Pre-requisites for remote access
- Duo: You will need to have Duo set up. If you already have Duo set up, skip to step 2. If you do not have Duo set up...
- VPN: Next, you will need to download and install the SCU VPN client. Connect to the VPN before you remotely access...
- SCU Username and Password: You will need to know your SCU Username and Password to connect to...
Full Answer
What software does SCU support for remote access?
It should support all ECC windows software. This remote access method is hardware accelerated and can be used for CAD and other 3D intensive applications. All remote access requires SCU VPN connection enabled before you can remotely connect. Follow the steps below to setup your SCU VPN.
How do I connect to my SCU account?
How you access this service depends on the operating system you're connecting from: Enter your SCU username (in the form "SCU\username") and password.
Can I work remotely from SCU campuses?
Many of the tools you use on the SCU campuses on a daily basis can also support working remotely, but read the fine print below.
Can I upload files from my work computer to SCU?
If you have files on your work computer’s hard drive that you need to access remotely and they do not contain sensitive data, you can upload them to your SCU Google Drive (using your SCU account, not a personal account)
Do you need approval to take a computer off campus?
Before taking a computer off-campus, approval from your supervisor is mandatory.
Can you access network drives off campus?
To access Network Drives from off-campus, you must use the VPN. (See the VPN entry below for more information about using the VPN)
Can a technician remotely control a computer?
Once the technician is done and you get a session ended message, the technician no longer has any controls on your system and cannot see your screen. The technician can never remotely control your system without your permission.
Can Citrix tech support help you remotely?
At times it might be convenient or timely for an Technology Support taff member to diagnose or troubleshoot your computer remotely. They may be able to fix or troubleshoot your computer from their desk. They will be using a utility called GoToAssist by Citrix.
How to install SCU?
Enter your SCU username and password, then click “Login.”. For detailed, step-by-step instructions, click on the “Instructions” button on the bottom right. To install the software, click on the “Download” button and follow the prompts. Important note: You will need administrative access to complete the installation on your computer.
What is 2FA SCU?
The process to connect to the VPN has an additional layer of security called "2-factor authentication" (2FA). More information is available on SCU's 2FA page. You must enroll in 2FA, to access to the VPN service.
What is ECC in computer?
The Engineering Computing Center (ECC) offers several different methods for remote access, depending on the operating system being connected to.
Can you disconnect from an ECC session?
This method should cater to all types of usage and it supports 160 concurrent users. However, it is NOT possible to disconnect from a session and reconnect to it later.
What platforms does Remote Access work on?
4. Our remote access software supports Windows, macOS, and Linux. So any computer running these 3 platforms should be compatible.
What is the engineering computing center?
The Engineering Computing Center is a cluster of lab spaces in the Heafey building that provides primary computing resources for instructional and research-related activities in the School of Engineering and STEM.
Do engineering classes have an account?
All students who register for an Engineering class have an account generated automatically for them.
Is NT/homes/username a Unix file?
Yes. It is /users/nt/homes/username. Note that if you use NT filenames with spaces in them, you will have to surround the filename with quotation marks to do anything with it on the Unix side.
How to contact the Access Office?
You can also contact the ACCESS Office at 408 551-1647 during business hours, or Campus Safety Services at 408 554-4441 for after hours assistance with suspending a missing card.
What is access offic e?
The Online ACCESS Offic e is a wonderful tool to help you suspend your credential, manage your accounts and make deposits.
Pre-requisites for remote access
All remote access requires SCU VPN connection enabled before you can remotely connect. Follow the steps below to setup your SCU VPN. This includes setting up Duo. If you do not enable SCU VPN, your remote connection will fail.
Availability
SSH may be used to access the Linux systems in the Engineering Computing Center (ECC)
Client-side Preparation
Depending on the operating system used on the computer you're connecting from, you may or may not need to install an SSH client first.
Available hosts
Any Linux system in the Engineering Computing Center may be accessed via SSH through its fully qualifed domain name. (ie, <hostname>.engr.scu.edu or <hostname>.dc.engr.scu.edu)
