What are the benefits of VRI?
A new interpretation modality has been gaining traction in the past few years; video remote interpretation (VRI). VRI combines the benefits of on-site and over-the-phone interpretation in the following ways: 1 Immediacy 2 One device can reach interpreters who know hundreds of languages 3 Charges are by the minute, with no after-hours rates or session minimums 4 Benefit of non-verbal communication
Why is communication important in healthcare?
Without informed consent, the ability for providers to explain procedures to their patients and to build general mutual understanding and rapport quickly deteriorates, and patient outcomes can suffer.
Is Carolinas Healthcare System a non profit?
Carolinas Healthcare System (CHS), a not-for-profit health system with more than 900 care locations, has pioneered a communication strategy for treating limited English proficiency (LEP) patients, while saving the organization more than $1.5 million in annual interpreter expenses and maintaining high levels of patient satisfaction.
Does CHS have over the phone interpretive services?
In addition to the cost savings, CHS has anecdotal evidence that patient satisfaction has risen, especially among hearing impaired patients—a faction of the limited English proficiency population that has always struggled to gain access to interpretive services because over-the-phone interpretation is not possible for them.
How to call Citrix 704-446-6161?
You will receive a call from 704-446-6161 on your primary number. Answer the phone and press the # key. If you do not have access to your primary number, wait and your secondary number will be called (assuming the call to your primary number is not answered and responded to). Currently the Citrix Receiver App does not support logging in using security questions.
How to log into CHS computer?
Enter your Active Directory Username and Password (the username and password you use to log into your CHS computer normally) and click “Log On”.
How to add applications to Citrix farm?
You should see all of the available applications in your Citrix farm. Pressing the green + icon will add the application to the home screen, accessible by pressing “Home” at the top of the page. Press the actual Icon image to the left of the application name to launch the application.
How to answer a call from 704-446-6161?
You will receive a call from 704-446-6161. Answer the phone and press the # key. If you entered all zeroes as your primary phone number, you will be taken directly to the security questions page. After pressing the # key, the goRemote security questions setup page will display. Fill out the four security questions.
How to log out of GoRemote?
Please log out of the goRemote portal page by clicking “Log Out” in the upper right hand corner of the page. You can return to the goRemote portal page at any time to change your registered phone numbers or change your security questions.
Can Citrix receivers be logged in?
After pressing the # key during the call from PhoneFactor, the login process will continue, and you will be logged into the Citrix Receiver store. You can end the phone call at this time.
Can I use Citrix on my phone?
NOTE: If using a mobile device (i.e. iPad, iPhone, Droid, etc) you must download and configure the Citrix Receiver App to connect. See the App Store appropriate to your device for information on downloading the Citrix Receiver App. See section 4. of this document for more details on connecting with the Citrix Receiver when using your mobile device.
How to get a call from 704-446-6161?
Answer the phone and press the # key and then hang up the phone to conclude the authentication request.
Why is my PC not connecting to SecureConnect?
The reason, more often than not, stems from software issues with your PC or from the installed VPN client on the PC being logged off improperly.
