Remote-access Guide

remote access utilities

by Mariane Cruickshank Published 2 years ago Updated 1 year ago
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What is Remote Utilities host used for?

In addition to this incredible routing choice, Remote Utilities self-hosted server allows you to sync address books among multiple technicians, use an additional authentication method and centrally manage the license keys.

Is Remote Utilities safe?

Data transfer encryption One of the most important security features of the Remote Utilities remote desktop software is its ability to encrypt all communications between the Viewer and the Host .

What are the remote access methods?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

What is Remote Utilities LLC?

Remote Utilities is a software firm specializes in developing remote access software for system administrators and helpdesk companies.

Is Remote Utilities viewer free?

Our free license allows you to add up to 10 remote computers in your Viewer address book . You can use the free license in a business and personal setting. Only one free license key is allowed per individual, company or organization.

Which remote desktop software is the best?

Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...

What are the three main types of remote connections?

Remote Access Control MethodsDirect (Physical) Line. The first direct remote access control that can be implemented is a direct line from a computer to the company's LAN. ... Virtual Private Network. Another method which is more common is establishing a VPN. ... Deploying Microsoft RDS.

How many types of remote access are there?

Types of remote access: virtual private network. SaaS remote desktop tools. common remote service ports.

What are two types of remote access servers?

Remote Access Methods1- Remote Access Server: It's one server in organization network that it is the destination of all remote access connections.2- Remote Access Client: All computers that remote connect to network, called remote access client or remote computer.More items...•

How do I remove Remote Utilities host?

To completely uninstall Host from your PC: Open Windows Settings, select Apps➝Apps and Features, and find Remote Utilities - Host in the list. Click the vertical ellipsis icon ( ⋮ ) and select Uninstall.

How do I use remote utility viewer?

On the local computerDownload and install Viewer.Open Viewer and click Add Connection.Enter a desired connection name and the Host Internet-ID code. ... Enter the Host access password and click OK.A remote session will start in the Full Control connection mode.More items...

What is the program name for the remote desktop utility?

One is the old, familiar Terminal Server-based Remote Desktop Connection (RDC), also known as MSTSC for its executable name mstsc.exe. Another is the newer Remote Desktop, a Universal Windows Platform app that Microsoft calls URDC, with package name Microsoft.

What is remote network access?

Remote access is the act of connecting to IT services, applications, or data from a location other than headquarters. This connection allows users to access a network or computer remotely via the internet.

What is remote access security?

Secure remote access refers to any security policy, solution, strategy or process that exists to prevent unauthorized access to your network, its resources, or any confidential or sensitive data. Essentially, secure remote access is a mix of security strategies and not necessarily one specific technology like a VPN.

Remote support with ease

Remote Utilities offers users the necessary tools required to accelerate their IT companies’ growth and development. With our software, you can set up easier access to business support and growth data. Even more impressive is the ability of the software to help you establish easy management and control of the components of the network.

Highest configurability and customization

In addition, you can use the MSI configurator to customize particular settings you would like your remote Host to have after it has been installed. You need this feature in your IT company, especially when you want to deploy a Host in a domain across multiple computers, for example the Active Directory network.

Sharing access to the same workstation or server

Finally, the many-to-one scenario also applies to the IT industry. Remote Utilities provides users the unique opportunity to access central information from their remote terminals.

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

What is ShowMyPC?

Always displays a banner ad. ShowMyPC is a portable and free remote access program that's similar to some of these other programs but uses a password to make a connection instead of an IP address.

How to connect to remote desk on another computer?

On another computer, run AnyDesk and then enter the host's Remote Desk ID or alias in the Remote Desk section of the program. Press Connect, and wait for the host to press Accept .

What is the other program in a host?

The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.

How to open file transfer in remote mode?

During a remote connection, you can send the Ctrl+Alt+Del shortcut, choose which display to view, switch to full screen mode, and open the file transfer or chat utility. If you want more control you can open the settings to enable continuous access, a custom password, a proxy, etc.

Can I use Remote Utilities on Windows 10?

Unfortunately, configuring Remote Utilities can be confusing on the host computer since there are lots of different options. Remote Utilities can be installed on Windows 10, 8, 7, Vista, and XP, as well as Windows Server 2016, 2012, 2008, and 2003.

Full Control and View

Connect to a remote desktop from anywhere over a secure connection using the Full Control and View mode. View the remote screen, move the remote mouse pointer and send keystrokes. Use the toolbar at the top of the remote control window to run other tasks.

File Transfer

Send and receive files to/from a remote desktop using the File Transfer mode with a classic two-pane file manager interface. You can open multiple remote computers in tabs. Drag and drop is also supported.

Two-factor Authentication

Enable two-step verification for ultimate protection. You can generate a time-based token and add it to Google Authenticator or a similar app. When you start a remote session Remote Utilities will ask you for a one-time password (OTP).

Active Directory Support

Easily integrate Remote Utilities into your AD environment. Add domain controllers, push-install Host across your AD network and create a schedule for importing AD computers into Remote Utilities address book.

MSI Configuration

Use the built-in MSI Configurator to create a custom Host installer for further deployment across your network. For spontaneous support, configure Agent module and customize it with your logo and welcome text.

Self-hosted Server

Enhance Remote Utilities capabilities with an on-premises server and build a 100% autonomous remote support solution to comply with strictest security requirements.

What our customers say

I have been on the hunt for a remote control solution that I could wrap my arms around and have it do all I want it to do and not have to break the bank or have to pay forever. I have found that solution here with Remote Utilities.

Connect from anywhere, everywhere

In establishing your connection, Remote Utilities remains consistent in the culture of offering you the convenience of options. You could set up a fast and direct connection between the Host and Viewer via the IP address or DNS name without the need for a relay server.

Unattended and attended access

You can have unrestricted 24/7/365 access to a computer with no one else at the remote end. With administrative privileges on the remote computer, you can install the Host, making unattended access possible.

Connection mode for every situation

The available connection modes offer you the liberty to set operations from the remote PC to your convenience.

Address book to keep you organized

When you have multiple remote computers spanning different cities and counties, it becomes necessary to organize and group them. The individual connection properties of these remote PCs in the address book make sorting them easy.

Strong security and 2-factor authentication

As you would expect, formidable security is the proper foundation to guard the cutting-edge features and benefits the Remote Utilities software offers. The software provides:

MSI Configurator for mass deployment

The whole idea of Remote Utilities is to make your remote operations as easy as possible. Given that, we wouldn't allow the deployment of our software or its accessories to become a tedious task. Thus, the Remote Utilities software offers the MSI configurator tool to enable the pre-configuration of Host and Agent modules for mass installation.

Self-hosted server

With this module, you can make Remote Utilities yours by choosing to route your Internet-ID connection via a self-controlled machine instead of our company routing servers.

What is remote access app?

Remote access apps let you either access your home or office computer from another location, or allow others to have access to some or all of your files, as if they were actually sitting in front of your PC instead of somewhere else entirely.

What is GoToMyPC?

GoToMyPC is a mature, easy-to-use remote access software with the best available balance between features and ease of use. Unless you need support for Linux or enterprise-level operating systems, this is the app you want.

On the remote computer

Download and install Host. When prompted, set the Host access password during installation.

Use Agent for spontaneous support

For spontaneous support, Agent can be used instead of Host. On the remote computer, have your partner do the following:

Installing Host

Download and run the Host installation package on the remote PC. In the installation wizard click Next:

Installing Viewer

Download and run the Viewer installation package on the local computer. In the installation wizard click Next.

Uninstalling Host

The registry key in step 3 above is where the Host stores its settings. If you want to re-install the Host and keep its settings, do not delete this registry key.

Uninstalling Viewer

The folder C:\Users\ username \AppData\Roaming\Remote Utilities Files\ contains important configuration files, including Viewer options and your address books, as well as your address books backups.

Removing Agent

Although Agent is a run-only module it still saves its settings on the computer at first run. To get rid of all Agent traces delete the following items:

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