Remote-access Guide

remote access disabled my cloud

by Ben Swift Published 2 years ago Updated 2 years ago
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See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access. Sometimes when all else fails performing a 40 second reset and re-configuring the My Cloud can fix some issues/errors.

Normally one would check the My Cloud Dashboard > Settings > General > Cloud Access section for the remote access connection status. If one wants to disable Cloud Access, then set Remote Access option to OFF. The connection status should indicate Disabled.Mar 7, 2022

Full Answer

Does the user I am using to access the my Cloud have?

Does the user you are using to access the My Cloud remotely have Cloud Access enbled? See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access.

How do I enable remote access to my Cloud?

See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access. Sometimes when all else fails performing a 40 second reset and re-configuring the My Cloud can fix some issues/errors.

How to terminate remote access from WD my Cloud?

Obvious workaround is to WD termination of remote access using their system is setup one’s own VPN connection to the remote network containing the My Cloud. See the following link for much more information.

Why is my Microsoft cloud PC not responding to remote desktop?

If this error persists for an extended period of time, the Cloud PC may need to be reprovisioned. The Microsoft Remote Desktop app lets users access and control a remote PC, including a Cloud PC. For a list of clients by operating system, see Remote Desktop clients.

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How do I enable WD My Cloud remotely?

Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...

How do I disable WD My Cloud remotely?

How to disable Internet/Cloud Access on WD EX2 to prevent hackingOn the navigation bar, click the Cloud Access icon.Turn off Remote Access.

Why can't I access my WD My Cloud?

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.

Can I access WD My Cloud from anywhere?

With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.

Can WD My Cloud be hacked?

Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.

Is WD My Cloud Obsolete?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.

How do I reset my WD My cloud without losing data?

0:081:42How to Soft Reset WD my Cloud - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn the back of the unit. You will find a reset button over here keep the device running. You don'tMoreOn the back of the unit. You will find a reset button over here keep the device running. You don't need to power cycle it.

How do I access files on WD My Cloud?

1:546:51Accessing your WD My Cloud from a web browser , sharing file links ...YouTubeStart of suggested clipEnd of suggested clipThe my cloud devices. You might have on your networks. And again these can be anywhere. So you canMoreThe my cloud devices. You might have on your networks. And again these can be anywhere. So you can have you know onedrive at home one at the office. And as long as both of these are tied into your WD.

How do I access My Cloud storage?

Check your iCloud storage on your Windows computerOn your Windows computer, open iCloud for Windows. The bar graph shows your overall storage usage.Click Storage for more details. On the left, you see a list of apps and features and how much iCloud storage they use.

Can I use WD My Cloud without internet?

Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable. You cannot connect a computer to the USB port on the My Cloud.

How do I access my PR4100 remotely?

You can enable remote access from the dashboard of WD PR4100, add an email address to the user and turn on Cloud/Remote Access.

How do I access my WD My Cloud remotely from my Mac?

Generally for remote access you need to enable remote access in the My Cloud Dashboard (if not enabled). And then Configure a User for remote access through the My Cloud Dashboard. Then you can either use the MyCloud.com web portal for remote access to the files on the My Cloud.

How do I disconnect My Cloud from the Internet?

Normally one would check the My Cloud Dashboard > Settings > General > Cloud Access section for the remote access connection status. If one wants to disable Cloud Access, then set Remote Access option to OFF. The connection status should indicate Disabled.

Can I use WD My Cloud without Internet?

Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable. You cannot connect a computer to the USB port on the My Cloud.

When will my cloud OS end?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. Your device isn’t compatible with critical security updates that are only available for My Cloud OS 5-compatible devices. As a result, you’ll only be able to access it locally. After April 15, 2022, your device will no longer receive remote access, security updates, or technical support. To help protect your content, we recommend that you back up your device, disconnect it from the internet, and protect it with a strong, unique password. Check out our recent My Cloud updates to learn more.

Can you keep a WD remote access system indefinitely?

Maintain them indefinitely? No. Most who understand how business works knows there is generally a end of life date for computer products. Giving people six months warning? That is what some may have an issue with. In this case however because the remote access is tied (in part) to WD’s back end systems, this is going to come as a rude shock to those who don’t receive the notices or read the support forums. As most regulars here know, tying the remote access to WD back end was always a major issue and critical bottleneck. Any time it went down people lost remote access, sometimes for weeks.

Does OS3 support affect my cloud?

The dis continued OS3 support should not affect local network access to those My Cloud devices that cannot be updated to OS5. Those devices will continue to operate as before with the exception of the OS3 remote access feature which WD is discontinuing. It remains to be seen what happens with the OS3 mobile apps for iOS/Android and how crippled those apps will be. One can setup other secure ways to access their affected My Cloud device remotely once OS3 support ends. For example, one can setup and use a VPN tunnel to the network containing a remote My Cloud.

Is my cloud home affected by OS3?

Note: The My Cloud Home is a completely different device than the My Cloud line and is not affected (apparently) by the end of OS3 support.

Is MyCloud 1st gen obsolete?

The old 1st gen MyCloud is . . . .functionally obsolete. Slow processor and not enough RAM.

Is VPN safe for NAS?

VPN is one viable secure option. But that isn’t for everyone though due to the knowledge and skill needed to properly set up a VP N server/client.

Can WD terminate remote access?

Obvious workaround is to WD termination of remote access using their system is setup one’s own VPN connection to the remote network containing the My Cloud.

Question

It seems I've run into a problem with my WHS. It might be something I'm doing wrong or it might be something I'm not doing at all. I have managed to build the console from scratch (first for me) and I've installed the WHS software on my two client PC's. One is wired, one is wireless, both running XP Pro.

All replies

Have you enabled Remote Desktop on the Remote tab of System Properties?

What is Microsoft Remote Desktop?

The Microsoft Remote Desktop app let s users access and control a remote PC, including a Cloud PC.

Can you double click on Cloud PC?

The Cloud PC appears in the list, and they can double-click it to launch.

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