Remote-access Guide

remote access breaks when pausing during videos plex

by Abbie Oberbrunner Jr. Published 2 years ago Updated 2 years ago

Why isn’t Plex remote access working?

There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work. Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application.

Why can't I connect to Plex Media Server?

This usually occurs if your internet connection is either very slow or is having interference. You might need to look into the network to fix this problem. Firewall: There might be instances where your Firewall might be blocking the communication between Plex Media Server.

Why does my Plex Media server buffer a lot?

We came across the issue where the media streamed through Plex Media Server seemed to buffer a lot and caused frustration to users. This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

How to fix Plex not working on firewall?

You can open the settings of your firewall and check each of these IP addresses against the ones which are being screened. If you find any, whitelist them and after restarting Plex and your computer, check if the issue is resolved.

Why does Plex remote access keep disconnecting?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that's required for Plex and your server to test whether Remote Access is working correctly for you.

Why is my Plex glitching?

There are two broad causes for the vast majority of buffering issues when streaming content in a Plex app: The network connection can't support the requested stream. The content can't be transcoded fast enough for the stream.

Why can't I access my Plex server remotely?

NAT/UPnP Compatibility: Either NAT or UPnP (depending on your router model) need to be enabled in order for port forwarding to work properly. If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

How do I fix double NAT Plex?

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What has happened to Plex?

Plex today announced it's shutting down its troubled Plex Cloud service, via a forum post that hasn't found its way over to the company's official blog — likely a choice the company made in order to downplay the news, or avoid media scrutiny.

How do I make Plex run better?

Here are the most important Plex settings you need to know about if you want to stream media in the best way possible.Organize Your Plex Agents. ... Restrict the Upload Speed. ... Manage Plex Transcoding. ... Optimize Your Plex Videos. ... Set Your Streaming Quality. ... Optimize the Plex Database. ... Delete Old Artwork.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

Does Plex use UDP or TCP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Is it safe to open port for Plex?

Yes, port forwarding Plex is safe. Just make sure your internet connection is secured with AES 256-bit encryption for optimal online privacy and security.

How do I connect to someone else's Plex server?

2:4510:09How to share your Plex Media Server with family and friends - step by stepYouTubeStart of suggested clipEnd of suggested clipIf you want to share with another person that has Plex so you can't share your media with.MoreIf you want to share with another person that has Plex so you can't share your media with.

Can anyone access my Plex server?

Before you can share your Plex library with someone, they must have an account with the service. If not, direct them to Plex's website(Opens in a new window) and have them create an account. Their account will allow them to access shared libraries and share their Plex library with others, if they want.

How do I connect to Plex directly to server?

To open the Plex Web App from a different device than the server computer while still on the same network: Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the server and load Plex Web App.

How do I find my Plex server IP address?

Find out the local IP address of the device on which the app is running. You will typically be able to find this in the device's system settings. In your Plex Web App, go to Settings > Server > Network .

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

2 Years ago, I introduced my PowerShell script to scan for corrupt media files or playback errors. Today I share version 3.0, an update with many new features and a better UI

2 Years ago, I introduced a PowerShell script that would utilize ffmpeg to scan all your video files, with an option to attempt to repair those errors, and let you know which ones returned an error during playback. Since that time I have worked on issues and implemented many new features.

I created a script to export watched Plex history to Letterboxd

It's a Python script that can export your watched movies into a CSV file that can be fed into https://letterboxd.com/import/.

How to stop Plex from buffering?

Making sure your streaming device works correctly is also a solution to stop Plex from buffering. We know if we are running on an age-old system, it might easily get us into the trap of buffering. An old system or device will surely need to be replaced or at least we need to ensure it can work properly if we want to eliminate the buffering.

Why is my plex server buffering?

If you’ve made sure that you’ve set your Plex App appropriately but you still have buffering issues, the cause is likely that your Plex Media Server is struggling to be able to transcode content fast enough for you. Check the Transcoding Speed.

What is throttle buffer in plex?

Generally, it is the amount of time that Plex should buffer data before it starts to stream it to your client devices. If Plex keeps buffering, try lowering the transcoder throttle buffer to allow Plex to stream the data closer to real-time. For average users, it is recommended to follow the guidelines for the first time.

Why is Plex buffering so bad?

Reasons for constant buffering may blame various causes. One of the most common causes is your network connectivity. If your network does not work fast enough, or your network is suddenly disabled, you will definitely not be able to stream any video playback online so buffering may blame the poor network.

What is emby for Plex?

Emby presents an open media solution for users across the globe. It is the best and easiest way to bring all your media contents onto one place as Emby unites your personal videos, music, and photos and streams them to your devices. To work as a Plex server alternative, Emby will not let you down.

How to fix buffering on Plex?

Adjusting the streaming quality is a way to fix Plex buffering issue. If your streaming quality is set way beyond your system capability, Plex will surely experience buffering all the time no matter how fast your network is. The correct thing to do is lower the stream quality to one that can be supported by your system, which will help to stop the buffering.

How to stop buffering on my network?

If your network does not work fast enough, it is very likely to experience buffering on the internet suffering. There are several ways to stop and prevent buffering on your network, such as upgrading your router, reducing background processes, and removing malware from your system.

Can't access Plex server on LAN?

Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.

What is Plex Media Server?

Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.

What is a Plex plug and play?

Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.

Can you ignore Plex updates?

One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:

Is it hard to put together a Plex server?

Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.

How does Plex work?

Plex will take you to a lobby screen and send invitations to your friends to join you. While you watch your friends' statuses shift from "Invited" to "Buffering…" to "Ready," you can choose to start playing the movie and let your tardy friends catch up. But it's probably more polite to wait for everyone to indicate that they're ready, at which point Plex will start playing the movie automatically.

How well does Watch Together for Plex work?

Pretty well! From the East Coast, we tested it out with a pair of brave volunteers — one on the West Coast, and one in the middle of the country. Occasionally, playback would skip backwards a few seconds to ensure that everyone stayed in synch. Otherwise, none of our viewers reported any problems. Movies looked great and played smoothly, whether they were SD or HD, black-and-white or color, staid and slow or fast-paced and frenetic.

Can you chat with friends on Plex?

Once the movie starts, any of the viewers can pause or resume it at any point. For now, at least, there's no way to chat with your friends within the Plex app, so you'll either need to use a separate app to keep up your conversations, establish a telepathic mind-meld with your fellow viewers, or just endure a lot of awkward pausing and un-pausing at random. (We recommend the first approach.)

Can you watch movies with friends on Plex?

Watch movies and television shows with your friends thanks to Plex's new Watch Together feature.

Can you stream movies from your own library?

Every friend in the party needs to have access to the same servers. If you're streaming stuff from your own library, you're fine. When we tried to stream movies from a server that some of the testers didn't have access to, they couldn't watch.

Do movies keep going even if you leave them?

Even if you're the one who starts a movie, it'll keep going even if you leave it, and the other viewers in your watch party will see it in their "On Deck" list, inviting them to jump back in.

Do you need a Plex Pass to watch together?

You can't invite non-Plex-using friends to join the fun, although for now, you don't need a paid Plex Pass subscription to use Watch Together. You'll also need to have added the folks with whom you want to watch to your Friends list in Plex under Accounts > Users & Sharing.

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