How does Spiceworks remote support work?
This is typical with servers or when performing maintenance on a PC while the end-user is busy at a meeting or something. Admins can use the remote access software to gain control of the desktop to perform whatever maintenance needs performing. Spiceworks Remote Support is a remote access tool with attended access.
How do I remotely access my users'computers?
Access your users’ computers across the Internet, with Spiceworks’ free remote support tool for Windows and Mac workstations. Have feedback for this tool? Let us know by tapping the circle in the bottom right. On launch, we will create the session in a new windows and send an invite link to your user as a ticket update.
What are remote support tools and remote access?
Remote Support tools allow an IT pro to connect to a remote device through their own computer and work directly on it (by desktop sharing), in order to provide support. This can involve both remote access and remote desktop solutions. Remote Access tools provide you with (wait for it…) access to a remote computer with desktop sharing.
What is remote access and how does it work?
This works by using an application to connect to a user’s computer over the internet or local network, and remotely operate it in order to solve a problem. These connections are typically “attended,” meaning that someone has to physically be at the device you’re connecting to in order to accept your connection.
Does Spiceworks have remote control?
Spiceworks Remote Support is a remote access tool with attended access. Remote Desktop tools also give you access to another computer over your network, and, like remote access, it can be done unattended. However, remote desktop tools only allow one person to have access to the desktop.
Who owns Dameware?
SolarWinds IncThe Austin software maker reported a second-quarter profit of $19.4 million on $64 million in revenue compared to a profit of $13 million on $45.8 million revenue during the same three months last year. A division of software maker SolarWinds Inc.
Is Dameware a security risk?
Dameware features a very high level of security, meeting requirements set out by the U.S. Federal government. It is compliant with Federal Information Processing Standards (FIPS) 140-2, using the BSAFE Crypto-C Micro Edition cryptography module.
Which remote desktop software is the best?
Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...•