How do I contact WakeMed for assistance with remote access?
If you want personal assistance with Remote Access installation, please contact WakeMed Physician Development at 350-8004 or the Information Services Help Desk at 350-8700.
What changes have been made to remote access to wake health?
Remote Access Changes Outlook Web Access is now accessible at https://owa.wakehealth.edu using 2 factor login. Beginning March 28, 2020 access to the following systems will only be available through https://portal2.wakehealth.edu/ PeopleSoft - HR/Payroll Login
How does always on VPN work with WakeMed?
Always On VPN automatically connects WakeMed laptops to our network, giving you full access to all our applications as if at a physical WakeMed location. If you have a Windows laptop that was issued by WakeMed, you most likely already have this available.
How do I connect my WakeMed laptop to the Internet?
All you need to do is connect your WakeMed laptop to the Internet, e.g. by joining a wireless network. Typically, no further actions are needed, but if you need to verify whether you have Always On VPN installed follow these steps
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How to access WakeMed email?
If you need to access your e-mail, calendar or contacts, the quickest way to do so from any device is to use Web Mail. Simply go to https://outlook.office.com and enter your WakeMed credentials. Once the two-Factor authentic ation is completed you will have full access to your emails. Launch Web Mail.
What are the prerequisites for WakeMed?
Prerequisites: Dedicated WakeMed PC (turned on and connected), the workstation name of your PC, Duo account, home PC (Windows, Mac), Internet connection.
How long does it take to enroll in Duo Security?
Enrolling in Duo Security is easy, will take approximately two minutes and must be completed while you are logged into the WakeMed network in a WakeMed facility . If you never visit a WakeMed facility, please contact the Information Services Help Desk by calling 919-350-8700.
Who fills out Remote Access User Agreement?
Each staff member who needs access should fill out a Remote Access User Agreement.
Does WakeMed require Duo Security?
All employees who remotely access WakeMed email or the WakeMed network using Citrix or VPN are required to enroll in Duo Security. This two-factor authentication process enhances the security of your account and our network by using a secondary device to verify your identity, preventing unauthorized access to the WakeMed network even if a hacker knows your login and password.
Access RapidConnect
Not using WakeMed Account for RapidConnect? Forgot Password? Need Help? Call 1-877-325-2843
Not using WakeMed Account for RapidConnect?
Not using WakeMed Account for RapidConnect? Forgot Password? Need Help? Call 1-877-325-2843
