What is the policy for remote access?
All remote access is subject to our Remote Access Policies. Under the direction of the Information Security Office we are requiring Multi Factor Authentication (A.K.A Two-Factor Authentication) for all remote access solutions (Remote Desktop, VPN, Outlook Webaccess , Outlook Phone App and Office 365).
What is remote access to campus resources?
Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network.
How do I submit an access request to UCS?
Submit your request here. You may also print, complete, and fax the form to 443-843-8916 or email to accessrequest@uchs.org
What do I do if remote access is not working?
Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup.
CRISP Health Information Exchange
University of Maryland, Upper Chesapeake Health supports the state wide health information exchange known as CRISP. We encourage our community providers to explore and register with the CRISP system to get information on their patients from Upper Chesapeake as well as organizations across the state, Delaware, Virginia and DC.
Access to Upper Chesapeake Information Systems
Upper Chesapeake understands that patients entrust us with the security and privacy of their data. Access to our systems is highly regulated, secured and audited.
What is remote access on campus?
Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup.
What is DOM desktop?
This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.
What is SOM VPN?
VPN. The SOM VPN (virtual private network) is used to remotely connect to internal resources from Department of Medicine supported devices. To use this system please submit an incident ticket including a description of what services you require and the host name of the supported device.
What is a VPN?
VPN stands for Virtual Private Network. It is a way to create a "virtual" tunnel that will securely connect a computer/laptop that is not physically connected to the SOM network (as in plugged into a wall jack or connected wirelessly).
Why do I need to use VPN software?
File and database servers on the SOM network sit behind a firewall. In order to reach those files or databases when not connected to the SOM network by a wired or wireless connection, you need to establish a VPN connection.
I'm not an employee of the SOM but I need to access a SOM application or file server, can I still get the VPN software?
If you have an affiliated relationship with the SOM, you can receive the VPN software. Contact the department administrator or grant administrator of the department of your affiliation. He or she will need to sponsor your request by contacting the SOM Helpdesk. A photo copy of your driver's license must be included with the request.
I want to read and write files to a server or my computer on the SOM domain. How can I do that with the VPN?
To access files on a server, you first need permission to access that folder on the desired server. To access files on your office/lab computer, you must give yourself permission to the folder (s) containing those files. Once permissions are correctly set, map a drive on the remote computer to the desired folder.
The instructions say to enter my SOM credentials as the VPN logon ID and password. I never log on to the SOM network. What do I use?
If you don’t have a SOM account, we can create a VPN account for you. Contact the SOM Helpdesk to obtain your VPN logon ID and password.
What if I need to access several different networks securely?
The Cisco VPN client can provide access to different domains and networks. Contact your local Help Desk for help in adding and configuring such access. VPN clients from different vendors often interfere with each other. We do not recommend installing the Cisco VPN client if other VPN software is present on your computer.
Is this the same thing as UMMS' MyRemote?
Both SOM and UMMS offer VPNs. SOM uses the Cisco AnyConnect platform, whereas UMMS uses the Citrix MyRemote platform. There is some overlap as to which campus resources you can access with each VPN, but you may need to use one or the other depending on which resources you are tyring to access.
Can I add shared mailboxes I own to OWA?
Yes! Follow the procedure below to add a shared mailbox to OWA. Note: By default, any email sent from a shared mailbox will be stored in the user's mailbox who sent the email. If your organization requires sent email to be available in the shared mailbox, you'll have to open the mailbox separately and send directly from it.
I need to open a mailbox separately
1.) Open the mailbox by clicking your picture in Office 365 ( Note: You can upload a professional picture in the Office 365 settings). Click "Open another Mailbox"
