Remote-access Guide

remote access medical virginia

by Prof. Richmond Fay I Published 2 years ago Updated 2 years ago
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What is remote area medical?

Remote Area Medical (RAM) is a major nonprofit provider of free mobile clinics. Our mission is to prevent pain and alleviate suffering by providing free, quality healthcare to those in need.

How do I get help with remote access to patient records?

Access the Picture Archival Communication System (PACS) for fast access to patient medical records, images and test results The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (571) 349-5100

What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

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How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Secure, Convenient Access to Patient Information

When you join the professional staff at HCA Virginia, you can use the hCare Portal to retrieve comprehensive patient information both onsite at HCA Virginia and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

Contact the Help Desk

The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access.

Professional Opportunities

When you affiliate with HCA Virginia, you benefit from collaborating with a diverse team of nationally recognized healthcare professionals who practice at the forefront of patient care in advanced medical-surgical settings.

What is the hCare portal?

When you join the professional staff at Reston Hospital Center, you can use the hCare Portal to retrieve comprehensive patient information both onsite at Reston Hospital and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

How to contact Reston Hospital?

Call the Help Desk for assistance at (703) 481-2810 (press option 2) After hours, call Reston Hospital at (703) 689-9000 to page the Help Desk.

What is the phone number for Reston Hospital?

After hours, call Reston Hospital at (703) 689-9000 to page the Help Desk.

What services are available at the free dental clinic?

Services available at the free clinic will include dental cleanings, dental fillings, dental extractions, dental x-rays, eye exams, glaucoma testing, eyeglass prescriptions, eyeglasses made on-site, and general medical exams.

When do clinic doors open in the parking lot?

Clinic doors typically open at 6 a.m. Patients should be prepared with their own food, water, medicines, and clothing, when arriving early. Bathrooms will be provided.

Does Remote Area Medical provide free medical care?

Over the past 35 years, Remote Area Medical has provided free medical, dental, vision, and veterinary care to hundreds of thousands of people through the operation of pop-up clinics. RAM operates its clinics in communities large and small, both in the United States and abroad.

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