Remote-access Guide

remote access features

by Ramona Kunze Published 2 years ago Updated 1 year ago
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Most Important Remote Desktop Features: The Complete List

  • Unattended Access. As a remote support technician, you might often need to connect to a client’s computer when no one’s...
  • Multi-Session Handling. Being able to multi-task effectively is key to providing high quality remote support.
  • Multi-Window Control. The ability to open up multiple remote desktop control...

Most Important Remote Desktop Features: The Complete List
  • Unattended Access. ...
  • Multi-Session Handling. ...
  • Multi-Window Control. ...
  • Built-In Chat. ...
  • File & Clipboard Transfer. ...
  • Auto Reboot & Reconnect. ...
  • Restart in Safe Mode. ...
  • Log Off/Log On & Switch User.
Jan 23, 2019

Full Answer

What is remote access?

What is remote access? Remote access is the ability for an authorized person to access a computer or network from a geographical distance through a network connection. Remote access enables users to connect to the systems they need when they are physically far away.

What are the most important features of Remote Desktop?

Most Important Remote Desktop Features: The Complete List. 1 Unattended Access. As a remote support technician, you might often need to connect to a client’s computer when no one’s being physically present at ... 2 Multi-Session Handling. 3 Multi-Window Control. 4 Built-In Chat. 5 File & Clipboard Transfer. More items

How do I use remote access for technical support?

Technical support professionals can use remote access to connect to users' computers from remote locations to help them resolve issues with their systems or software. One common method of providing remote access is via a remote access virtual private network ( VPN) connection.

How do I enable remote access on Windows 10?

You can configure your PC for remote access with a few easy steps. On the device you want to connect to, select Start and then click the Settings icon on the left. Select the System group followed by the Remote Desktop item. Use the slider to enable Remote Desktop.

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What are some benefits of remote access?

4 Advantages of Remote AccessSuccessful Troubleshooting from Remote Locations. ... Streamline Remote Work for Employees. ... Remote Access Makes Collaboration Easy. ... Logs of All Activity Promote Network Security.

What is remote access examples?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What are the features and benefits of remote desktop?

Advantages of Remote AccessEasily monitor, control and maintain devices connected to the network.Quickly troubleshoot using the remote access.Effortlessly access the files on connected devices, servers or network.Define the access rights to files and folders for different categories of users.More items...

What are the types of remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

What is remote access technologies?

Remote access technology refers to any IT toolset used to connect to, access, and control devices, resources, and data stored on a local network from a remote geographic location.

How does a remote access work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

What is remote desktop features?

A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local.

What is difference between RDP and RDS?

(Previously, RDS was called Terminal Server) All operations take place server-side, not on a user machine. Many people ask “What is the difference between RDP and RDS?” To tell the truth, there is no difference.

What can you do with Remote desktop?

Remote Desktop offers a simple way for IT teams to run patches, updates, diagnostics and apply fixes to machines in their users' home offices. A Remote Desktop server allows users to work from any location – at home, on the road, or in the office. A network connection is not required.

What is remote access requirements?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

Powerful Privileged Access Control

Enforce a policy of least privilege by giving users just the right level of access needed for their roles. For shared accounts, easily establish individual user accountability.

Productivity Balanced Security

Privileged Remote Access increases user security without impacting daily workflows, and can deploy in just a few days. Automate processes with features like credential injection and SIEM integrations.

Consolidated Access Pathways

Administrators and IT teams can consolidate the tracking, approval, and auditing of privileged accounts in one place.

Universal Cloud & Virtualization Security

Effectively manage privileged access to business assets that leverage web-based management consoles. This includes IaaS servers, hypervisor environments, and web-based configuration interfaces for core network infrastructure.

Easy-to-Access Mobile & Web Consoles

Use mobile apps or a web-based console for privileged access anytime, anywhere. In addition to desktop consoles for Windows, Mac, and Linux, BeyondTrust Privileged Remote Access includes mobile apps and a browser console.

Simplified Audit & Compliance

Satisfy internal and external compliance requirements with comprehensive audit trails, session forensics and other reporting features. Capture detailed session data for real time or post session review.

Seamless Credential Injection

Privileged Remote Access eliminates the need for privileged users to remember or share credentials for the systems they need to access. Store passwords in the on-appliance vault. Or, integrate with BeyondTrust Password Safe or another Password Management Solution.

Why reboot a remote desktop?

A reboot helps bring the computer to a relatively clean state by clearing caches, flushing the memory, and thus giving you the opportunity to start anew. This “clean-sheet” is often required if a computer’s performance ...

What is remote screen scaling?

The remote screen scaling feature makes it easier for you to work on a remote machine that has a larger or smaller screen resolution than yours. With FixMe.IT, you can always choose between three scaling options to adjust the remote control window based on the remote user’s screen resolution settings, or according to your own preferences.

Why do I need a clean sheet?

This “clean-sheet” is often required if a computer’s performance is shaky or requiring repair, which makes the auto-reboot function an absolute must-have during a technical support session. Furthermore, technicians often install software patches and updates that require a reboot afterwards.

When do you need to connect to a remote support?

As a remote support technician, you might often need to connect to a client’s computer when no one’s being physically present at the remote end. Or if you have to support specific customers on a regular basis.

Do you have to pay for Swiss Army knife?

Let’s be clear: in fact, you don’t have to pay thousands of dollars to get the Swiss Army knife of all tools, as there’s a limited number of vital remote desktop features that your app ...

Can you log on as a different user on a remote computer?

The ability to log on as a different user on a remote computer is very handy when you need to work on machines with multiple Windows User accounts. You may encounter such a scenario on shared computers within a corporate environment where multiple users are able to work only under their individual Windows accounts.

Is multi monitor navigation a real life saver?

If your job is to remotely support designers or coders, or if you have a multi-monitor setup in the office and need to access your machine from home, then multi-monitor navigation would be a real life-saver.

What is ITarian Remote Access?

ITarian Remote Access offers extremely strong video encryption by default via Secure RTP protocol. This is invaluable to anyone using the Remote Access tool as it prevents eavesdropping and 3rd party recording of confidential interactions themselves and their clients.

What does the multi screen icon mean?

The multi-screen icon only appears if the target point endpoint has a multi-monitor setup. The drop-down shows all monitors connected to the endpoint and allows you to choose which to view.

How to remotely access a PC?

On the device you want to connect to, select Start and then click the Settings icon on the left. Select the System group followed by the Remote Desktop item. Use the slider to enable Remote Desktop.

How to remotely connect to Windows 10?

Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.

What is beamyourscreen host?

BeamYourScreen hosts are called organizers, so the program called BeamYourScreen for Organizers (Portable) is the preferred method the host computer should use for accepting remote connections. It's quick and easy to start sharing your screen without having to install anything.

What is ShowMyPC?

Always displays a banner ad. ShowMyPC is a portable and free remote access program that's similar to some of these other programs but uses a password to make a connection instead of an IP address.

How to connect to remote desk on another computer?

On another computer, run AnyDesk and then enter the host's Remote Desk ID or alias in the Remote Desk section of the program. Press Connect, and wait for the host to press Accept .

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the other program in a host?

The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.

How to open file transfer in remote mode?

During a remote connection, you can send the Ctrl+Alt+Del shortcut, choose which display to view, switch to full screen mode, and open the file transfer or chat utility. If you want more control you can open the settings to enable continuous access, a custom password, a proxy, etc.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

What is remote access?

Remote access is the ability for an authorized person to access a computer or network from a geographical distance through a network connection.

How does remote access work?

Remote access is accomplished with a combination of software, hardware and network connectivity.

What are the types of remote access?

Traditionally, enterprises used modems and dial-up technologies to allow employees to connect to office networks via telephone networks connected to remote access servers. Devices connected to dial-up networks use analog modems to call assigned telephone numbers to make connections and send or receive messages.

What is TeamViewer app?

TeamViewer combines remote access and shared meeting features in a single secure app , and it hides most of its complexity under an elegant interface. It's our top pick for remote access software for enterprise and corporate use.

What is GoToMyPC?

GoToMyPC is a mature, easy-to-use remote access software with the best available balance between features and ease of use. Unless you need support for Linux or enterprise-level operating systems, this is the app you want.

What is remote access app?

Remote access apps let you either access your home or office computer from another location, or allow others to have access to some or all of your files, as if they were actually sitting in front of your PC instead of somewhere else entirely.

Is VNC Connect secure?

VNC Connect is solid, secure, and simple to use, once you get the hang of it. It has fewer features than other corporate-level remote access software, but it's also a lot less expensive.

Can you print a file from someone else's computer?

You can use remote access to print a file stored on someone else's machine on a printer connected to your own machine. Your tech-challenged relatives can use remote access software to give you access to their machine so you can repair their mistakes or clear out malware.

Does the Clipboard app have text?

All feature a shared clipboard (in some cases optional), so that text or images that you copy to the clipboard on one machine can be pasted into the other. All have a text-based chat feature. Each app provides file-transfer features via a standard two-pane file manager interface.

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