Remote-access Guide

reolink remote access not working

by Jed Gulgowski Published 2 years ago Updated 2 years ago
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If you still can not access the NVR remotely after referring to the instructions above, please check the firmware version of your NVR and report this situation to Reolink Support and mention what you’ve tried, what the results are, and what the firmware version is for the NVR.

Make sure that you choose the same Register Mode as Reolink App. Check whether your computer has been connected to Internet successfully. Check if the computer's firewall has been configured properly. If you haven't set the VPN, please also close the VPN on your computer.Jul 19, 2022

Full Answer

How to remotely access reolink cameras?

How to Remotely Access Reolink Cameras via a Web Browser Step 1. Find the IP address of your cameras. If you don't know the IP address, you may check the IP address of your... Step 2. Log on to your router and forward ports for your cameras. Note: For IP cameras, forward the HTTP (HTTPS) Port... ...

Why can’t I connect to reolink client?

Cause 3. Your device is blocked by the system firewall of the login terminal. Solution: See how to configure system firewall settings and allow Reolink Client to pass through the system firewall on windows 10 or on Mac . Please also reboot the device, and change another router/network if possible.

Why can't I connect to my reolink NVR?

1 Please log in to the NVR on Reolink Client on the local network (LAN), go to Device Settings -> Network Advanced, and make sure UID Enable is selected. 2 Please check whether your router has access to the Internet. ... 3 Restart your router and NVR. More items...

What should I do if I fail to log into reolink app?

Note: If you fail to log into your device via UID on Reolink App, please switch to another network (switch to 4G or another Wi-Fi) and try it again. If the problem still exists after going through the steps above, please check your system status via Reolink App, take a screenshot, and send it to our support along with your device UID for help.

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How can I access my Reolink camera remotely?

More videos on YouTubeFind the IP address of your cameras. If you don't know the IP address, you may check the IP address of your device via Reolink Client or on Reolink App.Log on to your router and forward ports for your cameras.Input the URL into the web browser and log in to view the security camera live.

Why is my Reolink not connecting to my phone?

Solution: Reboot the camera and move it to the positions with a better network signal. Cause 2. The SIM card or the data plan has expired. Solution: Please take out the SIM card and use your phone to check whether you can access the internet.

How do I access Reolink NVR remotely?

For Reolink PoE NVRs, the web browser remote access is available via Firefox, Chrome.Find the IP address of your PoE NVRs. ... Log on to your router and forward ports for your PoE NVRs.Input the URL into the web browser and log in to view the camera live.

Can I view my Reolink camera on my computer?

Reolink IP camera can be accessed via Edge, Google Chrome, Firefox and Safari. You may follow the guide below to log in your IP camera on a browser and control them just like the way you do on Reolink Client.

How do I reset my Reolink camera remotely?

Method 3: Reset Reolink Cameras by using Reolink AppLaunch Reolink App and login into your camera.Open Device Settings->More interface.Roll down the page, find and click the Restore button to reset the camera, wait for a moment until it finished.

How do I connect my Reolink camera to my phone?

0:382:23How to Connect Reolink Wireless Camera to PoE NVR - YouTubeYouTubeStart of suggested clipEnd of suggested clipCreate a device login password. And name the camera and then choose the wi-fi network for yourMoreCreate a device login password. And name the camera and then choose the wi-fi network for your camera to connect enter the wi-fi password.

How do I access my NVR remotely?

To connect a DVR/NVR to the internet or configure a DVR/NVR for remote viewing, first and foremost, connect your DVR/NVR to your network router either via Ethernet cable or wirelessly. Network–enabled DVRs could be configured for remote viewing. Port forwarding is the key to remote viewing and remote access.

How can I access my DVR remotely?

Please follow these setup instructions to setup remote Internet access for the dual codec JPEG DVR:Assign your DVR an IP Address.Connect to your DVR on your LAN - Local Area Network.Setting up Port Forwarding on your Router.Setting up a Static DHCP IP address for your DVR.Remote Internet Setup.More items...

How can I access my camera remotely?

How to view your IP camera remotely via a web browserOpen a web browser and type the IP address. ... Go to SETTING > BASIC > Network > Information to find the HTTP port number used by the camera. ... After you change the port, you will need to reboot the camera in order to save the changes.More items...•

How do I connect my Reolink to my laptop?

0:101:19How to Connect a Reolink Wireless Security Camera to WiFi - YouTubeYouTubeStart of suggested clipEnd of suggested clipGo to the device settings. Click Wi-Fi settings select the network input the password. And click Wi-MoreGo to the device settings. Click Wi-Fi settings select the network input the password. And click Wi-Fi test Wi-Fi test is successful click OK to save the settings.

How do I log into Reolink on my computer?

If you want to log in to your Reolink account, please click the humanoid icon at the upper right corner of the website, and choose "Log in". Then it will turn to the login page. Please enter the email address that you use to sign up for the Reolink account before and the password.

How do I use Reolink on my PC?

How to Connect Your Cameras Directly to the PC and Log in via Windows ClientPlease power on this camera and then connect it directly to your PC with a network cable. ... Open Reolink Client, then click Add Device -> Scan Device In LAN to find the IP address of your camera.More items...•

Why is my Reolink camera offline?

Offline: the camera might be powered off or disconnect from the network. Invalid password: the password of the camera might be changed into another one. Or the one you entered for the camera into the menu of the NVR is wrong.

How do I connect my Reolink to WiFi?

0:101:19How to Connect a Reolink Wireless Security Camera to WiFi - YouTubeYouTubeStart of suggested clipEnd of suggested clipGo to the device settings. Click Wi-Fi settings select the network input the password. And click Wi-MoreGo to the device settings. Click Wi-Fi settings select the network input the password. And click Wi-Fi test Wi-Fi test is successful click OK to save the settings.

Why is my Reolink flashing blue?

Note: The solid blue light means that the camera is connected to WiFi; The blinking blue light means that the camera is disconnected from WiFi.

Where is the QR code on my Reolink camera?

For Reolink battery-powered cameras, a QR code will be generated and displayed on your phone. Please place the QR code on your phone in front of the camera's lens at a distance of about 20 cm (8 inches) and let the camera scan the QR code.

Method 2: By Using Domain Name (exclude the battery-powered cameras and the cameras in NVR security kits)

Step 1. It requires that your router has a public IP address, and the camera is connected to that router.

Method 3: By Using IP Address (exclude the battery-powered cameras)

If you have a fixed public IP address on your router, then you don't need the DDNS service.

What to do if Reolink doesn't log into UID?

Note: If you fail to log into your device via UID on Reolink App, please switch to another network (switch to 4G or another Wi-Fi) and try it again.

What is a Reolink UID?

Reolink UID (based on P2P) can be used for the set-up and remote access of Reolink cameras and NVRs. If you get Login failed/Connection failed/Timeout error message when trying to remotely access the camera via the UID, please follow this guide for a simple troubleshooting.

Why is my UDP port not working?

Solution: Check your UID to see whether the UID you enter is correct; enable UID for your device, and try to log in again. Cause 2. The UDP ports are blocked by the network firewalls.

How to access multiple cameras on a router?

Log on to your router and forward ports for your cameras. For IP cameras, forward the HTTP (HTTPS) Port and the RTMP Port on your router. If you want to access more than one camera via the web browser, make sure the ports you set for the cameras are different.

What happens if you reboot your router?

Note: If you reboot your router or your device has been off-line for too long, the IP address of your device may change and the port that you forward may become invalid. To avoid the problem, you may assign a static IP address for your device or use Dynamic DNS to access your device.

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