remote access birmingham

How does the remote access service work?

The Remote Access Service uses a virtual private network (VPN) to allow you to connect securely to the campus network over the internet. The VPN will allow you to access things such as network resources, and internal University websites that you otherwise wouldn't be able to use when off-campus.

How do I access Mass General Brigham network resources when working remotely?

Mass General Brigham offers several ways to access your applications when working remotely.   Many applications are available that do not require you to install VPN and GoToMyPC.   This guide provides helpful information for accessing Mass General Brigham network resources when not connected to the network.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.