Remote-access Guide

remote access cannot connect to the remote computer

by Daron Hartmann MD Published 2 years ago Updated 1 year ago
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Fixing the ‘remote desktop can’t connect to the remote computer’ error

  • Change your firewall settings. This is one of the easiest solutions to the “remote desktop can’t connect to the remote...
  • Check your permissions. You have to be a member of the local Remote Desktop Users group to access a remote machine...
  • Allow remote desktop connections. Remote Desktop Connection...

Full Answer

Why Cant I connect to my remote computer?

What causes Remote Desktop connections to fail in Windows?

  • Solution 1: Change/Tweak your Firewall Settings. ...
  • Solution 2: Allow Remote Desktop Connections if not allowed. ...
  • Solution 3: Reset your Remote Desktop Credentials. ...
  • Solution 4: Add the Remote Computer’s IP address to your hosts file. ...
  • Solution 5: Adding the RDGClientTransport Key. ...
  • Solution 6: Changing Network Properties. ...

Why is my Remote Desktop not connecting?

The following are three reasons:

  • Remote access to the server is not enabled.
  • The remote computer is turned off.
  • The remote computer is not available on the network.

Why is my Remote Desktop not working in Windows 10?

Remote Desktop Not Working in Windows 10

  1. Change Firewall Settings. The most common reason for Remote Desktop (RDP) not working in Windows 10 is due to RDP being blocked by Windows Defender Firewall.
  2. Allow Remote Connections to Computer. Your computer needs to Allow Remote Connections in order to use the Remote Desktop Protocol (RDP). ...
  3. Delete Credentials from Remote Desktop. ...
  4. Disable IPv6. ...

More items...

How do you connect to a remote computer?

If you don’t know how to connect to remote server machines, follow these simple steps:

  • Make sure the computer you want to connect to, the remote desktop or server, is turned on and has a network connection. ...
  • Ensure if the remote administration tool requires both client and server applications, both are installed and enabled on each device.
  • Make sure you have the name or IP address of the server or device to which you plan to connect.

More items...

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Why can't I connect to a remote computer?

Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.

How do you solve Remote Desktop can't connect to the remote computer for one of these reasons?

Solution 1: Change/Tweak your Firewall Settings If you have a strict firewall policy setup, then, unfortunately, you will not be able to connect to a remote computer. If the Remote Desktop feature has been blocked or not allowed through Windows Firewall, then you need to allow it.

How do I fix unable to connect to remote server?

Resolving The Problem Reconfigure the client device's third-party software (e.g. Symantec Firewall) to allow EXCEL. EXE the ability to connect to the Controller application server. Modify the name of the server that the client device uses (to connect to the Controller application server) to the correct value.

Can't connect to the remote resource?

First of all, check if the remote computer is accessible from your device over the network, and the default Remote Desktop port (TCP 3389) is responding (and not blocked by firewalls). If the DNS name is not resolved properly, check your DNS settings or try connecting to a remote host using its IP address.

How do I enable remote access to my computer?

Set up the PC you want to connect to so it allows remote connections:Make sure you have Windows 10 Pro. ... When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.Make note of the name of this PC under How to connect to this PC.

How do I enable remote access to my server?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

Why does it say unable to connect to server?

This can happen for two reasons: your network won't let the request reach the login servers (something to check with your Network Administrator), or your computer doesn't have the correct root certificates.

1. Enable Remote Desktop on Your PC

Before attempting any fixes in this article, make sure that Remote Desktop is enabled on your PC.

2. Check Your Firewall Rules

Depending on how you have configured your firewall’s policy, it may block some inbound and outbound communications. Check your Windows Defender Firewall settings to see if Remote Desktop Connection is blocked. If yes, add the app to the allowed list.

3. Change Your Network Profile

In Windows 10, you can choose to make your network profile Public or Private. On a Public network, Windows disables the network discovery feature to hide your computer from other computers.

4. Reset the Remote Desktop Connection Credentials

When you establish a new Remote Desktop connection for the first time, the client saves the credentials for quick login. However, corrupt or changed credentials can often result in the Remote Desktop can’t connect to the remote computer error.

5. Add the Remote PC Address to the Hosts File

Another way to resolve the Remote Desktop can’t connect to the remote PC error is to add the remote IP address to the hosts file in your PC. Windows’ Hosts file contains information to map a connection between an IP address and domain name.

6. Enable RDP Protocol on a Remote Computer Using Registry Editor

For your Remote Desktop Connection to work, the RDP Protocol must be enabled in the Registry. Check the registry entry associated with the RDP Protocol to make sure it is enabled for your system. Here’s how to do it.

7. Check and Configure RDP Listen Port

RDP uses 3389 as the default listen port. Similar to the RDP status, you can also configure the listening port using the Registry Editor. Here’s how to do it.

Check that the Computer is on and Connected to the Network

The first step to fix this error is to perform some physical inspections.

Check that Remote Desktop is Enabled

The next step to to try to fix “remote desktop can’t connect to the remote computer” is to check whether Remote Desktop is enabled.

Restart Computer

Most Windows errors may be resolved by simply restarting your computer. So, before you proceed to the next step, restart your computer.

Check Windows Defender Firewall

If “remote desktop can’t connect to the remote computer” is still not resolved, it is likely that Windows Defender Firewall is blocking the RDP port.

Run Malware Removal Tool

If your computer is infected by a malware, it may lead to unexpected behaviors.

How to enable remote desktop on Windows?

You can remotely enable Remote Desktop on a Windows computer by changing the fDenyTSConnections registry.

What is the TCP port for remote desktop?

First of all, check if the remote computer is accessible from your device over the network, and the default Remote Desktop port (TCP 3389) is responding (and not blocked by firewalls).

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