To remotely control a device with the Knox Remote Support Viewer:
- Instruct the device user to install the latest version of the Knox Remote Support Agent and enter the access code.
- Connect to the device. Upon successfully connecting, you can see the connected device's information and set the transfer...
- Knox Remote Support tab — See a history of device activities for the...
Full Answer
What is Samsung Knox remote support?
Knox remote support is an exclusive Samsung feature for Android that allows IT admins to remotely control employee devices to troubleshoot and fix mobile devices in the field. The Knox platform extends the ability to remotely support Samsung devices. Remotely open and close applications that may have serious bugs and performance issues.
Where can I Buy Samsung Knox manage?
Samsung Knox Manage can be purchased from leading mobile carriers and IT solution providers, including: Please provide your contact details to get started with a free trial of Knox Manage or discuss a project with our sales team. Or you can call (855) 581-6892 to talk to an expert now.
How do I enable Knox browser in Knox manage?
If Knox Browser is enabled, the KM Knox Browser application is silently installed after the KM agent on a device. To get started with Knox Browser, you'll need a Knox Suite license and a Samsung device running Android 9 or higher. How do I configure Knox Browser in Knox Manage? In your KM console, in the left sidebar, click Profile.
Which Samsung Galaxy devices support Knox vault?
*Knox vault is supported by select Samsung Galaxy smartphones and tablets such as Galaxy S21 and following S series and Fold series. **Knox Vault on devices with Samsung Exynos processors is EAL5+ certified. Knox Vault on devices with Qualcomm processors is EAL4+ certified.
Can you remotely control a Samsung phone?
With TeamViewer Mobile Device Support, you can resolve mobile device issues quickly, from your computer, tablet, or smartphone. Get permanent access and remote control for unattended Samsung devices to provide support, without anyone being there.
How can I remotely access my Samsung?
To add a new Samsung account, go to Settings > Accounts and sync > Add account > Samsung account. Step 3: Enable "Remote controls" and allow Google to use location services. Go to Settings > Location and security, and make sure the boxes for "Use wireless networks" and "Remote controls" are checked.
How do I access Samsung Knox?
Log in to www.samsungknox.com, and at the top-right corner, click Dashboard. Under My Solutions, go to Knox Manage and click Launch. Enter your username and password, and then click Sign In.
What is Knox remote?
Remote Support is a tool included in the Knox Suite bundle and the Knox Manage Enterprise Mobility Management solution that allows an IT admin to securely access, control and support their devices for troubleshooting purposes in either attended or unattended modes.
Can I remotely access another phone?
When you (or your customer) run the SOS app on the Android device it will display a session code that you will enter on your screen to remotely view that device. Users with devices running Android 8 or higher will be prompted to turn on accessibility in Android to allow remote access.
What is Samsung remote Access?
Samsung's Remote Access feature lets you wirelessly connect your Windows PCs or laptops to select Samsung smart TVs, even if the PC is in another room. By connecting a keyboard and mouse to the TV (either wired or via Bluetooth), you can access files, use a desktop browser, play games, and more.
Can Samsung Knox be hacked?
Can a Knox-Protected Device Be Hacked? As secure as Knox is, it can still be hacked. This was proven in 2017 when Google Project Zero security researcher Gal Beniamini overcame Knox's Real-Time Kernel Protection.
What does the Samsung Knox app do?
Samsung Knox is a way to keep business and personal data separate and secure on supported Samsung Android devices. This Samsung Knox guide covers why the platform matters, how to use it, and more.
What is the Knox app used for?
Samsung Knox is a leading mobile security solution that provides a secure environment for corporate data and apps for all Galaxy devices. It protects your business and personal privacy from one device without the need for third party IT protection. Don't let your personal data fall into the wrong hands.
How do you unlock a Knox lock?
Knox Enrollment Service Remove? Here are FixesSamsung Knox Mobile Enrollment. ... Sign in to Samsung Knox Portal. ... Knox Mobile Enrollment. ... Unroll Your Samsung Device. ... Choose Unlock Screen Function. ... Connect your Locked Phone. ... Click Remove Now Button. ... Confirm Locked Device Brand and Continue.More items...•
Is Samsung Knox an MDM?
Is Samsung Knox an MDM? Yes and no. Knox is an comprehensive Android Enterprise Mobility Suite. One of its modules, Knox Manage, offers the functions than most other MDM software: device and user administration, remote access, policy enforcement etc.
How do I get rid of Knox manager?
To remove the Samsung Knox container:On the Profiles view, open the Profile Information panel of the Android Classic profile that holds the Samsung Knox profile configuration.On the Assignment tab, review which devices will be affected by this action. ... In the Profile action bar, click > Delete.
How can I remotely control my Android phone from another phone?
Remotely manage your deviceGo to My Devices and sign in with your Google Workspace account.Choose an option: To see active devices, select Active. ... Next to the device that you want to manage, click the Down arrow .On the right, choose an option: To lock the device with your passcode, click Lock screen.
How can I access my Android phone without permission?
Step 1: Download TeamViewer and install it on your computer. Key in the unique code of the Android device. Step 2: Download TeamViewer QuickSupport app which is available on Google Play Store on the Android device. Enable all the permissions on the device as requested and enter the unique code you get on your computer.
How can I control my Samsung galaxy from my PC?
Controlling Phone Screen using Link to Windows1 Click Apps.2 Select Open phone screen icon Open phone screen.3 You will need to Allow permissions on your connected phone.4 Once loaded, you will be able to control your device from your PC.More items...•
Can I leave my phone at home and use my Samsung watch?
Stay Connected – No Matter Where Your Day Takes You And with LTE connectivity, Samsung Galaxy Watch users can enjoy a true standalone experience. They can answer calls, respond to text messages, use GPS mapping, stream music, and more, all from their wrist, and all without a smartphone in their pocket.
What is Knox remote support?
Knox remote support is an exclusive Samsung feature for Android that allows IT admins to remotely control employee devices to troubleshoot and fix mobile devices in the field.
Why use Knox?
IT admins can troubleshoot device issues remotely in real-time with screen sharing, eliminating travel costs.
What is Knox device?
Every Knox device is built from the hardware chip up to isolate, encrypt, and secure your data – including confidential files, credit card transactions, passwords, and health data – so you can protect everything you care about.
What is Knox product suite?
The Knox product suite allows enterprise IT admins to address business needs throughout the entire device lifecycle. Easily secure, deploy, and manage mobile devices for business use, while allowing employees to stay productive.
What is Knox Enterprise Solutions?
Knox enterprise solutions allow customization, rebranding, and deployment of fit-for-purpose mobile devices. Transform Samsung devices into your digital brand ambassadors or set up interactive kiosks for retail.
How does Remote Access work?
It is the Remote PC that you can remotely control your PC through an IP network, Screen Sharing that mirrors a PC or smartphone connected to the same Wi-Fi network, and the Office 365 function that can be accessed directly using the TV web browser.
When to use remote access?
Use Remote Access when you work and learn at home. As days go by, the functions that can be performed on TV are becoming increasingly developed. The TV itself also supports many features, and if your personal computer is available as it is on the TV, the possibilities of what you can do will be more extensive.
How to connect to a remote PC?
How to connect to remote PC. Step 1. Select Source on Smart Hub menu, and then choose Remote Access. Step 2. Select Remote PC in Remote Access menu panel. Step 3. Enter your computer’s IP address and user ID and password of you PC. Note: This feature is only available on 2019 and newer TV models.
How to activate remote desktop?
You need to make sure that the Remote Desktop setting on your PC is activated. Navigate System menu in your PC control panel, and select the Remote Desktop, then switch to activate Remote Desktop Activation. If MAC PC connection using VNC is too slow, app installation and additional setting to lower resolution needed.
How to access my PC from my TV?
First of all, you need to know your PC's correct IP address, username, and password in order to use the remote PC features. Make sure your keyboard and mouse are connected to the TV, and follow the guide on how to access to your PC on the TV. Step 1. Select Source on Smart Hub menu, and then choose Remote Access.
How to share screen on TV?
To share your PC's screen on your TV, or vice versa, use the on-screen instructions to adjust your setting and connect the TV to a computer using Wi-fi. Step 1. On your PC, select Management Center or Device in the notification area of the taskbar. Step 2.
Is there an OS limit on a TV?
This feature is based on Cloud Service by web browser on TV. Therefore, there is no OS limit.
What is remote support?
Remote Support is a tool included in the Knox Suite bundle and the Knox Manage Enterprise Mobility Management solution that allows an IT admin to securely access, control and support their devices for troubleshooting purposes in either attended or unattended modes.
Why do businesses use remote working?
In recent months, to support multiple governments’ efforts to limit the spread of the COVID-19 pandemic, many businesses around the world have adopted remote working for the safety and well being of their employees. This has resulted in businesses taking different approaches in their way of supporting their employees’ devices and tablets remotely.
What is RS Viewer?
Remote Support Viewer (RS Viewer) which displays the user’s device screen on an administrator’s laptop. The RS Viewer software can be downloaded from the Knox Manage console.
What is Samsung Knox?
Samsung Knox is a defense-grade security platform built from the chip up for superior protection that’s easier to manage. Samsung Knox is a defense-grade security platform built from the chip up for superior protection that’s easier to manage.
How to contact Knox Manage?
Please provide your contact details to get started with a free trial of Knox Manage or discuss a project with our sales team. Or you can call (855) 581-6892 to talk to an expert now.
What is Knox Manage?
Knox Manage is a cross-platform EMM that works with other Android, iOS and Windows 10 devices, but offers the most comprehensive controls for Samsung Galaxy devices , including full support of Knox Platform for Enterprise, Knox Mobile Enrollment and Knox E-FOTA.
How long is Knox Manage free trial?
Get started with a 90-day free trial of Knox Manage. Get started with a 90-day free trial of Knox Manage. Please provide your contact details to get started with a free trial of Knox Manage or discuss a project with our sales team. Or you can call (855) 581-6892 to talk to an expert now.
Can device location be tracked?
With employee consent, device location can be tracked and device owners messaged via the MDM.
