Remote-access Guide

ringcentral remote access

by Ross Considine Published 2 years ago Updated 1 year ago
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How do I enable remote control on RingCentral?

Scroll down to In Meeting (Advanced) and enable Remote support.You can only select either Breakout Rooms or Remote Support at a time for a meeting.Hosts may not be able to request Participants using the RingCentral Mobile App for remote control.

How do I give someone control on RingCentral?

Optimize your experience with RingCentral Video....Giving Remote Control AccessWhile screen sharing, click Remote Control on the toolbar at the top.On the drop-down menu, select the participant that you want to give Remote Control Access to.Click anywhere on the screen to regain control of your screen.

Can someone else host my RingCentral meeting?

Optimize your experience with RingCentral Video. Learn more. When you start a Meeting, you automatically become the Host for that Meeting. You can assign another Participant to be the new Host or a Co-Host of the meeting.

Is RingCentral and Zoom the same?

The fundamental difference between Zoom and RingCentral is that Zoom is a video-first communications platform while RingCentral is a voice-first platform. Zoom's focus on video positions it as a platform for the future of business communications.

What is the difference between RingCentral video and RingCentral meetings?

Conferencing is mainly an audio-only call with multiple participants via any phone, while RingCentral Meetings allows you to set up an online video conference on your computer. For more information, go to Difference between RingCentral Conferencing feature and RingCentral Meetings App.

How do you screen share and give control?

While screen sharing, you can give remote control to another participant who is in the meeting. If the participant is on iOS or Android, they can remote control your screen using their mobile device. While screen sharing, click Remote Control and select the participant you want to give control to.

How do I schedule a meeting for someone else on RingCentral?

Click Schedule. Enter the title of your meeting and configure the meeting to your preferred settings. Next to Schedule for, click on the dropdown and select the user you'd like to schedule the meeting on behalf of. Note: You need to have your Miscrosoft or Google calendar connected to your RingCentral app.

How do I enable screen sharing on RingCentral?

RingCentral Meetings allows Users to easily share their screen, file, or application during meeting presentations. Note: Open the file that needs to be shared before clicking the Share button. 1. Within a Meeting, click the Share button.

How do I schedule a RingCentral meeting in Outlook?

Scheduling a RingCentral Meetings session in OutlookOpen the Outlook desktop or web app.If you're using the new Outlook UI, hover your mouse over New Message at top left and select New Event. ... Specify the title of the meeting, participants you'd like to invite, and the timeframe of the meeting.More items...•

Why is Zoom suing RingCentral?

Zoom sued in March 2021, claiming RingCentral had breached its reseller agreement. In its filing, Zoom accused RingCentral of a "bait and switch," saying the company was trading on Zoom's brand name while working to improve its product.

Is RingCentral safer than Zoom?

In general, if you're a large enterprise looking for fast and easy video meetings, Zoom is ideal. RingCentral Office is a better contender in terms of security.

Is RingCentral cheaper than Zoom?

Zoom is more affordable than RingCentral, but its primary plan, Zoom Meetings, is limited to video conferencing.

Who can use Ring Central?

The Standard plan supports unlimited users and adds features like video meetings, customer service analytics, workflow app integrations, and unlimited audio conferencing for $28 per user per month paid annually.

What is RingCentral video?

VIDEO MEETINGS. RingCentral Video Free and unlimited video meetings and team messaging. Our open ecosystem. Integrated apps Drive efficiency with all your work on one platform. App Gallery Discover hundreds of apps that are vital for your business.

Managing a remote team has never been easier

Get new teammates and locations set up in minutes, even when remote. Customize everything from call flows, greetings, IVR, and voicemail settings. Now you can manage your business from anywhere, on any device, with minimal effort.

Connect with peace of mind

Leave the data protection to us. Our platform is built on a cloud infrastructure with seven layers of enterprise-grade security controls. Rest easy with a 99.999% service level agreement plus built-in disaster recovery across our global data centers.

What is collaborative contact center?

When agents need quick answers or input from someone within your organization, our collaborative contact center allows for real-time communication through team messaging. This ensures customers' questions are answered right the first time, every time.

How to build a work from home customer service team?

Build an effective work-from-home customer service team. 1. Make the transition. Transition agents to working from home using a cloud-based contact center platform and continue servicing customers no matter where agents happen to be. 2.

Get the RingCentral app

Communicate your way with team messaging, video meetings, and a modern business phone—all in one place.

Get the RingCentral app

Communicate your way with team messaging, video meetings, and a modern business phone—all in one place.

1. The desktop app

The primary interface for RingCentral MVP, as well as for our RingCentral Video Pro and Video Pro+ solutions, our desktop app is a powerful command center for workplace communications.

2. The mobile app

Today’s workers move seamlessly between devices. They use smartphones and tablets, both at home and on the road. Available for iOS and Android phones and tablets, the RingCentral mobile app is ideal for workers on the go.

3. The browser app

Whether on a computer in a business center or internet café or some other shared device, sometimes working away from home or the office means using hardware that’s not your own.

Even more accessibility

Driving our mission of providing seamless, user-friendly communications for a new era of workplace flexibility doesn’t end here. We’re continuously focused on providing new innovations that make working from anywhere easy and secure.

Your work-from-anywhere champion

The remote and hybrid work revolution has shifted how employees work together and what they need to succeed.

Customer Community

Ask your Questions & Collaborate with Other RingCentral Customers Here!

1 Answer

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Customer Community

Ask your Questions & Collaborate with Other RingCentral Customers Here!

1 Answer

Hi @R1 Accounting Services, Product Team announced that the Remote Access feature will be available in Q1 2022. Please stay tuned, and we will give you more updates. Thank you!

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