How to use Samsung Remote Support Service for your Smartphone and Tablet?
- Download the "Smart Tutor" from GALAXY Apps (or Play store) and install on our Android device. Download link : click here
- Make a phone call to the SAMSUNG Contact center . (After agreeing "Terms and Conditions",the phone number of contact center will be displayed.)
- Enter the 6 digits connection code given by a tech expert.
- Once connected, a tech expert will diagnose your mobile.
- If you want to terminate "Smart Tutor", please tap " Disconnect " menu.
Full Answer
How do I remotely access my Samsung tablet?
- Lock Physical Buttons on the Samsung Tablets For remote access to Samsung devices, you can use MDM solution like SureMDM which basically gives you a centralized view to remotely perform activities. You can simply reboot, close an app, clear data off the device and even track the devices real-time.
How to remotely view Android tablet and Android phone screens?
How to remotely view Android tablet and Android phone screens 1 Get Splashtop On-Demand Support. ... 2 Download the SOS app on the device that you want to view or control. ... 3 Enter the code in your Splashtop Business app and start remote viewing the Android screen. ... 4 Using the Viewing Controls. ... 5 Disconnecting the Session. ...
How to connect to remote Android devices from PC?
Steps to connect to remote android devices. Follow these simple steps if you want to access your android from PC remotely: Step 1: Download and install USB Network Gate both on the local and remote computers. Step 2: Launch the app and connect an Android phone to the computer.
Is there a way to remote control a Samsung device?
You can easily remote control any Samsung mobile device (android) as well as even remote screen viewing (in real time) of iOS devices (iPhone and iPad). No other solution in the market today can real-time stream iOS screen over 3G/4G across Internet.... only Splashtop On-Demand solution.
How do I remotely access my Samsung tablet?
0:342:16Remote Control Android Phones and Tablets from a PC - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe phone click on apps. And type as if they were holding the device in their hands. The rep canMoreThe phone click on apps. And type as if they were holding the device in their hands. The rep can also chat with the end-user. View key system information and transfer files to and from the device.
Can you remotely control a tablet?
Well, if you have an Android phone (or another Android device), you can now get it to remote control your tablet and saves you the effort to walk to and forth the couch and the tablet. Tablet Remote is a free Android app that allows you to remote control your tablet from your phone.
Can I access my Samsung Galaxy remotely?
Find My Mobile allows you to locate, lock and/or wipe your device remotely, amongst other features. You will need to be signed into your Samsung account in order to use Find My Mobile. You can sign in on your web browser or set up an account on your device.
Can you remote access an Android tablet?
When you (or your customer) run the SOS app on the Android device it will display a session code that you will enter on your screen to remotely view that device. Users with devices running Android 8 or higher will be prompted to turn on accessibility in Android to allow remote access.
How do I control a device from another device?
Tip: If you're wanting to control your Android phone remotely from another mobile device, just install the TeamViewer for Remote Control app. As with the desktop app, you'll need to enter the device ID of your target phone, then click “Connect”.
Can you use TeamViewer on a tablet?
Our TeamViewer mobile apps make it easy to enable remote connectivity for your Android devices, so you can access and support them from anywhere. Get remote support for your Android or iOS mobile device from any desktop computer, smartphone, or tablet with TeamViewer installed.
How can I control my Android remotely?
Use your phone as the remote for your Android TVOn your Android phone, open the Google TV app .Near the bottom right, tap Remote .At the top, tap Scanning for devices.Choose your device.To complete pairing, follow the instructions on your phone and TV.After pairing, you can use your phone or your remote.
How can I control my Android from another Android?
Tap OPEN in the Google Play Store, or tap the RemoDroid app icon. Tap ALLOW REMOTE CONTROL on the second Android. This will place the second Android in "discoverable" mode, meaning that you'll be able to connect to it with the primary Android. Tap CONNECT TO PARTNER on the rooted Android.
What is DeX on a Samsung?
Samsung DeX is an extension of Android N's Multi-Window mode. Additional code development has also been included by Samsung that adds extras features and integrates it with Samsung hardware, such as the Iris scanner.
Can I remotely control an Android with TeamViewer?
The TeamViewer Host app allows you to remotely control unattended Android devices. A connection is therefore possible even when the device is not being actively used.
How do I use TeamViewer on my Samsung tablet?
In TeamViewer, make note of Your ID.Open TeamViewer on your Android device, then enter your Partner ID from your computer, and select Remote Control.Enter your password, then select OK.Select Continue.
How can I control my Android remotely?
Use your phone as the remote for your Android TVOn your Android phone, open the Google TV app .Near the bottom right, tap Remote .At the top, tap Scanning for devices.Choose your device.To complete pairing, follow the instructions on your phone and TV.After pairing, you can use your phone or your remote.
How can I control my Android from another Android?
Tap OPEN in the Google Play Store, or tap the RemoDroid app icon. Tap ALLOW REMOTE CONTROL on the second Android. This will place the second Android in "discoverable" mode, meaning that you'll be able to connect to it with the primary Android. Tap CONNECT TO PARTNER on the rooted Android.
How can I remotely control another Android phone from my Android phone?
Text GuideTo begin, install TeamViewer QuickSupport app on the remote Android phone.After installation, you'll get the device ID on the start screen of the app. ... Now, install TeamViewer on your own Android phone, launch it and enter the partner ID. ... Now, you can control your Android from the host device.
How do I control someone else's Android phone?
0:101:04How to Control Android of someone else from your Smartphone - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn. One phone tap on share button and on the other phone tap on access you need to enter this accessMoreOn. One phone tap on share button and on the other phone tap on access you need to enter this access. Code.
How to open SOS on Android?
Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the nine-digit code displayed in the SOS app on your customer’s Android device. When you click the arrow, the session will begin.
What is SOS remote support?
SOS is a great value and costs much less than other attended support tools. It is based on proven Splashtop remote access technology, used by more than 20 million users worldwide. The mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support.
What is splashtop SOS?
SOS is remote access/support software for IT, help desk, and support professionals to provide quick, attended support on Android, Windows, and Mac. With SOS, you can:
Which Android devices have the LG Add-On app?
LG Android devices – will be prompted to install the LG Add-On app from the Google Play Store for remote control of these devices. Lenovo Android devices including TAB2 X30, TAB3-730, TAB3-850, TAB3 A8-50, Yoga TAB3 8, Yoga TAB3 10, Yoga TAB3 Pro, Yoga TAB3 Plus, Yoga Book, and Tablet A12 – will be prompted to also install ...
What is Smart Tutor app?
Smart Tutor is an easy, quick and safe means of consulting for Android ™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
What does it mean when a tech expert is not connected?
A : If there is no connection with a tech expert, it's not sharing your information and data. And once be connected with a tech expert, you can see "smart tutor active" red character on the right of bottom of mobile.
Can a tech expert see my phone?
A : A tech expert can see all menu and data in the mobile in order to diagnose. But if you don't want to share some information, you can choose "No" option. When a tech expert is trying to access personal information and menu, some pop-up will be displayed and it will ask your permission.
Does Wi-Fi charge for 4G?
A : It depends on the method of data network connection. Once using Wi-Fi, there is no charge. But if using 3G (or 4G) data connection, local operator will charge some fee according to your network data fee. Before the connection, ensure to check Wi-Fi availability for free support.
How to connect to a remote PC?
How to connect to remote PC. Step 1. Select Source on Smart Hub menu, and then choose Remote Access. Step 2. Select Remote PC in Remote Access menu panel. Step 3. Enter your computer’s IP address and user ID and password of you PC. Note: This feature is only available on 2019 and newer TV models.
How to activate remote desktop?
You need to make sure that the Remote Desktop setting on your PC is activated. Navigate System menu in your PC control panel, and select the Remote Desktop, then switch to activate Remote Desktop Activation. If MAC PC connection using VNC is too slow, app installation and additional setting to lower resolution needed.
How does Remote Access work?
It is the Remote PC that you can remotely control your PC through an IP network, Screen Sharing that mirrors a PC or smartphone connected to the same Wi-Fi network, and the Office 365 function that can be accessed directly using the TV web browser.
How to access my PC from my TV?
First of all, you need to know your PC's correct IP address, username, and password in order to use the remote PC features. Make sure your keyboard and mouse are connected to the TV, and follow the guide on how to access to your PC on the TV. Step 1. Select Source on Smart Hub menu, and then choose Remote Access.
How to share screen on TV?
To share your PC's screen on your TV, or vice versa, use the on-screen instructions to adjust your setting and connect the TV to a computer using Wi-fi. Step 1. On your PC, select Management Center or Device in the notification area of the taskbar. Step 2.
When to use remote access?
Use Remote Access when you work and learn at home. As days go by, the functions that can be performed on TV are becoming increasingly developed. The TV itself also supports many features, and if your personal computer is available as it is on the TV, the possibilities of what you can do will be more extensive.
Is there a resolution limit for Office 365?
There is no resolution limit, since the PC screen is captured in real time, and re-encoded the TV supports. You can access MS Office 365 web pages through the Remote Access feature to edit Word, Excel, and PowerPoint. This feature is based on Cloud Service by web browser on TV. Therefore, there is no OS limit.
What is TeamViewer app?
TeamViewer is an exceptional remote access android app. Its reliability and ease of use make it a favorite among techies for remote accessing Android phones. TeamViewer lets users transmit files between desktop and Android mobile devices. You can also remotely access a machine from your smartphone.
How to access Android phone from PC?
Steps to steps access Android from PC remotely: 1. Download and install USB Network Gate both on the local and remote computers. 2. Launch the app and connect an Android phone to the computer. In the app's interface (the "Local USB devices" tab), click "Share" to provide remote access to Android phone. 3.
What is Flexihub?
FlexiHub enables USB peripheral sharing with a remote android device. Just like a computer-to-computer setup, you can share a USB device connected to your mobile device with a desktop computer. Please note: FlexiHub is a server-only solution.
What is a scrcpy?
Scrcpy Displays And Controls Your Android Device. For those who needed complete control of their Android from a PC, the last two options might have you thinking there isn’t a solution for you. However, Scrcpy is an app that’ll be just what you’re looking for (as long as you own a Samsung device).
Why are people drawn to Android?
Lots of people are drawn to Android devices because of their huge affordability and because they allow easy customization. Others simply cannot do without its multi-tasking ability as well as its seamless integration with Google's services. Finding Android apps that allow users to remotely access android is tough.
What is 2x client?
2X Client RDP is compatible with versions of Windows 8 and older, and offers one of the most enjoyable keyboard interaction experiences on our list. Features include: 1 Unlimited connections 2 SSL security 3 Full-screen mode 4 Easy-scrolling 5 Sound-integration Zoom support 6 Two and three-finger gesture control
Can you scroll your mouse on a dual monitor?
Just like how dual-monitors function, you can scroll your mouse pointer to one side of a desktop monitor, and it’ll transition to an Android screen next to the computer. Super handy function when you want to browse the web or quickly close apps.
What is remote control on Android?
The Remote Control app from TeamViewer is one of the best ways to manage an Android device from afar. It’s a small part of a much larger ecosystem, and you can sign up for a paid plan if you need extra features. As it stands, the Remote Control app for Android offers intuitive gesture commands, two-way file sharing, and screen sharing across phones, computers, and tablets.
What is the last remote control app?
Our last remote control Android app is ApowerMirror from the team over at ApowerSoft. It’s one of the most comprehensive apps around, with options to mirror from Androids, iPhones, tablets, and PCs. You may have to spend some money on the more premium features, but the mirroring time itself is unlimited.
How much data can AirDroid use?
See also: Most useful apps for Android. The biggest limitation with AirDroid is that you can only use up to 200MB of data outside of your home Wi-Fi network without splurging for a premium plan. download on Google Play. AirDroid.
What is InkWire Plus Assist?
InkWire plus Assist comes to us from the folks who created Vysor, which we named as one of our favorite apps to control an Android from a computer. This app allows you to tap into many of the same functions, controlling one Android phone with another. You can set yourself up as either the host or the assistant and then use your fingertips to guide your friend or family member through their Android-related issues.
What is the difference between AirDroid and AirMirror?
The full-fledged AirDroid app gives you better control over file sharing and notifications, while AirMirror gives you one-way audio and camera access. It’s a great pick if you want to turn a phone into a security device. See also: Most useful apps for Android.
Where is Ryan Haines?
By Ryan Haines. Writer. Ryan Haines. Ryan started writing for Android Authority when he finished college in 2019, and he currently resides in Pennsylvania.
Is RemoDroid free?
RemoDroid. Price: Free. RemoDroid is another great option if you need to control an Android device remotely, though the app is still in beta development. That means it may be buggy, and some features may not work quite right. However, it is plenty powerful enough and also offers options to connect to a PC.
Get Splashtop SOS
Download The SOS App on The Device That You Want to View Or Control
- Have your end-user go to the SOS app download link (as displayed in your Splashtop app) from their Android device to download, run, and install the SOS App. When you (or your customer) run the SOS app on the Android device it will display a session code that you will enter on your screen to remotely view that device. Users with devices running Andr...
Using The Viewing Controls
- Click the arrow at the top of the mirrored device screen window to access the controls. The buttons are: 1. Disconnect 2. Back (device control) 3. Home (device control) 4. Menu (device control) 5. FPS streaming quality 6. Scaled/Original size toggle 7. Full Screen 8. File transfer You can also take print screens of the Android screen using the standard print screen key combinati…
Disconnecting The Session
- When the session is complete, you can close the viewer window on your computer. The session can be closed on the device you are viewing by clicking the X disconnect button.