How to Treat and Prevent the Flu
Our flu experts explain how you can treat the flu, the best ways to prevent flu, and the importance of getting your flu shot this season.
Health News
Find daily updates on COVID-19 cases, hospitalizations, and vaccination rates in the Finger Lakes region and New York State.
Because We Listen More, We Can Do More
By actively listening and partnering with our patients, our providers use the latest advances to provide every patient with the exceptional care they deserve.
Resources for Referring Providers
If you refer patients to Rochester Regional Health, we take your trust and confidence in us seriously. We work hard to ensure that each of our patients is provided with the highest quality care and that we keep you updated throughout the way.
Medical Education & Professional Training
At Rochester Regional, we believe that learning is a continuous process that should span your entire career in the healthcare industry. Rochester Regional offers a variety of residency, nursing and healthcare training programs to help you to be the most confident and skilled healthcare professional that you can be. Learn more:
What is Telemedicine?
Telemedicine provides patients with convenient, safe, and timely access to care by bringing healthcare closer to home. Patients can meet virtually with physicians, surgeons and specialists from across Rochester Regional Health using telemedicine technology that's simple and easily accessible.
Types of Visits
You can access your Rochester Regional Health provider through telemedicine for many types of appointments. Our providers evaluate patients for the following:
How to Connect to Telemedicine
All patients can easily connect to their physician from their home or other remote location by using the MyCare patient portal on their smartphone - or by using Skype, Apple Facetime, Doximity or Doxy.me on their laptop, desktop computer, tablet, or any device with a built-in camera.
What is MyCare?
MyCare is a HIPAA-compliant mobile app that offers personalized and secure access to your medical records. You can speak with a provider, ask non-urgent medical questions, view test results, pay your bill, and more.
Secure and Private Connection
Just like an in-person visit, your virtual visit is secure, private, and entirely confidential. To maintain privacy on your end, it is important that you contact your provider from a private and secure location, like your home. Your home is likely to be the safest place for a telemedicine visit.
Insurance and Costs
Our top priority is to ensure that you and your family receive the best possible care and are well informed about all aspects of your treatment, including your insurance coverage.
Financial Assistance
If you cannot afford to pay for part or all of your essential health care services, you may be eligible for Financial Assistance or Charity Care. We offer financial assistance for insured patients who need help paying deductibles, co-pays, and coinsurance.
