Remote-access Guide

remote access kaleida

by Buddy Boyle Published 2 years ago Updated 2 years ago
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What is the Kaleida Health Remote Access Gateway?

The Kaleida Health Remote Access Gateway gives you web-based access to Kaleida Health Citrix resources. Remote Access Gateway requires two-factor authentication. This access is ONLY available from OUTSIDE the Kaleida Health network.

How long does it take for Kaleida to approve an access request?

Step 1: Organization Approval - your company manager has to approve the request. Estimated Timeframe 1 - 14 days depending on time taken to approve request. Step 2: Kaleida Manager Approval - an individual or point of contact who you work with at Kaleida Health has to approve your access request.

What is the Kaleida Health associate number?

Upon approval, the user will receive a Kaleida Health "Associate" number. The “Associate” number will entitle the user to certain resources within Kaleida Health. AIR Requests have to go through the following steps in order to be approved to access Kaleida Health systems.

Can I use a Cisco VPN with Kaleida Health?

For the home user who has high speed internet access and wants access to the same resources available at Kaleida Health download the Cisco VPN client fully configured for connection to the VPN network. • Download for Mac OS X - Supports 32 bit only. 10.7 is 64 bit but can boot into 32 bit.

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Outlook Web Access – E-mail Access for Nursing Staff

In the next few months, all nursing staff at Kaleida Health will have access to e-mail via Outlook Web Access (OWA).

Access E-mail Anywhere - Anytime

In the next few months, all nursing staff at Kaleida Health will have access to e-mail via Outlook Web Access (OWA).

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