Remote-access Guide

remote access questionnaire

by Jonas Wiegand Published 3 years ago Updated 2 years ago
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What is a remote working survey?

A remote working survey will allow you to: 1 Assess how well employees are adjusting to remote work 2 Identify the resources and tools they need to work more comfortably from home 3 Benchmark your company’s work from home productivity against its work from the office productivity More ...

Are you asking the right questions to support your remote employees?

Asking the right questions can unlock insights that help you break through issues and better support your team. That’s why we want to share some great questions you can use today to uniquely understand and support your remote employees. The key is focusing on the specific challenges of working remotely.

What questions should I leave out of my remote work survey?

There are a few specific topics associated with remote work that we recommend keeping in your survey and a few you should leave out: Be the primary avenue for addressing individual employees’ personal and family situations. Ask survey questions specific about personal or family situations.

How do you measure employee satisfaction with remote working?

One way of doing this is by launching a pulse survey with remote working survey questions to gauge employee perceptions. These templates can help you understand how best to support employees, anticipate questions, and get prepared to answer transparently.

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What are the vulnerabilities of remote access?

Many remote access security risks abound, but below is a list of the ones that jump out.Lack of information. ... Password sharing. ... Software. ... Personal devices. ... Patching. ... Vulnerable backups. ... Device hygiene. ... Phishing attacks.

What are the five elements of a remote access security readiness review?

The review examined cybersecurity at the governance layer and identified five critical pillars key to cybersecurity readiness: culture, people, structure, processes, and resources.

What should be included in a remote access policy?

What Should You Address in a Remote Access Policy?Standardized hardware and software, including firewalls and antivirus/antimalware programs.Data and network encryption standards.Information security and confidentiality.Email usage.Physical and virtual device security.Network connectivity, e.g., VPN access.More items...•

What is remote access examples?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What is a Security Readiness Review?

A Readiness Review is a critical factor in the development and maintenance of a comprehensive risk and compliance-focused Information Security program. TrustedSec reviews an organization's control structure against the CMMC requirements and assists in the development of a strategy to become compliant or certified.

What is Cmmc readiness assessment?

The Cybersecurity Model Maturity Certification (CMMC) framework measures a company's aptitude to fully secure data critical to military safety, which, in turn, impacts all Americans' safety. To prepare for an official CMMC audit, many companies elect to execute a CMMC readiness assessment.

How do you implement remote access?

How to use Remote DesktopSet up the PC you want to connect to so it allows remote connections: Make sure you have Windows 11 Pro. ... Use Remote Desktop to connect to the PC you set up: On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection.

Why is remote access important?

Remote access enables remote users to access files and other system resources on any devices or servers that are connected to the network at any time. This increases employee productivity and enables employees to better collaborate with colleagues around the world.

What is a remote access standard?

PURPOSE. Remote Access refers to the ability to access UMW network resources while off campus. Security measures for remote access should be implemented based on sensitivity and risk to University systems and data.

What are the types of remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

How does a remote access work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

What is a remote access tool?

Remote access programs and tools (sometimes referred to as RATs) allow access and manipulation of systems remotely from another location. Many remote access programs are legitimate tools used by all types of users to access files and data on remote computers.

What is a SIEM security information and event management system utilized for?

What is a SIEM (Security Information and Event Management) system utilized for? It is a system used to evaluate data from security devices and generate alerts.

What is the best definition of a security incident?

A security incident is an event that may indicate that an organization's systems or data have been compromised or that measures put in place to protect them have failed. In IT, an event is anything that has significance for system hardware or software and an incident is an event that disrupts normal operations.

How to send an online survey to remote teams?

We’re happy to provide a free template for you to use in your remote work survey!

Can you add anonymous comments to a survey?

Enabling the option to add anonymous comments to clarify the chosen scores is a recommended practice, but most questions should be quantitative. This way, you can follow progress and trends over time. Survey participants can assign a score from 1 to 10 for each quantitative question, with 10 being the most favorable outcome.

Is remote work part of the norm?

Technology allows many of us to work from anywhere, but remote work was far from the norm before COVID-19. Then, with the pandemic, companies had to go remote overnight. Now, while some organizations return to the office, many will remain partly or fully remote. And they must continuously check in with employees, investing in engagement and well-being. And surveys are at the core of these practices. ‍

Does working remotely affect teamwork?

Working remotely does not have a negative impact on teamwork .

Is a recurring survey a one time effort?

Single surveys can address specific situations, but investing in recurring surveys communicates that your interest in employee satisfaction is not a one-time effort.

Can remote work be replaced by employee engagement surveys?

Remote work surveys should not replace thorough employee engagement surveys — these will help you uncover essential insights to boost your people’s engagement (and performance), no matter the work model.

Why is remote work important?

To help employees who are struggling to communicate or meet performance expectations. Communication is key to any successful team. But remote work adds an extra level of complexity and when lack of communication or miscommunication occurs.

What to do if your organization is considering a remote or flexible work arrangement?

If your organization is considering a remote or flexible work arrangement, check in with your managers first to see how those policies may impact the team’s performance and engagement, and uncover specific challenges or resources needed to make it work.

How does transitioning to a remote work environment impact employees?

Transitioning to or from a remote work environment can greatly impact employees’ experiences. Empathizing with and listening to your workforce will help you make better decisions and support your employees effectively.

Why do companies do employee surveys?

Employee surveys are a good option for organizations to gain insight into employee perceptions of remote work dynamics and communication. However, they aren’t the only way to hear from employees.

Why do you ask for feedback on surveys?

Asking for feedback with these lightweight surveys demonstrates that you care about your employees and provides real-time insights to help you make adjustments and navigate your business through a remote or "return to work" strategy.

How many days a month will remote work be in 2025?

The year 2020 saw a dramatic rise in remote work—and that trend seems here to stay. In fact, an estimated 70% of the workforce will be working remotely at least five days a month by 2025. If your organization has embraced remote work, by choice or by necessity, it’s important to understand how your employees are adjusting, what their needs are, ...

Why is it important to have one on one conversations with your direct reports?

As more workplaces embrace some degree of remote work, effective one-on-one conversations have become even more critical. Whether your organization is just getting started with one-on-ones or has been using them for years, managers should be meeting with their direct reports individually to discuss their performance and how well they are doing in a remote environment.

4 questions to ask before you deploy

As companies support more work-from-home employees, they must have the right technology in place to ensure avoid poor performance and ensure secure access. Ask these four questions before deploying modern high-volume remote access products.

Build a remote access end-user policy

After determining use cases and technology, build an end-user remote access policy with buy-in from all business units. If this is an urgent issue, like COVID-19, the policy must be escalated to legal counsel.

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What is remote working etiquette?

Discuss a remote working etiquette: Establish work from home norms among the team, so everyone’s boundaries are respected. This will differ from team to team. One popular norm is deciding which communication channel will be used for urgent matters (e.g. text) and which can be used for non-urgent matters (e.g. email). Another may be reminding the team to keep a team member’s time zone in mind when sending a meeting invite.

What are the problems with remote working?

An employee’s problems with remote working can include everything from getting in the zone to feeling lonely and isolated.

How does remote working improve employee retention?

There’s also evidence that remote working can improve employee retention by reducing turnover due to factors like long commutes, starting a family, or moving outside of a city center.

What does a remote worker do?

In the popular imagination, a remote employee holds a child in their lap while logging into a video conference or bottle feeds their baby while flipping through documents. In truth, remote workers need a dedicated space within their house where they can complete focused work, free from distractions.

Why do people hesitate to work remotely?

If employees can work remotely a couple of days a week, they may hesitate to do so out of fear that colleagues will view them as less committed to the job.

What are the limitations of an employee's internet plan?

The first limitation is access to a strong internet connection. An employee who primarily worked from the office may not have an unlimited internet plan at home, forcing them to go over their monthly limit.

Can you access information while working remotely?

Accessing information can be difficult for people who are new to remote work . Newly remote workers are often surprised by just how much effort goes into getting basic information and resources they need while working from home. In the office, an employee can walk over to a colleague’s desk and ask for what they need.

How to mitigate remote vendor access?

In order to mitigate the risks of remote vendor access, and gain better network access control, your organization should take steps to monitor third-party activity in greater detail. In vendor risk assessment, a good first step would be to create a vendor risk assessment checklist, which might include actions such as:

What is vendor privileged access?

With the platform’s vendor privileged access features, enterprises can manage their vendors’ remote access efficiently and securely, while giving tech vendors just the right amount of access to the applications and systems needed to complete their job – and nothing more. You don’t have to be in the dark any longer. Now you can shine a light on who’s doing what on your network, at all times, to get a complete picture of all third-party activity.

What is a security audit platform?

A platform should offer network/IT security audit tools designed to give a total picture of all third-party remote access activity at the individual level. With its detailed audit functionality, organizations can ensure vendor accountability and compliance with industry regulations – and tech vendors can prove the “who, what, where, when, and why” of any remote support session.

How to enforce security standards?

Decide if any added security standards are needed, then enforce them by using technical controls such as DLP, cloud access security broker, and SIEM technologies.

What is the purpose of tracking and monitoring all activity of all users?

Track and monitor all activity of all users to enable early intervention and accountability

Can vendors access your network?

Without the right due diligence and cybersecurity solution in place , you can’t really tell how your vendors are connecting to your network, application, or server – and you won’t have the ability to track or audit them properly .

What are the challenges of working remotely?

However, it’s not just a lack of opportunities to bond face-to-face. One of the greatest challenges of working remotely is the lack of context.

Can remote employees feel isolated?

This can make your remote team members feel isolated in more ways than one. Remote employees are separated from the rest of the office, so it’s easy for them to feel out of the loop of normal office communication that happens organically. However, that’s not the only difference. They’re also experiencing other challenges ...

Is it hard to manage remote employees?

Managing remote employees has unique challenges. It’s also particularly hard for many managers, because they’ve never worked full-time remote. If you haven’t done it yourself before COVID, you may not realize the challenges your remote team members are facing.

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