Remote-access Guide

routing and remote access service starts then stops

by Colten Gorczany Published 2 years ago Updated 1 year ago
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Routing and Remote Access is a Win32 service. In Windows 10 it is disabled. When the Routing and Remote Access service is started, it is running as localSystem in a shared process of svchost.exe along with other services. If Routing and Remote Access fails to start, the failure details are being recorded into Event Log.

Full Answer

What is routing and remote access?

On a Windows system, the Routing and Remote Access service (RRAS - service name: RemoteAccess) doesn't start when there's no network connectivity. For example, RemoteAccess doesn't start when all wired network connectivity is unplugged or when wireless connectivity is shut off.

Why does RemoteAccess not start when there is no connection?

When RemoteAccess starts, it tries to initialize certain functions in Internet Authentication Service (IAS) for authentication. The IAS initialization fails when there's no network connectivity. Therefore, RemoteAccess doesn't start. IAS initialization failure is by design when there is no network connectivity.

How do I check the status of the RemoteAccess service?

To check the status of RemoteAccess, check the state of the RemoteAccess service (Routing and Remote Access) under the Services tab in Windows Task Manager. This behavior is by design.

Is the RemoteAccess service available on Windows Server?

The RemoteAccess service is disabled on Windows server and client versions by default.

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How do I restart Routing and Remote Access Service?

To ensure that the service is running, type Get-Service iphlpsvc at a Windows PowerShell prompt. To enable the service, type Start-Service iphlpsvc from an elevated Windows PowerShell prompt. To restart the service, type Restart-Service iphlpsvc from an elevated Windows PowerShell prompt.

How do I reset my Ras tool?

How to restart RAS serviceOpen the Services app, click Start and type Services.Find Remote Access Connection Manager.Right-click and choose Restart.

How do I resolve Remote Access to my server?

To fix the problem, check the configuration and see if that helps.Double-check the Hostname. ... Use a reliable VPN to create a remote connection. ... Flush the DNS and reset connections with Command Prompt. ... Disable your firewall. ... Change your DNS. ... Restart RasMan process. ... Close anti-virus software and firewalls. ... Disable your proxy.More items...•

What does routing and remote access do?

Routing and Remote Access Service (RRAS) is a Microsoft API and server software that makes it possible to create applications to administer the routing and remote access service capabilities of the operating system, to function as a network router.

What is an RAS error?

If you install the NX client on Win10, you may get a RAS error (remote access service) that immediately disconnects your SSLVPN session after you connect. To fix this, you must manually kill the svchost.exe process that is tied to the RAS service. You can confirm this by opening up services.

Where can I find Ras tools?

To access the Tools menu, select a server in the Parallels RAS Console and then click Tasks (or right-click) > Tools. The Tools menu is available in the following pages of the Parallels RAS Console: Site info.

Why is my remote access not working?

Check firewalls, security certificates and more if a remote desktop is not working. When the remote desktop connection between a Windows desktop and its host fails, it's time to do some remote desktop troubleshooting by checking firewalls, security certificates and more.

Why does RDP keep disconnecting?

A limited number of RDP connections can be caused by misconfigured Group Policy or RDP-TCP properties in Remote Desktop Services Configuration. By default, the connection is configured to allow an unlimited number of sessions to connect to the server.

How do I troubleshoot an RDP problem?

Troubleshooting RDPOn this page.Ensure the VM is online and ready.Check your Windows instance password.Check if you're using Windows Server Core.Check your VPC firewall rules.Verify the external IP address.Use of Windows Remote Desktop Services (RDS)Check the OS configuration.More items...

Can I disable routing and remote access service?

You may right-click the server, and then click Disable Routing and Remote Access. Click Yes when it is prompted with an informational message. Right-click the server, and then click Configure and Enable Routing and Remote Access to start the Routing and Remote Access Server Setup Wizard.

What is Routing and Remote Access service in Windows 10?

RRAS is a software router and an open platform for routing and networking. It offers routing services to businesses in local area network (LAN) and wide area network (WAN) environments or over the Internet by using secure VPN connections.

What is the main purpose of a RAS server?

A remote access server (RAS) is a type of server that provides a suite of services to remotely connected users over a network or the Internet. It operates as a remote gateway or central server that connects remote users with an organization's internal local area network (LAN).

How do I fix Error 812 VPN?

Error 812 may also occur due to insufficient access rights. In this case, the safest approach is to simply contact your network administrator in order to update your permissions and make sure that all the protocol and network authentication permissions are correct.

What is Ras tool?

A remote access service (RAS) is any combination of hardware and software to enable the remote access tools or information that typically reside on a network of IT devices. A remote access service connects a client to a host computer, known as a remote access server.

What causes the Incoming Connections Depend on the Routing Remote Access error

After investigating the issue and looking at various user reports, we created a list with common culprits that might lead to the apparition of this issue:

How to fix the Incoming Connections Depend on the Routing Remote Access error

If you’re currently struggling to resolve this particular issue, this article will provide you with a list of tested troubleshooting steps. Below you have a collection of methods that other users in a similar situation have used to get the issue resolved.

Method 1: Uninstalling 3rd party firewall

Before you move on to the other fixes below, let’s make sure that the issue is not being caused by 3rd party interference. There are a number of reports from users that have been able to resolve the issue after getting rid of their 3rd party firewall.

Method 2: Enabling incoming connections via Registry Editor

There is one particular procedure that is often recommended on Technet forums and seems to have helped a lot of users to resolve the Incoming Connections Depend on the Routing Remote Access error.

Method 3: Disabling IPv6 interfaces via Command Prompt

Several users have managed to get the issue resolved by editing the registry manually (or automatically) to disable all IPv6 interfaces except for the IPv6 loopback interface.

What is the event ID for RRAS?

Looking at the System event log on the RRAS server shows an error with event ID 7024 from the Service Control Manager source indicating “ The Routing and Remote Access service terminated with the following service-specific error: A device attached to the system is not functioning. ”

What does RST mean in load balancer?

Most load balancers will have a setting that sends a TCP reset (RST) to the client when the real server goes down. That will cause the client to restart the connection. If you can find a setting like that on the Fortinet that should help here. Loading...

Cause

This problem is caused by a timing issue in the Route Table Manager (iprtrmgr.dll) of the RRAS. When the timing issue occurs, the RRAS accesses a freed memory space. This behavior triggers an access violation exception that crashes the RRAS.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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