workstation with teammates?

Shared Workstations: Workstations should not be shared among teammates, even on different days of work, if possible. Conference Rooms: We encourage you to avoid using conference rooms until these restrictions are lifted.

Do I need to log into GoRemote to access Office 365?

Leverage Office 365: Remember, you do not need to log into GoRemote to access Office 365 (email, documents stored in OneDrive/SharePoint, etc.) Use Outlook: Once you install Office 365 Pro Plus, you'll be able to use those apps (including Outlook!) just like being in the office.

Can teammates work remotely?

Teammates will continue to work remotely unless their leaders indicate a return to the office is necessary. Any return to working in the office will follow specific workplace distancing guidelines and infection prevention practices as detailed below:

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Voicemail Access and Making Phone Calls

General Office Guidelines & Best Practices

  • Re-Entry on an As-Needed Basis
    Teammates will continue to work remotely unless their leaders indicate a return to the office is necessary. Any return to working in the office will follow specific workplace distancing guidelines and infection prevention practices as detailed below: Behavioral Guidelines 1. Practice regular h…
See more on teammates.atriumhealth.org

Additional Resources

  • Letters for Proof of Essential Work: 1. Stay at Home Letter – Teammates 2. Stay at Home Letter - Caregivers Work from Home in times of Coronavirus: Watch the CDC COVID-19 video.
See more on teammates.atriumhealth.org

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