Remote-access Guide

remote access hipaa compliance

by Ludwig Reinger Published 2 years ago Updated 1 year ago
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HIPAA Compliance Steps for Employees to take when working remotely

  • Be sure to encrypt and password protect all personal devices that may be used to access PHI such as cellphones, tablets,...
  • Encrypt all PHI before it is transmitted in any form.
  • Require that the home wireless router’s default password is updated and ensure that it is encrypted.

HIPAA compliant remote access software allows healthcare organizations to carefully control who has remote access to systems, set permissions, and track exactly what actions are taken when remote access sessions are established.

Full Answer

How to check if you are HIPAA compliant?

Problems result from many areas, however, including:

  • Outdated coding requirements
  • Incorrectly reported information
  • Treatments documented multiple times
  • Changing insurance processing schedules and addresses
  • Plain old-fashioned human error

How to become HIPAA compliant when working remotely?

  • Never allow anyone else to use your device that contains PHI
  • Mandate adherence to media sanitization policies
  • Mandate that employees disconnect from the company network when they stop working.
  • Set up IT configured timeouts that disconnect the employee from the network

What are the requirements for HIPAA compliance?

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Are you really HIPAA compliant?

If you are unaware you are in violation of HIPAA and there is a breach of patient data, you can still receive a fine. Knowing the commonly violated HIPAA regulations is the first step in ensuring your healthcare products are up to code. What are the Most Commonly Violated HIPAA Regulations?

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Is Remote Desktop Connection HIPAA compliant?

Many organizations allow users to access their PCs via windows remote desktop connections by opening a port on the firewall and allowing the user to directly access their office computer from home. This practice is not secure, and is definitely not HIPAA compliant.

How can I work from home and be HIPAA compliant?

HIPAA Compliance Steps for Employees to take when working remotelyBe sure to encrypt and password protect all personal devices that may be used to access PHI such as cellphones, tablets, and laptops.Encrypt all PHI before it is transmitted in any form.More items...•

Are virtual addresses HIPAA compliant?

With bank-level encryption and HIPAA-compliant operations, a virtual mailbox is your extra level of protection. That means your online data and physical mail are secure and protected.

Do you need a VPN to be HIPAA compliant?

HIPAA requires healthcare entities, and their business associates, to have safeguards in place to secure protected health information (PHI). Implementing VPN in healthcare provides many of the protections necessary to be HIPAA compliant.

Can I use my personal laptop for work involving PHI?

To be clear, under no circumstances should you share the computer you use for accessing PHI data with other people (friends, family, etc.) Also, when accessing PHI data, make sure you are alone in a private setting.

Who is exempt from HIPAA security Rule?

Organizations that do not have to follow the government's privacy rule known as the Health Insurance Portability and Accountability Act (HIPAA) include the following, according to the US Department of Health and Human Services: Life insurers. Employers. Workers' compensation carriers.

Is FaceTime HIPAA compliant for telemedicine?

HIPAA Discretion During COVID-19. Under the good faith provision of telehealth during COVID-19, covered health care providers can use Apple FaceTime®, to provide telehealth without the risk of HIPAA non-compliance penalties.

Is FaceTime acceptable for telehealth?

Under this Notice, covered health care providers may use popular applications that allow for video chats, including Apple FaceTime, Facebook Messenger video chat, Google Hangouts video, Zoom, or Skype, to provide telehealth without risk that OCR might seek to impose a penalty for noncompliance with the HIPAA Rules ...

Is WhatsApp HIPAA compliant 2020?

No, Whatsapp does not define itself as a HIPAA compliant app. Although it is encrypted end to end, it doesn't offer a Business Associate Agreement (BAA). WhatsApp shouldn't be used for communicating protected health information (PHI).

What is a VPN and should I use one?

VPN stands for virtual private network. In basic terms, a VPN provides an encrypted server and hides your IP address from corporations, government agencies and would-be hackers. A VPN protects your identity even if you are using public or shared Wi-Fi, and your data will be kept private from any prying internet eyes.

How can a VPN help an organization achieve HIPAA compliance when transmitting patient data between locations or remote staff?

The Virtual Private Network (VPN) To achieve secure encryption, for mobile as well as desktop devices, organizations can implement a Virtual Private Network or VPN. This software provides security for protected health information by encrypting all transmitted data over the network, both on-site and remotely.

What are the requirements of HIPAA?

General RulesEnsure the confidentiality, integrity, and availability of all e-PHI they create, receive, maintain or transmit;Identify and protect against reasonably anticipated threats to the security or integrity of the information;Protect against reasonably anticipated, impermissible uses or disclosures; and.More items...

What is a HIPAA compliant home office?

This covers storing and disposing of PHI and devices that are used to access PHI. Employees should understand that they cannot allow other people (including friends and family) to use devices that contain sensitive data. Require employees to read and sign a clear BYOD Usage Agreement and Confidentiality Policy.

How do you stay HIPAA compliant?

In order to be HIPAA compliant, organizations need to maintain strict security measures for protecting this electronic information. All ePHI created should be received, maintained, and transmitted confidentially and should be accessible and usable by authorized personnel only.

What are three potential challenges to HIPAA that could come up with remote work?

Here are our top 3 privacy and security concerns HIPAA covered entities should consider for their newly remote workforce.Access to Protected Health Information (PHI) by Unauthorized Individuals. ... Bring Your Own Device (BYOD) May Lessen Technical Safeguards. ... A Business Associate Agreement is Required for Certain Vendors.

What kind of WIFI connection should you have for telework?

You want at least 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth for each person working from home. That's enough internet speed to allow for a couple of different connections at the same time without interruptions.

HIPAA Privacy Concerns in Remote Environments

Protected health information, commonly abbreviated as PHI, includes any health data associated with an individual. This information can include their symptoms, medications, outlook, received and recommended therapies, past and future levels of care, and other details.

Organizational and Employer Compliance for HIPAA in Remote Settings

Hospitals and healthcare organizations alike can take concrete steps toward protecting patients and ensuring HIPAA compliance on all levels. These steps can include:

HIPAA Compliance in IT Departments to Support Remote Work

IT departments also need to do their part to ensure that their organization maintains full compliance with all HIPAA guidelines. Often, healthcare employees are unaware of the ways their activity might be endangering patient PHI.

Work From Home HIPAA Compliance for Employees

Even unintentionally, healthcare employees working from home can pose a risk to their employers. In a remote work environment, HIPAA compliance issues — even inadvertent ones — can escalate when not addressed appropriately.

What is HIPAA law?

Though most are very familiar with the Health Insurance Portability and Accountability Act (HIPAA) and its relation to third parties and remote access, we’re going to break it down a bit. HIPAA carries with it data privacy requirements for individuals, organizations, and entities working with patient information.

How many records were exposed in the Quest Diagnostics data breach?

In June of 2019, both LabCorp and Quest Diagnostics experienced third-party data breaches that exposed 7.7 million and 11.9 million records, respectively. Included in the exposed records were names, date of birth, address, phone number, date of service, and more, according to TechCrunch, and ranged from August of 2018 until March of 2019.

Is remote access required for HIPAA?

A HIPAA compliant remote access policy isn’t just essential in the healthcare industry, but it’s necessary. It’s important to remember that you can’t be in compliance if your vendors (or anyone external who has access to your “stuff”) aren’t compliant, too.

Can you share PHI with others?

Lock your screens when walking away from your computer. Do not share sensitive PHI with others who shouldn’t have access, including co-workers and personal acquaintances. Only access a patient’s record if needed for work.

Is HIPAA being waived?

Although certain HIPAA sanctions are being waived during the current health crisis, that does not excuse us from mishandling patients’ protected health information ( PHI ). We must take the same physical and security measures to safeguard the PHI we are trusted with in our work. Here are some best practices to follow:

Do covered entities need to have business associate agreements?

Covered entities need to have business associate agreements (BAAs) in place with each vendor that they work with. Despite the many benefits of a work from home environment, organizations that need to be HIPAA compliant must also be aware of the significant privacy concerns that put them at risk for noncompliance.

Can you send PHI via email?

Don’t send PHI via email unless it is the only option and in these cases be sure to use all tools to encrypt emails. If copying PHI to external media, make sure that you are only using flash drives, hard drives or other materials that have been approved by the company. Reassess your security protocols frequently.

Is remote work HIPAA compliant?

While a remote work environment can provide many benefits to all of the parties involved, it also can present significant challenges for organizations that need to remain HIPAA compliant. There are many privacy and security measures that need to be implemented in order to address the concerns and risks of maintaining HIPAA compliance in ...

How to protect client's PHI?

How To Protect Your Clients’ PHI When Working Remotely 1 Make a list of remote employees. 2 Indicate the level of information to which they have access.

What are the security and privacy requirements for employees?

Describe Security and Privacy requirements: Employees should not allow any friends, family, etc. to use devices that contain PHI. Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI. Create a Bring Your Own Device (BYOD) Agreement with clear usage rules.

Do employees need VPN?

Require that employees use a VPN when they access the company’s Intranet remotely. All PHI must be encrypted before being transmitted. This can either be through the company’s Intranet or using the internal email encryption. Encrypt and password protect any personal devices employees use to access PHI.

Can employees copy PHI to external media?

Usually, IT configuring timeouts take care of this. Employees cannot copy any PHI to external media not approved by the company. This includes flash drives and hard drives. You may require all PHI to stay on the company network.

Do you need a VPN for intranet?

Devices must be encrypted, password protected, and installed with software firewalls and anti-virus software is installed. Require that employees use a VPN when they access the company’s Intranet remotely.

Is remote work HIPAA compliant?

Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling!

What are the HIPAA rules?

The HIPAA Security and Privacy Rules require all covered entities to protect the EPHI that they use or disclose to business associates, trading partners or other entities. New standards and technologies have significantly simplified the way in which data is transmitted throughout the healthcare industry and created tremendous opportunities for improvements in the healthcare system. However, these technologies have also created complications and increased the risk of loss and unauthorized use and disclosure of this sensitive information.

What is the HIPAA Privacy Rule for EPHI?

It is important that only those workforce members who have been trained and have proper authorization are granted access to EPHI.

What does covered entity need to do to protect EPHI?

Covered entities must develop and implement policies and procedures to protect EPHI that is stored on remote or portable devices, or on potentially transportable media (particularly backups).

What is the HIPAA security rule for laptops?

All covered entities are required to be in compliance with the HIPAA Security Rule1, which includes, among its requirements, reviewing and modifying, where necessary, security policies and procedures on a regular basis. This is particularly relevant for organizations that allow remote access to EPHI through portable devices or on external systems or hardware not owned or managed by the covered entity.

What is the procedure for a covered entity to lose EPHI?

Should a covered entity experience loss of EPHI via portable media, the entity’s security incident procedures must specify the actions workforce members must take to manage harmful effects of the loss. Procedures may include securing and preserving evidence; managing the harmful effects of improper use or disclosure; and notification to affected parties. Needless to say, such incidents should be evaluated as part of the entity’s ongoing risk management initiatives.

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