Remote-access Guide

remote access via citrix

by Mr. Dell Yundt Published 2 years ago Updated 1 year ago
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Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.May 31, 2022

Full Answer

How to log into Citrix from home?

Users can log on by using any of the following Citrix Workspace apps:

  • Citrix Workspace app for Web
  • Citrix Workspace app for Windows
  • Citrix Workspace app for Mac
  • Citrix Workspace app for iOS
  • Citrix Workspace app for Android

How to get on to Citrix our remote applicaton server?

What Programs are accessible through the Remote Application Server?

  • EMS
  • Real VNC
  • Remote Desktop

How to install and configure Citrix remote PC?

This guide will showcase how to perform the following actions:

  • Create a Citrix Cloud account (if you don’t have one already)
  • Obtain a Citrix Virtual Desktops service account
  • Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it
  • Install Citrix Virtual Delivery Agent on the Remote PC Access hosts
  • Create a Machine Catalog in Citrix Virtual Desktops service
  • Create a Delivery Group

More items...

How do I install Citrix on my computer?

Install and Uninstall

  • Using a Windows-based installer. By default, the installer logs are at %temp%\CTXReceiverInstallLogs*.logs. ...
  • Using command-line parameters. You can customize the Citrix Workspace app installer by specifying different command-line options. ...
  • List of command-line parameters. ...
  • Reset Citrix Workspace app. ...
  • Uninstall. ...

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Is Citrix remote access?

Citrix Gateway is an on-premises solution that makes remote access simple without compromising employee experience—all while protecting access to apps and resources in a secure, easy-to-manage solution.

How do I access desktop from Citrix?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

How do I connect to a Citrix server?

How to connect to a different server from Citrix ReceiverOpen the Citrix Receiver application.Click the drop-down arrow near the top-right.Click "Accounts" from the menu.On the "Add or Remove Accounts" window, click "Add"Enter the new server address.

What is the difference between Citrix and VPN?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

How does Citrix remote access work?

Citrix Virtual Apps (formerly XenApp) isolates applications from the underlying OS to provide access to remote users from any device. It streams applications from a centralized location into an isolated environment where they are executed on target devices.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

What is Citrix and how does IT work?

Citrix Virtual Apps isolate the applications from the underlying operating system (OS) and delivers them to the target device. The client device doesn't need applications installed — all the configuration and data are on the server. The user sends keystrokes and mouse clicks to the server and receives screen updates.

Is Citrix remote desktop or VPN?

Citrix Workspace provides a cloud- based, VPN-less solution to access all intranet web, SaaS, mobile, and virtual applications—whether using managed, unmanaged, or bring-your-own devices (BYOD) over any network.

Is Citrix remote access a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

What is Citrix remote desktop?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

What is Citrix desktop viewer?

April 1, 2022. Citrix Workspace app for Windows detects the devices that are connected to your computer. It also allows you to choose the devices you want to use with your hosted desktop and applications.

Where is my local drive in Citrix?

From Inside of the Citrix desktop. Click on the Windows Start Button and click on Computer. Below those drives, you will see another set of drives under the Other category. These will frequently include your CD/DVD Drive, Local Disk C: drive, and any other drive letters you have available on your local computer.

How does secure remote access work?

Enabling remote access means walking a tightrope between usability and cybersecurity. Every remote worker needs a way to connect with remote desktop services and applications that won't slow down their workflows. At the same time, IT administrators must manage those connections to ensure they don't leave the network open to threats.

Why is secure remote access important to remote work security?

Secure remote access approaches are so vital because it’s now impossible to control security at the endpoint. Each user in a remote or hybrid workforce is connecting to the network from a different type of computer or smartphone, and they’re using a variety of internet connections to log in.

What are the options for secure remote access?

Multiple solutions go into a comprehensive secure remote access package—and each one delivers vital functionality that reflects the way companies use their networks today. These features work together to protect users, data, and network assets in a distinct way.

Next-gen remote access solutions for a secure digital workspace

Learn how remote access solutions can secure digital workspaces and enhance the user experience.

Citrix solutions for secure remote access

Citrix secure access solutions take several forms to give companies a balanced selection of options based on their specific requirements. Whatever level of engagement with remote work these businesses have, there is a secure remote access solution for the situation.

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

Can I use remote access on my laptop?

Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.

Can Linux VDA be used in 3D mode?

Linux VDA considerations. These considerations are specific to the Linux VDA: Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled.

Overview

Citrix announced the addition of Remote PC Access within Citrix Virtual Desktops service on April 30, 2020. This Proof of Concept guide is designed to help you quickly configure Citrix Virtual Desktops service to include Remote PC Access in your environment.

Scope

In this Proof of Concept guide, you will experience the role of a Citrix administrator and you will create a connection between your organization’s on-premises deployment of physical desktops and the Citrix Virtual Desktops service.

Prerequisites

The in-office workstations that your users must connect to are Windows single-session operating system machines, and are joined to a Windows Active Directory (AD) domain.

Subscribe to the Citrix Virtual Desktops service

Enter username and password. Click Sign In. (If your account manages more than one customer select the appropriate one)

Create a new Resource Location

While the service is being provisioned, we can keep going. Return to the Citrix Cloud administration page. Scroll up, under Resource Locations Click Edit or Add New

Install Citrix Virtual Delivery Agent on the Remote PC Access hosts

We now install the Citrix Virtual Desktops, Virtual Delivery Agent on the physical machines that we are going to give users access to. If you want to install the Citrix Virtual Delivery Agent using scripts or a deployment tool like SCCM follow the appropriate links.

Create a machine catalog in Citrix Virtual Desktops service

Use Citrix Virtual Desktops service to create a catalog of the physical machines

What is remote access?

Remote PC Access is an easy and effective way to allow users to access their office-based, physical Windows PC. Using any endpoint device, users can remain productive regardless of their location. However, organizations want to consider the following when implementing Remote PC Access.

What happens if a Citrix office PC is not powered on?

If the office PC is not powered on with the VDA registered, the user’s session cannot be brokered. Citrix recommends putting in place processes to ensure the machines that users need to connect to are powered-on. If available, modify the PC’s BIOS setting to automatically power on in the event of a power failure.

What version of Citrix is compatible with Windows 10?

For deployment on Windows 10, customers should use the Citrix Virtual Apps and Desktops 1912 LTSR VDA or a supported Current Release VDA. Citrix version compatibility for Windows 10 builds can be found in CTX224843.

Can Citrix access my work PC?

Users can remotely access their work PC with an untrusted, personal device. Organizations can use integrated Citrix Virtual Apps and Desktops policies to protect against: Endpoint Risks: Key loggers secretly installed on the endpoint device can easily capture a user name and password.

Where are computing resources shared?

In certain situations, users need to share a set of computing resources, often found in computing labs at schools, colleges, and universities. Users are randomly assigned to an available physical PC.

Does Citrix require profile management?

In a Remote PC Access deployment, most implementations do not require profile management . However, Citrix User Profile Manager also captures performance metrics, which are useful for administrators to identify and fix performance-related issues. User Profile Manager does not have to be configured, it just needs to be deployed to capture metrics.

What is Citrix Secure Workspace Access?

Unlike a traditional VPN, Citrix Secure Workspace Access is a cloud-based offering that provides secure and contextual VPN-less access with single sign-on (SSO) to on-premises web apps. In addition to SSO, it also provides controls for protecting information shared in web applications. Administrators can enforce security controls to govern data exfiltration including preventing copy, paste, print and navigation, and enabling watermarking on-screen for sensitive applications. Additionally, it provides security controls like web filtering and an isolated browser environment to protect users accessing embedded and app-shared malicious links, adding security as they access web apps from their personal or BYO devices. These security policies along with Citrix Analytics for Security, enable organizations to deliver zero trust outcomes by reducing the attack surface, securing the log-in process, enabling continuous authentication and authorization, providing data and device protection, protecting users from web-based threats, and automated risk prevention.

What is Citrix Gateway?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment. Core strengths for our SSL VPN solution include:

What is Citrix Essentials?

Citrix Workspace Essentialsis a component of Citrix Secure Workspace Access that can be purchased separately as well. This service, provides single sign-on and zero trust VPN-less access to web and SaaS apps and secure remote access to Citrix Virtual Apps and Desktops. It allows customers to replace their traditional VPNs and consolidate SSO solutions for SaaS applications. However, it does not provide advanced security policies like copy, paste control, isolated browser, and app protection policies that come with Citrix Secure Workspace Access. If you are looking to provide basic access to applications with single sign-on experience then this is a good service to begin with.

What is Citrix Workspace Essentials?

Citrix Workspace Essentials provides secure remote access solution with a diverse Identity and Access Management (IDAM) capabilities, delivering a unified experience into SaaS apps, heterogeneous virtual apps and desktops, and internal web applications. Customers who choose Citrix Workspace Essentials are typically looking to solve the following challenges:

Citrix Access Gateway (CAG)

CAG is designed for users that do not have VA Government Furnished Equipment (GFE). CAG is a good option to allow users access to general applications such as email and chat.

Cisco AnyConnect VPN

The Cisco AnyConnect VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops.

Azure Virtual Desktop

Azure Virtual Desktop (AVD) is designed for users with a Windows 10 (either VA-furnished or privately-owned) or personal Windows 11 computer. This is a good option for users who need access to a standardized VA desktop (PIV or eToken required).

PIV Issues?

Using the yourIT Self Service, you can now initiate your own 24-hour PIV exemption!

Tips for Telework

Place your router in a central area of your home and elevate it off the floor in an upright position.

VPN download

Via Christi associates who connect to the Via Christi network using VPN should download the latest AnyConnect VPN client, version 3.1.05152 (Supports: Windows XP, Vista, Windows 7, Windows 8). The client is available below for download.

Remote access

With remote application access, Via Christi employees can use the following applications from home or anywhere:

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Considerations

Deployment Considerations

  • While planning the deployment of Remote PC Access, make a few general decisions. 1. You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: 1.1. Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated ...
See more on docs.citrix.com

Machine Catalog Considerations

  • The type of machine catalog required depends on the use case: 1. Remote PC Access machine catalog 1.1. Windows dedicated PCs 1.2. Windows dedicated multi-user PCs. This use case applies to physical office PCs that multiple users can access remotely in different shifts. 1.3. Pooled Windows PCs. This use case applies to physical PCs that multiple random users can acc…
See more on docs.citrix.com

Linux VDA Considerations

  • These considerations are specific to the Linux VDA: 1. Use the Linux VDA on physical machines only in non-3D mode. Due to limitations on NVIDIA’s driver, the local screen of the PC cannot be blacked out and displays the activities of the session when HDX 3D mode is enabled. Showing this screen is a security risk. 2. Use machine catalogs of type single-session OS for physical Lin…
See more on docs.citrix.com

Technical Requirements and Considerations

  • This section contains the technical requirements and considerations for physical PCs. 1. The following are not supported: 1.1. KVM switches or other components that can disconnect a session. 1.2. Hybrid PCs, including All-in-One and NVIDIA Optimus laptops and PCs. 1.3. Dual boot machines. 2. Connect the keyboard and mouse directly to the PC. Connecting to the monitor or …
See more on docs.citrix.com

Configuration Sequence

  • This section contains an overview of how to configure Remote PC Access when using the Remote PC Access type machine catalog. For information on how to create other types of machine catalogs, see the Create machine catalogs. 1. On-premises site only - To use the integrated Wake on LAN feature, configure the prerequisites outlined in Wake on LAN. 2. If a new Citrix Virtual Ap…
See more on docs.citrix.com

Features Managed Through The Registry

  • Disable multiple user auto-assignments
    On each Delivery Controller, add the following registry setting: HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer 1. Name: AllowMultipleRemotePCAssignments 2. Type: DWORD 3. Data: 0
  • Sleep mode
    To allow a Remote PC Access machine to go into a sleep state, add this registry setting on the VDA, and then restart the machine. After the restart, the operating system power saving settings are respected. The machine goes into sleep mode after the preconfigured idle timer passes. Aft…
See more on docs.citrix.com

Session Management Logging

  • Remote PC Access now has logging capabilities that log when someone tries to access a PC with an active ICA session. This allows you to monitor your environment for unwanted or unexpected activity and be able to audit such events if you need to investigate any incidents. Events are logged using Windows Event Viewer and are in Applications and Services > Citrix > HostCore > I…
See more on docs.citrix.com

Wake on Lan

  • Remote PC Access supports Wake on LAN, which gives users the ability to turn on physical PCs remotely. This feature enables users to keep their office PCs turned off when not in use to save energy costs. It also enables remote access when a machine has been turned off inadvertently. With the Wake on LAN feature, the magic packets are sent directly from the VDA running on the …
See more on docs.citrix.com

Wake on Lan – Sccm-Integrated

  • SCCM-integrated Wake on LAN is an alternative Wake on LAN option for Remote PC Access that is only available with on-premises Citrix Virtual Apps and Desktops.
See more on docs.citrix.com

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