Connecting to Firga Computers Remotely 1. Open the Citrix Netscaler VPN (Instructions on rga.sun.ac.za/firga if you have not installed it yet) 2. Once the connection is active, head to rga.sun.ac/firga and click on the link to see which computers are currently free.
Full Answer
What can I do with an RGA member?
Members, set up your RGA account so you can access tools and resources to help you manage your health and your health benefits. On the RGA member portal, you can: With the largest healthcare provider network in the Pacific Northwest, and in the country, chances are your doctor is already in our network. Have a question? We are here to help.
How do I grant a dependent access to my RGA account?
Once the dependent is logged in, click “View My Claims and Account Balances” from the left side of the screen. On the next screen, under the Quick Links menu, clicking on “Grant/Deny Access to my Account” will bring up a list of family members who have already set up their online RGA accounts.
How do I check the status of my RGA claim?
Log in to your RGA account, then click on “View My Claims and Account Balance.” You will then be brought to a new window that shows your personal benefits and claims information. From the menu on the top of the page, click “Claims.” Clicking on any claim number will bring up detailed information about that claim.
How do I get a copy of my RGA card?
Log in to your RGA account, then click “Print Your ID Card.” You will then be brought to a new window that shows your personal benefits and claims information. From the “Quick Links” menu, click “Request New ID Card” to submit an order to have a new card mailed to you.
Firga Access
As we have limited space available due to social distancing regulations, please only use the facility when absolutely necessary. FIRGA Access Regulations
Remote Access to Firga Computers
Students and Staff can remotely use Firga computers and software by following the instructions in this PDF: FIRGA Remote Connection Instructions A list that updates every 5 minutes shows current free computers. Please note that Citrix Netscaler VPN has to be installed and connected in order to open the link: Available Computers in FIRGA
Engineering Software Download
With Citrix VPN connected, Engineering Faculty software can be obtained from: FIRGA Software Repository Users that need to load Windows software on Macintosh computers can download Windows from the Firga Software Repository, and follow the following instructions: Setup Virtuabox on a Mac If you want to add software to the Repository, or for support with any of the above, please log a service request at the FIRGA Service Desk.
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