Remote-access Guide

remote access citrix foster wheeler

by Jennie Goodwin Published 2 years ago Updated 2 years ago
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What is Citrix remote access?

- Citrix / Solutions / Secure Access / What is Remote Access? What is remote access? Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center.

What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

What are the benefits of Citrix smoothroaming?

Having a pointed solution for remote access from Citrix allows for: Easily access and existing PC deployment from anywhere by having a stress-free single sign on and a like-local remote experience. By utilizing Smoothroaming, we create seamless sign-on into a session that follows the user.

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How does secure remote access work?

Every remote worker needs a way to connect with remote desktop services and applications that won't slow down their workflows. At the same time, IT administrators must manage those connections to ensure they don't leave the network open to threats.

Why is secure remote access important to remote work security?

Secure remote access approaches are so vital because it’s now impossible to control security at the endpoint. Each user in a remote or hybrid workforce is connecting to the network from a different type of computer or smartphone, and they’re using a variety of internet connections to log in.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

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