Remote-access Guide

remote access solutions for business

by Jane Abbott Published 3 years ago Updated 2 years ago
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Remote Access Solution #1: Virtual Private Networks (VPN) VPNs provide secure access to company data while allowing employees to share files. The only thing remote employees would need to access the resources, intranet sites, and/or databases on a VPN is a secure internet connection.

The most common remote access solutions are software programs with built-in access and communication capabilities for tech admins and remote users. These tools allow admins to access employee workstations remotely and allow users to reach in-office resources from remote devices.

Full Answer

What programs allow remote access?

The best remote desktop software right now

  1. RemotePC. RemotePC is a hugely-popular remote computer access application that’s suitable for both home and—in particular—for business users.
  2. Zoho Assist. Cloud-based Zoho Assist is one of our favorite remote access tools because it enables you to access almost any device.
  3. Splashtop. ...
  4. Parallels Access. ...
  5. LogMeIn Pro. ...
  6. Connectwise Control. ...
  7. TeamViewer. ...

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How to setup remote access?

Once installed, you can now connect to remote endpoints by following the steps below:

  • The software needs to be downloaded on both the local and remote computers.
  • Open the software on both the local and remote computers.
  • Write down the ITarian ID number and password of the remote computer.
  • Click “Start Connection.”
  • Enter the ID number and password of the remote computer.
  • Click “Connect.”

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What is the best remote access for PC?

What is the Best Remote Desktop Software?

  1. GoToMyPC. GoToMyPC is the best remote desktop software on this list. ...
  2. AnyDesk. AnyDesk is one of the most popular remote desktop software platforms, used by over 100 million users globally.
  3. LogMeIn. ...
  4. Parallels. ...
  5. Splashtop Business Access. ...
  6. Zoho Assist. ...
  7. ConnectWise Control. ...
  8. RemotePC. ...
  9. TeamViewer. ...
  10. Remote Utilities for Windows. ...

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How to properly secure remote access?

  • Windows or Mac login when connecting remotely
  • Request permission to connect to the user’s computer
  • Automatically blank the remote screen when connected
  • Automatically lock remote computer when disconnected
  • Lock the remote computer’s keyboard and mouse while in session
  • Lock the streamer settings using Splashtop admin credentials

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Which software is best for remote access?

Best Remote Desktop Software of 2022Best Overall: ISL Online.Best for One User or Small Teams: LogMeIn.Best for Large Companies: RemotePC.Best Free Software: Chrome Remote Desktop.Best Value: Zoho Assist.Best for Mobile Access: Parallels Access.Best for Team Collaboration: TeamViewer.

What is remote access in business?

Secure remote access allows employees and IT personnel to safely connect to and manage another user's desktop from a different location. With more people than ever now working from home, secure remote access has become an important IT tool for many organizations.

How much does IT cost for remote access?

For remote access software, your pricing model will typically be a “per user per month” scenario. On average, you should expect to pay around $5 per user per month.

What are some protocols that can be used for remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

What is remote access software?

Remote access software enables a technician to get access to a computer remotely, meaning without having to be near it. The computer has to be reachable through a network connection or across the internet.

What is the greatest benefit of remote access to an organization?

Flexibility. By allowing your staff to perform tasks outside the office using remote access, you can facilitate more flexible work arrangements and help employees create a better work/life balance.

Is Microsoft RDP free?

Microsoft Remote Desktop With the platform—which Microsoft provides for free—you can remotely access Windows PCs from other Windows computers, mobile, devices, and Macs.

What is the best way to remotely access a computer?

How to use Remote DesktopSet up the PC you want to connect to so it allows remote connections: Make sure you have Windows 11 Pro. ... Use Remote Desktop to connect to the PC you set up: On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection.

How can I remotely access another computer?

Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.

Who is more secure protocol for remote login?

While Remote Desktop is more secure than remote administration tools such as VNC that do not encrypt the entire session, any time Administrator access to a system is granted remotely there are risks. The following tips will help to secure Remote Desktop access to both desktops and servers that you support.

What is a remote login protocol?

The rlogin user command and the rlogind daemon provide the remote login protocol, allowing users to log in to a remote host and use their terminals as if they were directly connected to the remote host.

What is AWS RDP?

This Quick Start deploys Remote Desktop Gateway (RD Gateway) on the AWS Cloud. RD Gateway uses the Remote Desktop Protocol (RDP) over HTTPS to establish a secure, encrypted connection between remote users and EC2 instances running Microsoft Windows, without needing to configure a virtual private network (VPN).

What is remote access and its advantages?

Remote access technology gives users the ability to access a computer, device or network from a remote location. Remote access is now commonly used for corporate networks that give their employees the ability to remote access a computer and perform their tasks even without being physically present in the office.

How is remote access critical for a company?

Remote access will allow your employees to safely work from any platform, device, or network whether at their home office, at an internet cafe, or abroad. They can access, edit, and share important files with colleagues, which makes collaboration easy and helps to streamline work for all employees concerned.

What is remote access?

Remote access programs use secure encryption to protect in-transit data and authentication to ensure only the right users have access to specific devices. These remote access solutions are typically user-friendly and don’t require as much admin setup as other options.

Why is remote access important?

It’s important to use remote access software with secure over-the-internet connections, typically with an internet proxy server or HTTP tunnel.

What is Dameware remote support?

Dameware has a solution for any small businesses seeking a better remote access tool. Dameware provides secure, easy remote-control sessions without requiring the use of a virtual private network. The remote software establishes over-the-internet connections both inside and outside company firewalls, without the need for third-party hosting. This means technicians can reach end users around the globe with ease.

What is VPN for workstation?

VPNs can be useful for workstation access for employees, but don’t provide the control most admins need for remote troubleshooting. A VPN allows an endpoint to access an office network through a secure, encrypted tunnel. It requires firewall configuration and the use of client software.

Why is remote support important for small businesses?

Supporting remote users and workstations is one of the most common and critical tasks IT performs daily, and it’s important for small business remote support software to allow for fast and easy resolution.

What is remote support software?

Remote support software can allow for secure over-the-internet connections without the use of insecure VPNs.

Do employees need to work remotely?

Many employees and admins may need to work remotely, whether daily or intermittently. Further, even small businesses may have satellite or branch locations for employees. However, these employees still need to access local company resources, including servers, applications, files, and data storage. Clients or consultants may need ...

What is remote desktop software?

Remote desktop software lets IT professionals access hardware, like laptops and desktop computers, to perform key tasks. This can include anything from troubleshooting problems to performing routine maintenance and security checks.

What is remote access?

Remote Access Solution #1: Virtual Private Networks (VPN) VPNs provide secure access to company data while allowing employees to share files. The only thing remote employees would need to access the resources, intranet sites, and/or databases on a VPN is a secure internet connection.

What is IT1 services?

IT1 Services provides comprehensive IT services and turnkey solutions to small businesses throughout the Denver metro area. As the go-to source for small businesses’ technology needs, IT1 Services creates and manages an array of technology and remote work solutions to help Denver businesses achieve their goals and next-level success.

Why is cloud computing important?

Providing flexibility and connectivity, cloud computing is another way employees can remotely access the information they need while continuing to collaborate with each other. From emailing and file sharing to deploying security updates and scaling operations, cloud computing can offer an ideal solution for supporting a telecom muting work environment, saving small businesses time and money.

Is telecommuting a norm?

Telecommuting has become a new norm for so many small businesses across Denver and the U.S. From dealing with the pandemic to reducing overhead costs, remote work has empowered small businesses to shift gears and stay agile in today’s ever-changing world. Whether it’s time to launch or improve the telecommuting processes ...

Remote access software (easy to set up)

These are programs designed to be used for access to a single PC remotely. They can usually be set up and configured by the end user, but the centralized control can be limited.

Virtual Private Networks (harder to set up)

These give you access in the form of making the computer you are using a part of the corporate network. They will allow you to map drives just as if your computer was in the office.

Enterprise remote desktop (more difficult to set up, easy to use)

These are enterprise-level remote access solutions that should scale well whether your business has 3 users or 25,000. The enterprise-level tools allow you to administer and control every facet of what users can access on the network.

Why is remote access important?

The very nature of remote access serves to create a way of interacting with other devices as if you were physically in the same place. This means multiple users can work from the same workstation despite being on opposite sides of the globe.

What is remote desktop software?

From a business continuity perspective, remote desktop software means you can leverage a bring-your-own-device (BYOD) policy without creating security risks for your business systems. If one of your employees loses their computer or has it stolen, remote access software gives you the power to wipe that device of all sensitive data and applications. That employee can also then use the same platform to access all of the necessary tools to keep working from a different device with minimal disruption to their productivity.

What does it mean to have a remote desktop?

Additionally, adopting remote desktop software means you’re dependent on a third-party vendor’s security protocols to protect your systems. If they have a vulnerability, you have a vulnerability. Most vendors understand this risk, though, and include their security measures in their list of features.

What are the disadvantages of remote access?

Ultimately, the biggest disadvantage of remote access software is that it takes some preparation to be useful. The software application usually needs to be installed and configured on the host device before it can support remote access .

What is GoToMyPC?

GoToMyPC has a straightforward interface and relatively basic features, so it’s easy to get set up quickly . Among its biggest benefits is the real-time diagnostics feature, which provides details about your session and recommendations to fix any issues that may affect your connection.

Is remote desktop software easy to scale up?

Remote desktop software is easy to scale up or down as the size of your team fluctuates, especially if you work with freelancers or other gig economy workers. Plus, when you have a way of managing devices remotely, you dramatically reduce the need to maintain any physical office space at all. This means you can save on operating costs and stay agile as your business needs change.

Is remote desktop software compatible with all devices?

Plus, not all vendors are compatible with all types of devices, so you may have limited options depending on your needs.

Why do businesses use remote access?

The simplest scenario is to support remote or traveling workers. With the software, remote workers can access their office desktop device , transfer files between devices and collaborate with co-workers . Features like wake-on-LAN, session recording and remote printing can be especially useful for remote workers.

Can remote workers access their work computers?

Instead of taking the time to come to the office and record information on their devices, remote workers can access their work computers from wherever they are. Educators may need remote access software for similar reasons, and it can be a valuable part of teaching remotely and collaborating with students.

Can a team use remote access?

Any team can benefit from remote access software, but some teams heavily rely on it. For example, tech support and IT departments need remote access software to connect to other users' devices. Without it, they would not be able to provide remote tech support to their teams and customers.

Is remote access important?

Depending on how you plan to use your remote PC access software, whether as an IT support or remote work solution, some features are more important than others. In general, though, these remote access tools and features are highly desirable in any remote control software:

Can you access a device remotely?

Some applications only let you access devices that are already turned on, while others remotely "wake up" and connect to inactive devices. When you successfully access a remote device, you have the ability to deploy customer support, transfer files and chat between devices.

Who is Skye Schooley?

Skye Schooley is a staff writer at business.com and Business News Daily, where she has written more than 200 articles on B2B-focused topics including human resources operations, management leadership, and business technology. In addition to researching and analyzing products that help business owners launch and grow their business, Skye writes on topics aimed at building better professional culture, like protecting employee privacy, managing human capital, improving communication, and fostering workplace diversity and culture.

What is remote desktop?

The most popular remote desktop software out there is RDP (Remote Desktop Protocol), Microsoft’s free proprietary protocol that allows one user (i.e host machine) to fully control a remote computer through a network connection. Though RDP is Microsoft’s in-house developed technology, there are many other remote desktop programs ...

What is a business VPN?

Pre-COVID-19, a business VPN worked well for employees or users who telecommuted and occasionally needed to grab a file from the server or wanted secure access while browsing on public networks. Now with a large majority of employees working remotely, more users are connecting to the VPN and this could create some issues for the network itself.

What happens if you hack a remote desktop?

Unfortunately, there are higher security risks associated with remote desktop software; if the connection is hijacked, a hacker can steal or delete important data or files on the computer, install spyware, and so much more.

What is remote access?

Depending on your needs, a remote access solution can allow employees or members of your organizations to securely access resources located in your private network or remotely connect to another physical computer.

What is the best remote desktop software?

RemotePC is the best remote desktop software right now. RemotePC is another stellar product from the team at iDrive (we also recommend its excellent cloud storage solution). RemotePC uses top-notch cloud tech to deliver class-leading remote access. Web, desktop, and mobile apps provide the access.

What is remote desktop manager?

Remote Desktop Manager is a powerful remote computer access program offering scalable solutions for large businesses. It’s compatible with both Android and iOS devices and comes with a selection of impressive security features.

What is Zoho Assist?

Cloud-based Zoho Assist is one of our favorite remote access tools because it enables you to access almost any device. It provides specialized remote support and unattended access plans designed to streamline workflow processes.

How much does Connectwise Control cost?

ConnectWise Control provides highly specialized remote access solutions targeted at specific users. Its three Support plans start at $19 per month, come with some remote access features, and include powerful tools to help IT staff and support technicians solve problems remotely. The Access plan starts at $30 per month for 25 devices and is aimed at those who want to connect with numerous remote devices.

How much does splashtop cost?

Splashtop comes in a number of specialized forms. Prices for Splashtop Business Access start from $60 per year and enable remote access to a specified number of computers.

How much does TeamViewer cost?

These start at $49 per month for a single license.

How long does it take to set up a remote access?

Using remote access software is simple. They generally take no more than a few minutes to set up, and you will usually have to install the software on the computer or other device you want to access the remote computer with.

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