Remote-access Guide

sfgh remote access

by Crawford Davis Published 3 years ago Updated 2 years ago
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Can I access the f5/remote access site at zsfg?

If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access. While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution.

How do I request remote access to the DPH MyDesktop site?

If you are a UCSF clinical provider (faculty or staff) who needs remote access to the mydesktop.sfdph.org site, please click this link to Request Remote Access to the DPH MyDesktop site .

What is the f5/remote access site?

This F5/Remote Access site is intended for REMOTE (off-site) access. While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution.

How do I get help with sfghvdiprod?

For UCSF users, call the UCSF Service Desk at 628-206-5126. For DPH users, call the DPH Service Desk at 628-206-SERV (7378). After login when clicking SFGHVDIProd in Step 5, the website fails to load.

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Instructions

Using a web browser, navigate to https://remote-vpn01.ucsf.edu . Enter your Single sign on credential and click Login.

Technical Support

For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.

2022 Hearts in San Francisco

Hosted by the San Francisco General Hospital Foundation (SFGHF), the yearly fundraiser event celebrates the healthcare heroes who make ZSFG where the heart is; as SFGHF plays a critical role in fuding programs and initiatives across all ZSFG services and raises awareness of our wonderful programs and heroes.

2021 SF Learning Modules and Trainings

A resource webpage assisting UCSF Faculty, Staff, and Trainees at ZSFG to navigate the City's SF Learning Portal to complete required trainings. Tools include Quick Guides, FAQs, important dates, and much more.

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