remote access using webex

Full Answer

How do I access a remote computer in Webex?

The Webex Remote Access - Available icon appears on the remote computer's taskbar. The computer icon represents the remote computer, and appears in the group you selected. This indicates that the computer is available for remote access. You can connect to and work on multiple remote computers at the same time.

What can you do with WebEx support?

Support up to 5 customers at a time, work across platforms and jump firewalls in an instant. Collect system information with one click. Cut and paste from the chat library. Drag and drop installers into remote devices. Reboot without interrupting your session. Discover more of the Webex platform.

How does the remote access agent log the remote computer in?

The Remote Access Agent logs the remote computer in to the Remote Access network. The Webex Remote Access - Available icon appears on the remote computer's taskbar. The computer icon represents the remote computer, and appears in the group you selected. This indicates that the computer is available for remote access.

How do I set up a remote access computer?

On your Remote Access Computers page, locate the group in which you want to set up the computer. In the Actions column, select the Envelope icon for the group. In the To box, type an email address that the customer can access on the remote computer, and then select Send.

See more

Can I use Webex for remote access?

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network. If you log the computer out from the network, log it in again to access the computer remotely.

How do I give access to someone in Webex?

Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.

Is Webex remote free?

Start Webex for Free.

Can external users use Webex?

By default, your Webex for Government organization blocks all external communication from other organizations. But you can invite users from other organizations, including users from commercial organizations, as guests to spaces and meetings if you allow their domains for external communication.

How do I install Webex remote access agent?

On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.

How do I make someone an alternate host in Webex?

During your meeting or webinar, you can assign the cohost role to one or more meeting attendees—even to guests. Open the Participants panel and locate the attendee that you want to make a cohost. Right-click the attendee's name and then select Change Role > Make Cohost.

Which is better Webex or zoom?

Both Webex and Zoom offer feature-rich, stable video conferencing solutions. Overall, though, Zoom is the better platform in terms of total features and user-friendliness. Zoom's simplicity makes it a favorite across all types of video conference users.

What is the difference between Webex free and paid?

This allows you to talk to others over the internet without the use of a phone. Webex Meetings uses VoIP to let you call into a meeting using your computer. With a paid plan, you are also able to dial into a meeting using your phone.

How long can you use Webex for free?

With a 30-day free trial of Webex Teams. Unlimited HD video meetings with up to 200 participants, Personal Meeting Room, file sharing, screen sharing, secure team messaging, white boarding and more.

Can Webex Connect to Microsoft Teams?

You can join Microsoft Teams meetings from your Webex device with Cisco Webex Video Integration for Microsoft Teams or WebRTC.

How does Webex integrate with Microsoft Teams?

If you have a FedRAMP-authorized Webex site, see Enable the FedRAMP-Authorized Webex Meetings app for Microsoft 365 to set up the integration. Go to the Microsoft Teams admin center and select Settings > Services & add-ins, and then select Microsoft Teams.

Can you run Webex and teams at the same time?

Boost productivity by bringing the power of Webex Meetings into Microsoft Teams. If you use Microsoft Teams to chat with your colleagues, you will now be able to schedule, start or join your Webex Meetings from without having to sign out of Microsoft Teams.

Do you have to pay for Webex?

It will always be free, and you never have to worry about any surprise charges. When you're ready to upgrade to a paid Webex plan, then you can enter a credit card.

Can I use Webex teams for free?

Use a free Webex account for unlimited messaging and calling with other Webex users. Host secure, virtual meetings that last up to 50 minutes, with up to 100 attendees in your Personal Room. Download the free version of Webex App to access more features.

Does Webex kick you off after 50 minutes?

If you exceed the duration of your meeting, nothing will happen. The meeting will stay active until the host ends the meeting.

How do I allow participants to join Webex without a host?

Log in to the Cisco Webex Meetings Site Administration....In the left panel, under Services select Meeting.Click on the site name you want to edit. ... Under Common Settings, select Security.In the Security Options section, check the box for Allow attendees or panelists to join before host (Meetings, Training, and Events).

How does WebEx Remote Access work?

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network. If you log the computer out from the network, log it in again to access the computer remotely. 1.

How to log out of WebEx?

1. To log a remote computer in, on the taskbar of the remote computer, right-click the Webex Remote Access - Offline icon then select Log In. The Webex Remote Access icon shows as lit up and available. 2. To log out from the Remote Access network, do the following:

How to remotely access a computer?

2. Go to your Remote Access Computers page, and select Connect to connect to the computer you want to access remotely. 3. If applications have been selected for remote access, select Connect for the application that you want to access first.

How to access multiple applications on a remote computer?

Then select Next. To select multiple applications at the same time, hold down the Ctrl key while selecting each application.

How to install remote access agent?

To install the Remote Access Agent, send an email message containing a link that a customer at the remote location can select to install the agent. The customer must be able to access the email on the remote computer.

How to send email to a remote computer?

1. On your Remote Access Computers page, locate the group in which you want to set up the computer. 2. In the Actions column, select the Envelope icon for the group. 3. In the To box, type an email address that the customer can access on the remote computer, and then select Send.

What is WebEx Remote Access?

Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.

How to set up remote access?

1. Log in to your Remote Access website using your username and password. 2. On the left navigation bar, under Provide Support, select Remote Access. If you do not see a Remote Access link on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access ...

Can you create a network without a web browser?

You can create the network without the complex installation costs and high investment in hardware, software, and technical staff. Using Remote Access, you can: Work on multiple remote computers from anywhere in the world with just a web browser.

Provide remote support around the clock, and the globe

Growing your business means being there when your customers need you. Build your business with outstanding service that’s accessible from anywhere.

A powerful toolbox for an all-star team

Give reps the tools they need to really shine. Support up to 5 customers at a time, work across platforms and jump firewalls in an instant.

Tips for working remotely

Find the right place to work: It helps to have a dedicated spot to work. Have a spare room? Perfect. If not, anywhere with a table or desk will do. Even simple things like using the same side of the table each day help you get in "work mode."

Webex for free

Webex is offering you the most secure collaboration platform in the world to help everyone stay safe and connected in these challenging times.