remote access can t find computer

What causes the ‘Remote Desktop Can’t Find the Computer’ Error Message on Windows 10?

• Solution 1: Flush DNS. If you are caught in the midst of the said error message then the first thing you need to do is to flush your DNS cache.
• Solution 2: Clear RDP Connections History. In some cases, the issue can also be caused by the credentials cache of the Remote Desktop Connections.
• Solution 3: Adding the Hostname to the Hosts File. ...

Full Answer

Why can't Remote Desktop find the computer?

The firewall is the most common culprit when speaking of Remote Desktop errors. The firewall settings on either machine (the client or the host) can result in the "Remote Desktop Can't Find the Computer" error. Plus, Remote Desktop isn't automatically enabled on Windows.

How to fix remote access not working on Windows 10?

Press Windows, type computer, on the right side click on the properties option; 2. On your system information screen, click Advanced system settings on the left menu; 3. Access the Remote tab; 4. Check the option Allow remote connections to this computer; 5. Click OK; 6. Try to access this computer again.

How do I connect to a computer using remote desktop?

The default option to connect to a computer using Remote Desktop is turned off. Make sure the option is enabled on both computers. Go to Settings > System > Remote Desktop. Turn this on.

Why remote desktop can’t find the computer FQDN?

RemoteApp Disconnected – Remote desktop can’t find the computer FQDN. First, try to specify the correct RD Gateway address in the RDP connection settings manually (the connection through RDWebAccess is performed not via standard port 3389, but through HTTPS – 443 port) and try to connect.

What does it mean when Remote Desktop can't find the computer?

If your remote machine has been turned off or disconnected from the network, it'll cause the "Remote Desktop Can't Find the Computer" error. As such, double-check to ensure the host machine is awake and connected to your network. While you're at your host PC, be sure to check if it has remote access enabled too.

How do I make my computer Remote Desktop discoverable?

How to enable Remote DesktopOn the device you want to connect to, select Start and then click the Settings icon on the left.Select the System group followed by the Remote Desktop item.Use the slider to enable Remote Desktop.It is also recommended to keep the PC awake and discoverable to facilitate connections.More items...•

Can T remote into computer but can ping?

Can you ping your server, but still can't connect over RDP? It is likely an issue with the RDP service or your firewall. You'll need to contact your hosting company to get assistance with the service or firewall.

Can T remote Connect to Windows 10 computer?

How do I solve problems with Remote Desktop in Windows 10?Check your internet connection. ... Check if remote connections are allowed. ... Remove your credentials from Remote Desktop. ... Turn off custom scaling. ... Change Firewall Settings. ... Make changes to your registry. ... Add the IP address and server name to the hosts file.More items...•

How do I know if my firewall is blocking remote desktop?

If the Firewall is Enabled, it needs to have Remote Desktop Exception Enabled.Click Start | Control Panel.Click on System and Security.Click on Windows Firewall.Click Allow a program or feature through Windows Firewall.Scroll through the list of programs and features until you find Remote Desktop. ... Click OK.

Why can't I remote into my server?

Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.

How do I resolve an RDP problem?

To resolve this problem, determine which application is using the same port as RDP. If the port assignment for that application cannot be changed, change the port assigned to RDP by changing the registry. After you change the registry, you must restart the Remote Desktop Services service.

How do I enable remote access in Windows 10?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

How do I find my Remote Desktop IP address?

Open the Computer Management Console. Scroll down to locate the login event. Under the "General" tab for that event, it should now show the Source Network Address, which would be the IP of the client connecting to your server.

How do I know if Remote Desktop is enabled?

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server and to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services. If the value of the fDenyTSConnections key is 0, then RDP is enabled. If the value of the fDenyTSConnections key is 1, then RDP is disabled.

How do I access a remote server using IP address?

Remote Desktop to Your Server From a Local Windows ComputerClick the Start button.Click Run...Type “mstsc” and press the Enter key.Next to Computer: type in the IP address of your server.Click Connect.If all goes well, you will see the Windows login prompt.

How do I enable Remote Desktop on Windows 10?

How to allow RDP connections on Windows 10 using SettingsOpen Settings on a Windows 10 device and select “System”.Click “Remote Desktop”.Toggle the “Enable Remote Desktop” switch to “On”.Hit “Confirm”.

How to allow remote access to my computer?

Click on Show settings beside Change settings to allow remote connections to this computer and check the box beside Allow Remote Assistance connections to the computer. Press OK and see if this fixes the issue.

How to find remote desktop services?

Press Win + R, type services.msc, and look for Remote Desktop Services and Remote Desktop Services UserMode Port Redirector. Once you find them, see if they're both enabled.

Why is my remote desktop blocked?

If you're connected to a public network, it may block your Remote Desktop connections. To solve this, either connect to a private network (recommended) or change your current connection's network profile from public to private.

What port is used for remote desktop?

By default, a remote desktop connection uses port 3389, also called the RDP listener port. If another program is also using the same port, the remote desktop connection will have a problem using the port.

How to make your network private?

To set your network profile to private, click on the network icon on your taskbar and select the connection you're currently connected to. This will take you to the Settings app.

How to fix firewall flaws on both the client and host machines?

To fix firewall flaws on both the client and host machines, search for allow an app and select the result named Allow an app through Windows Firewall. Click on Change Settings, scroll down to find Remote Assistance and Remote Desktop .

Fix 3: Add the Hostname to the Hosts File

If the above two ways cannot help you get rid of the error message “Remote Desktop can’t find the computer”, the culprit behind the error might be the missing hosts file. If that is in your case, please try adding the hostname to the hosts file to remove the culprit and eventually fix the issue.

Bottom Line

Have you resolved the issue “Remote Desktop can’t find the computer”? If you fix the issue through the listed fixes, please share them with others who are facing the issue. If you have some doubts about these fixes, please leave your doubts in the following comment zone and we will get back to you as soon as possible.

How to connect to a computer with remote desktop?

Make sure the option is enabled on both computers. Go to Settings > System > Remote Desktop. Turn this on. Now, if you type the exact name of the computer, you should be able to connect.

What is remote desktop?

Remote Desktop is a powerful and handy feature that allows you to connect to another computer on the same network or the one available over a dedicated network available for access. When trying to connect to a remote computer, if it cannot find the PC, this post will resolve the problem related to Remote Desktop Can’t Find the Computer.

Can remote access wake up?

If the Remote computer has Wake-on-Lan enabled, then Remote Access Software can wake it up. You should be able to connect to the remote desktop if it is turned off. This works even if the computer is in hibernation or sleep mode.

What to do if remote desktop can't find computer?

If the “Remote desktop can’t find the computer” error persists, you should flush the DNS cache. Open the command prompt and type the following line in the console:

How to connect to remote desktop from computer?

Open the Remote Desktop Connection app, and insert the correct IP address of the computer you’re trying to connect to. Alternatively, you can manage your credentials from the User Accounts panel that you can find in the Control Panel. Make the necessary changes, double-check, and save.

How to change remote desktop settings?

To change the settings you first need to click on the “Change settings” button in the top right corner. Then scroll down to find Remote Assistance and Remote Desktop. Click on both Private and Public checkboxes to allow these apps to go through the firewall.

What port is used for remote desktop?

While you’re inside the Registry Editor, you should check the listener port that the RDP uses. By default, port 3389 is used. However, if another application is using the same port, you’ll get the “remote desktop can’t find the computer” error.

What port is the default for remote machine?

Search for PortNumber and check the number of the listener port as seen in the image above. As mentioned, 3389 should be the default. Let’s change it to 3388 instead, to see if we can connect to the remote machine using a different port.

Why is my remote desktop not working?

In some cases, a Windows update can prevent the Remote Desktop from working as it should. This is due to corrupt files. Finding the specific update that conflicts with RDP can be challenging and you’ll have to manually look for the cause. You might be dealing with a Windows update error.

Why does Remote Desktop not like public networks?

The Remote Desktop application sometimes doesn’t like public networks and blocks them for safety reasons. Check your network settings and make sure to set the profile to private.

How to Fix the Error: Remote Desktop Can’t Find the Computer on Windows?

In most cases, this error means there are problems with your DNS servers (or DNS records on them), because of which your computer can’t resolve the specified hostname.

What to do if there are no entries for your RDP server?

If there are no entries for your RDP server in the file, you can try to add them manually (this way you can bypass the wrong records your DNS server returns). You need to add a string to a hosts file in the following format:

What to do if command returns incorrect entry?

If the command returned an incorrect entry, try to flush DNS cache (ipconfig/flushdns) on the client and try to resolve RDP hostname again.

How to find DNS records in RDP?

Make sure it has the correct IP address. If there are lot of records in the DNS zone, you can use the View > Filter menu to quickly find the DNS records you need.

How to check DNS records?

If you a member of the DNS admins domain security group, you can check the DNS records using the DNS manager mmc snap-in (dnsmgmt.msc).

What port is RDWebAccess?

First, try to specify the correct RD Gateway address in the RDP connection settings manually (the connection through RDWebAccess is performed not via standard port 3389, but through HTTPS – 443 port) and try to connect. If the connection is successfully established, then you have a misconfigured RDWebAccess server.

Can you remotely connect to a computer if you don't have a password?

Remote connection is not possible if the user account under which you are connecting does not have a password.

What to do if you get caught in the midst of an error message?

If you are caught in the midst of the said error message then the first thing you need to do is to flush your DNS cache. In most of the cases, this will fix your issue. Here’s how to do it:

How to open command prompt in Windows 10?

Press Windows Key + X and then select Command Prompt (Admin) from the list to open an elevated command prompt.

How to open a run dialog box?

Press Windows Key + R to open the Run dialog box.

How to know if remote access is enabled?

3) The remote computer is not available on the network. Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.". I know that it's not #1 or #2 so it may be #3 or something else.

How to connect to a remote computer from a laptop?

1. Press Windows, type computer, on the right side click on the properties option; 2. On your system information screen, click Advanced system settings on the left menu; 3. Access the Remote tab; 4. Check the option Allow remote connections to this computer; 5.

How to access a local computer on your network?

Are you trying to access a local computer on your network? Please check that remote access is not blocked on the destination computer. 1. Press Windows, type computer, on the right side click on the properties option; 2. On your system information screen, click Advanced system settings on the left menu;

How to allow remote desktop access?

Go to the Start menu and type “Allow Remote Desktop Connections.”

Where is Remote Desktop Connection?

Open the Remote Desktop Connection. You should find it in the Start menu.

What port is Remote Desktop using?

Next, check the RDP listener port. By default, Remote Desktop service will use port 3389 unless you change it. If some other application is using the same port, you won’t be able to connect.

Why is my remote desktop corrupted?

Many times, the Remote Desktop (RDP) functionality may get corrupted after a Windows update or upgrade as one of the newly installed files can interfere with the working of the RDP. You’ll have to manually identify the exact cause and fix it.

What is remote desktop?

Remote desktop is a convenient feature that allows you to virtually connect to other computers running the Windows operating system. With this feature, you can connect to computers located in any part of the world, provided you have the right credentials (username and password) to connect.

How to check if an app is blocked by firewall?

Look for a button called “Change Settings” on the right-hand top corner of the page and click it. You’ll see the list of apps that were allowed or blocked by your firewall. Scroll through the options until you get to “Remote Desktop.”. Check the private and public checkboxes.

How to open regedit?

Press Windows + R to open run and type Regedit. Press the Enter key.