The Remote Access Service. In order for a computer to be made available at all times its necessary for SimpleHelp to have a service running on that computer. To set this up just point a browser at the /access page on your SimpleHelp server to download the Remote Access installer, then run it. This will open up a configuration app where you can set a name for the shared computer, set permissions to disable monitoring or require a machine-specific password, and configure an HTTP proxy if ...
Full Answer
How does simplehelp work with remote access?
Remote Access Servers - each remote access service can register with one or more SimpleHelp servers. If you enter in multiple server addresses then the remote access service will appear on both servers simultaneously. Server addresses can register over HTTP, UDP or HTTPS.
What is the remote access service?
The service is to be deployed to many machines where manually interacting with each installation is undesirable. The Remote Access Service supports silent installation, configuration and startup of the service to work around these limitations. There are two ways to silently install the Remote Access Service:
How do I register a computer with simplehelp?
Install the Remote Access Service to register a computer with SimpleHelp. Technicians can then monitor it and be alerted of problems, and connect when required. screens and control them. monitor them and connect in if required. and upgrade whenever you like.
How do I set up a remote access server?
You can use the standard Remote Access installer (downloaded from /access on your server) and pass in a set of parameters to automatically configure and launch the server. You can download a preconfigured binary from the SimpleHelp server that includes your configuration details and instructions to silently install.
What is the best remote access for free?
The 3 best free remote desktop software solutionsZoho Assist: top free remote desktop platform. Zoho Assist's free plan offers top tools including built-in live chat, multi-device connectivity, multi-monitor support, and more. ... AnyDesk: excellent free plan for personal users. ... Microsoft Remote Desktop: free remote access.
How do you use simple help?
Any technician can log in using the following steps: Open your web browser and navigate to the technician address of your installed SimpleHelp server (http://
What is the best app for remote access?
Reviews of 25 Best Remote Desktop Apps for AndroidTeamViewer Remote Control. ... Chrome Remote Desktop. ... AnyDesk Remote Control. ... Remote Desktop 8 (Microsoft Remote Desktop) ... Splashtop Personal Remote PC. ... AirDroid: Remote Access and File. ... Unified Remote. ... VNC Viewer – Remote Desktop.More items...
What is SimpleHelp?
SimpleHelp is server software that provides remote support and remote access functionality allowing you to support your customers and manage remote machines regardless of their operating system. SimpleHelp acts as a bridge to connect you and your customer, allowing you to control and support their computer.
What is Jwrapper remote access?
SimpleHelp remote support software allows you to run your own support server. Your customers can share their machines with you to get help with difficult issues, allowing you to see and (if they allow it) control their computer and your software as if you were sitting at their machine.
How do I install simple help?
Installing SimpleHelp on Windows couldn't be easier, simply download the executable and run it. SimpleHelp will automatically install the SimpleHelp server as a Windows service.
How can I remotely access another computer over the Internet for free?
10 Best Free Remote Desktop Tools You Should KnowTeamViewer. Available in premium and free versions, TeamViewer is quite an impressive online collaboration tool used for virtual meetings and sharing presentations. ... Splashtop. ... Chrome Remote Desktop. ... Microsoft Remote Desktop. ... TightVNC. ... Mikogo. ... LogMeIn. ... pcAnywhere.More items...
How do I remotely connect to another computer?
Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.
Is TeamViewer free?
TeamViewer is free for personal use, which means any tasks within your personal life for which you are not being paid. Connections between personal devices at home or helping friends and family remotely qualify as personal use.
How can I control another phone from my phone?
Best Apps to control someone's Android device remotelyAirMirror. Image Credits: AirMirror on Play Store. ... TeamViewer Remote Control. Image Credits: TeamViewer on Play Store. ... RemoDroid. Image Credits: RemoDroid on Play Store. ... Inkwire Screen Share + Assist. Image Credits: Inkwire on Play Store. ... ApowerMirror.
What is remote access app?
Remote desktop software, more accurately called remote access applications or remote access software, let you remotely control any computer in another location. With the help of these remote access applications, you can take over the mouse and keyboard of another computer and use it just like your own.
What is the alternative for TeamViewer?
Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022
Which is better AnyDesk or TeamViewer?
Which is better: AnyDesk or TeamViewer? Both tools offer a user-friendly and fluid UI, as well as excellent performance. While AnyDesk provides built-in navigation and quick command options, TeamViewer boasts a variety of communication tools, making it the better choice for sharing smaller files.
Is SimpleHelp free?
SimpleHelp now includes Remote Work features to easily setup and manage remote workers. It is currently free to use in the short term, for any number of remote work users.
Can SimpleHelp monitor PCs?
Computers that are registered with your SimpleHelp server can each upload performance data. With SimpleHelp you can monitor thousands of servers and PCs, allowing you to easily spot problems before users notice.
Can SimpleHelp share desktop?
SimpleHelp technicians can share their desktop from within the SimpleHelp Technician Console. Presentations can be attended by thousands of attendees just by using a web browser. No Java, Flash, Silverlight or downloads required, and presentations can be viewed from almost any device.
Can you use SimpleHelp to connect to a remote computer?
Remotely diagnose issues and access computers when no-one is there. Technicians can use SimpleHelp to connect to a remote computer with just a single click, allowing them to efficiently perform remote maintenance and deployments.
Monitoring
Once set up your computer will appear in the Access tab in the technician client. From here you can see a wealth of information including charts and expandable screen thumbnails all updated live.
Silent and Headless Installation
The default behaviour when the Remote Access Service is downloaded is for the Remote Access Configuration application to launch. This application allows you to start the Remote Access Service. Simply executing the Remote Access executable will not automatically start the service.
Controlling macOS Permissions
macOS Mojave (10.14) and Catalina (10.15) introduce security permissions that control whether SimpleHelp sessions are able to view and control the machine. SimpleHelp 5.2 includes security controls to detect whether the Remote Access Service has these permissions, and the request them if they have not already been set.
Download SimpleHelp Server
SimpleHelp is a self-hosted website server. To use SimpleHelp you will need:
SimpleHelp 5.3 Beta
We'd love to hear what you think of our upcoming SimpleHelp 5.3 release.
Easy Remote Work Access for Employees and Customers
Allow customers or employees to gain access to their machines through your SimpleHelp server. Easy account management allows them to login without needing additional credentials.
Try Remote Work
Take a closer look at SimpleHelp's Remote Work features by requesting a trial today.
SERVER SOFTWARE FOR WINDOWS, LINUX & MAC
Install on a computer inside or outside of your network to allow your support technicians to connect to your customer's computers.
WITH SIMPLE LICENSING
Use your server forever without rental fees or hidden costs. Pay for the sessions you need, and upgrade whenever you like.
SUPPORT CUSTOMERS WHO VISIT YOUR SITE
Customers who need support visit your site to launch the support application. Your technicians see the customer in the waiting queue, and initiate a session.
MACHINES FOR UNATTENDED ACCESS
Install the Remote Access Service to register a computer with SimpleHelp. Technicians can then monitor it and be alerted of problems, and connect when required.
Removing the Remote Access Service
There are a number of ways to uninstall and remove a remote access service, depending on how the service was initially installed, and whether or not it trusts the SimpleHelp server.
Removing a Registered Service
If you wish to uninstall a remote access service that is currently listed in the Access tab you can do so by selecting the machine (s) that you wish to remove and using the Stop action. This will stop the remote service and uninstall it from the remote machine.
Uninstalling using Menu Shortcuts
If the technician installed the remote access shortcuts, you can use the Uninstall Remote Access Service shortcut to remove the installation. Note that it is up to the technician to decide whether or not the shortcuts were installed.
