How to remotely support customers using Splashtop?
Splashtop SOS (Splashtop Business purple app icon) enables you to provide on-demand or ad hoc support to a user. The user simply downloads and runs a program from sos.splashtop.com that shows a 9-digit session code on-screen. The session code is all you need to connect to the user's computer. Upon completion of the support session, the user can ...
Does Splashtop work in safe mode?
Splashtop does work in safe mode for Windows 7 and higher and Windows Server 2008 and higher. This means the Splashtop streamer can auto-launch in safe mode. If network is available, a remote session can also be established to it. Update 10/17/2017: Remote Reboot to normal and safe mode is a feature that has been released since December 2016.
How secure is Splashtop?
- sprite-minus Whiteboard feature available only on iPad or Android
- sprite-minus Some rare connection problems in our testing
- sprite-minus Installs an intrusive audio extension on the Mac
Is Splashtop personal free?
Splashtop Personal version is free for personal use on your local home network. You may want to check out more software, such as Splashtop Remote, Splashtop or Splashtop Connect for Firefox, which might be related to Splashtop Streamer. Download Splashtop Streamer
What is Splashtop remote access?
About Splashtop Remote Support Splashtop is a remote support solution designed for managed service providers, IT professionals and help desk staff. It offers multiple-device access, file transfer, remote printing, chat, grouping and user management functionalities.
How do I use Splashtop remote access?
Open the Splashtop Business App on your laptop, tablet, or mobile device, and simply click on the computer you wish to remotely access to start the lightening-fast, secure remote access session. Once connected, you can access any file or application on your remote computer.
Is Splashtop remote free?
Splashtop Personal is free* for personal use on your local home network. Access your computer from the comfort of your couch or bedroom using an iPhone, iPad, or Android device for mobile remote access, or access your remote computer from another computer.
Is Splashtop as good as TeamViewer?
Conclusion. SplashTop is ideal for single-users and small businesses because it's affordable, and provides better support. However, TeamViewer is an equally excellent software, and boasts greater performance and many additional features.
Can I use Splashtop away from home?
Remote access gives you the freedom to work from home or anywhere in the world. Splashtop gives you high definition quality, so you'll see your screen in real time and feel like you're sitting in front of it, even while using an iPad, iPhone, or Android device.
How can I remotely access my computer from anywhere?
Just follow these steps:On the computer you want to access remotely, click the Start menu and search for "allow remote access". ... On your remote computer, go to the Start button and search for "Remote Desktop". ... Click "Connect." Log in with the username and password you use on your home computer to gain access.
Does Splashtop work from anywhere?
The Best Value Remote Access Solution Splashtop Business Access is the best solution for those who want fast, easy, and secure remote access to their computers. Unlimited remote access to your computers from any device, any time, and anywhere. “A hybrid work environment is the future.
How long is Splashtop free trial?
For 7 DaysStart a Free Trial of Splashtop Try Our Products Free For 7 Days! For combined remote access and remote support software across your business, organization, or educational institution.
Is Splashtop a VPN?
Splashtop offers a RDP / VPN alternative solution that greatly simplifies remote access setup for IT and easy usability for employees/end-users.
Which remote desktop software is the best?
Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...•
How secure is Splashtop?
Is Splashtop Secure? Yes, Splashtop's remote access and remote support solutions are highly secure. All connections are protected with TLS and 256-bit AES encryption. Splashtop also comes with top security features including device authentication and two-factor authentication.
What is the alternative for TeamViewer?
Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022
How do I connect Splashtop to my computer?
How to Set Up Remote DesktopStep 1 – Create Your Splashtop Account. ... Step 2 – Download the Splashtop Business App on the Devices You Want to Remote From. ... Step 3 – Install the Splashtop Streamer on the Computers You Want to Remotely Access & Control. ... Step 4 – Launch a Remote Connection from the Splashtop Business App.
How do I use Splashtop as a second monitor?
If you have dual monitors at the office and at home, click the monitor icon on the Splashtop ribbon and choose All Monitors (Multi-Window). The second monitor will open in its own window. You can drag it to the second monitor on the home computer and expand each one to fill each screen.
Why is Splashtop not connecting?
Make sure your device is connected to the Internet, and proxy settings are configured properly on your machine's network settings and/or in the Splashtop software settings. If there is a firewall or anti-virus enabled on your device, make sure the following Splashtop processes are not blocked: SRManager.exe.
How did Splashtop Streamer get on my computer?
Keep in mind that the only way someone could access your work computer is if 1) they have a user account within your organization's Splashtop account, and 2) the account administrator set their access permission to be able to access your computer.
Does splashtop work remotely?
“Splashtop allows us to remotely support hundreds of customers, and without it, we would have continued to do on site visits for calls that could be done remotely, resulting in a less profitable service department.”
Is splashtop a zero trust platform?
Splashtop is also leading the charge to deliver a secure, zero trust remote access platform. Splashtop remote access and remote support solutions comply with or support our customers’ compliance with industry and government standards and regulations, including SOC 2, GDPR, CCPA, HIPAA.
Is splashtop secure?
With the increase in remote work heightening cybersecurity risks, Splashtop has invested millions into its security infrastructure, and formed a Security Advisory Council filled with today’s leading cybersecurity experts. Splashtop is also leading the charge to deliver a secure, zero trust remote access platform. Splashtop remote access and remote support solutions comply with or support our customers’ compliance with industry and government standards and regulations, including SOC 2, GDPR, CCPA, HIPAA. Our global data centers, including our EU hosted data center located in Frankfurt Germany, help ensure compliance with regional requirements.
Where is splashtop located?
About Splashtop. Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
What is a technician on splashtop?
Technicians are individuals who will use Splashtop to provide remote support. You may create as many technician accounts as you need. End-user accounts are used to give end-users remote access to their computers which are managed under your account. You may create up to 50 end-user accounts with Remote Support Premium and you can purchase an add-on ...
What is splashtop remote desktop?
Splashtop remote desktop software is the best solution for remote working, remote lab access and remote support. With Splashtop, you’ll get fast and reliable remote access software at the best value, with a best-in-class security infrastructure and tools such as two factor authentication and device verification. Great for individual users, small teams, and entire organizations / schools.
Can you use splashtop for work?
Use personal devices for work or education – Implementing remote access at your business, school, or organization? With Splashtop, your users will be able to use any of their work, school, or personal devices for remote access.
ENTERPRISE OPTIONS
Current Subscribers: Visit your account page to upgrade, renew, or add users to your current plan/pricing.
Security is Our Priority
Over 200,000 businesses and 30 million end users around the world, including large banks, law enforcement, government agencies, local governments, and government contractors securely use Splashtop.
Splashtop Business Access Key Features
Splashtop Business Access uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality, sound, and fast connections.
Business Access Pro – Exclusive Features
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi.
About Splashtop
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Why are our prices so low?
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.
