Why choose FactoryTalk for remote access for industrial equipment?
From multi-factor authentication and encrypted protocols to local access control and more, you can make security a priority. FactoryTalk Remote Access software is part of Remote Access for Industrial Equipment, a complete solution, which also includes the Stratix® 4300 Remote Access Router hardware.
Why should you consider remote access to service equipment?
With remote access, you don’t need costly travel time and expenses to help. Customers will appreciate this – and so will your bank account. When you can service customer equipment on-demand, you’re poised to fast-track fixes, reduce downtime and maximize productivity. Protecting your work is serious business.
Why remote support services?
Our remote support services can help optimize control system performance, improve Overall Equipment Effectiveness (OEE), and reduce maintenance costs. We can also help identify and fix issues before they occur, fill skills gaps, and retain knowledge for new workers. Technical troubles cause headaches.
What is the Stratix 4300 remote access router used for?
Our Stratix® 4300 Remote Access Router helps enable connectivity to remote systems and applications. See this diagram to learn how FactoryTalk Remote Access software and the Stratix 4300 Remote Access Router work together to enable connectivity to your remote equipment.
TechConnect Support
Technical troubles cause headaches. They prevent you from being your best. Whether it is to quickly resolve production issues, improve training, or streamline software updates, purchasing our TechConnect℠ Support service can provide the knowledge and support you need to address some of your top challenges.
Remote Support Global Capabilities
With over 550 remote support engineers in 16 support centers around the world, we are ready to help you solve your problems. Learn about all the capabilities of, and options available through, Remote Support, from online support to application support, managed by specialized designated engineers.
My Services Digital Platform Offers Modern Support
Looking for an intuitive way to view and manage your service agreements and history? My Services is a self-service tool on the myRockwellAutomation.com portal that helps you get more value from your service contracts, so you can:
Why is remote access important?
It can provide significant benefits to end users and opportunities for their OEM partners. For OEMs, remote access offers an additional revenue stream, stronger customer relationships and competitive differentiators.
Why should OEMs share security technology?
OEMs should share that concern to help protect their customers and themselves. Lower-priced security technology can help OEMs remain competitive.
Why is remote access important in manufacturing?
In manufacturing, time is money – secure remote access can help protect your bottom line by helping you make modifications to the production environment more quickly, run more efficiently, and make better data-driven decisions.
What is secure remote access?
Secure remote access provides both a secure line of communication and an avenue for remote access to enable the active management of access to the machines, equipment, controllers and systems on your plant floor. Most manufacturers use equipment brought in by original equipment manufacturers (OEM) or system integrators (SI), who can remotely connect in order to troubleshoot and manage that equipment, including HMIs and PLCs. Thanks to secure remote access, they can respond more quickly to issues and provide better uptime and availability for their equipment.
What is an OEM system integrator?
Most manufacturers use equipment brought in by original equipment manufacturers (OEM) or system integrators (SI), who can remotely connect in order to troubleshoot and manage that equipment, including HMIs and PLCs. Thanks to secure remote access, they can respond more quickly to issues and provide better uptime and availability for their equipment.
