Remote-access Guide

splashtop remote access review

by Jany Russel Published 2 years ago Updated 2 years ago
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Can I trust Splashtop?

Splashtop is a great choice for those without much tech experience. It's easy to set up and the user interface is responsive and beginner-friendly. The software also comes with some great extra features, powerful security on all levels, and a detailed knowledge base.

Can Splashtop be used to spy?

No. Splashtop is a remote access tool that enables remote workers to access and control their office computers.

Is Splashtop better than VPN?

Using Splashtop, you will get higher performance, better security, and easier scalability than VPN-based solutions for your remote access needs, at a fraction of the cost! Try Splashtop for free today, and experience the difference yourself.

Is Splashtop as good as TeamViewer?

Conclusion. SplashTop is ideal for single-users and small businesses because it's affordable, and provides better support. However, TeamViewer is an equally excellent software, and boasts greater performance and many additional features.

Can my company see my remote desktop?

Can my employer see me at home via Citrix, Terminal, and Remote Desktop sessions? A: NO, your employer cannot see you at home through the Citrix/Terminal Server or Remote Desktop sessions. The way this technology works, it is not possible in general.

Does remote desktop show screen on host?

As they are remote working, then your screen is visible to anyone who is at the same location as the target device (the one which has your remote session running). So for example, if you use the software to remote into your desktop in the office and the screen is on.

Is Splashtop considered a VPN?

Splashtop offers a RDP / VPN alternative solution that greatly simplifies remote access setup for IT and easy usability for employees/end-users.

Is remote desktop more secure than VPN?

The essential difference when comparing VPNs and RDP is that a VPN doesn't provide your device with any additional functionality the way an RDP does. You're still using the same old device, only that its IP address has changed and it is now a whole lot more secure when accessing the Internet.

How long is the Splashtop free trial?

For 7 DaysStart a Free Trial of Splashtop Try Our Products Free For 7 Days! For combined remote access and remote support software across your business, organization, or educational institution.

Which remote desktop software is the best?

Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...•

Is remote PC better than TeamViewer?

RemotePC has 145 reviews and a rating of 4.54 / 5 stars vs TeamViewer which has 10442 reviews and a rating of 4.63 / 5 stars.

What is the difference between TeamViewer free and paid?

TeamViewer is free for personal use, which means any tasks within your personal life for which you are not being paid. Connections between personal devices at home or helping friends and family remotely qualify as personal use. To learn more, see this article from the TeamViewer Community.

What is Splashtop SOS used for?

Designed for helpdesk and support professionals, SOS allows you to perform ad-hoc remote support to an unlimited number of devices. No matter where you user is or when their problem arises, you can easily remote into their Windows, Mac, iOS, or Android* device, take control, and fix the issue quickly.

How do I remove Splashtop Streamer?

Windows:Open Control Panel -> Programs and Features.Select "Splashtop Streamer" and/or "Splashtop Business"Click on the "Uninstall" button.If necessary, can run the zip attachment to uninstall, plus cleanup registries and directories: Splashtop Streamer: CleanUpInstallerSRS. zip.

How does Splashtop Streamer work?

How Does Splashtop Remote Access To Computers Work? Splashtop works by installing a streamer app on the computers that you will need access to. The streamer application can be set to always run in the background when your computer is on. The streamer app will be tied to your Splashtop account.

What is Splashtop for RMM?

Use Splashtop with RMMs Splashtop technology powers the remote control function in Autotask, Naverisk, and Atera. It enables a simple, reliable, and fluid remote control, for unattended support.

How to use splashtop for remote control?

Just install the Splashtop control app on the device you want to use for remote control and download the Splashtop streamer app on the devices for remote access. You can access all your connections through your Splashtop account, with no need for additional passwords.

How to contact splashtop support?

You can get in touch with Splashtop’s customer support team by phone, live chat, or email ticket. We found that the wait for help during the business week can be more than 30 minutes by live chat, which is less than ideal if you run into an issue with the software.

What is splashtop software?

Splashtop is a comprehensive remote desktop software with offerings for individuals, business teams, and IT professionals. The plans are very reasonably priced and you can access any of your desktop or mobile devices using this software.

What is splashtop helpdesk?

For IT professionals, Splashtop offers a robust helpdesk platform. The software enables technicians to connect remotely to unattended computers within your network. Plus, multiple technicians can remotely access a single computer at the same time and network administrators can control user access privileges to manage network security.

How much does Remote Support Plus cost?

IT technicians have 2 options. The Remote Support Plus plan allows unattended access for up to 25 computers for $299 per year, with an unlimited number of technician licenses. Alternatively, the SOS plan starts at $199 per technician per year and supports attended access for an unlimited number of computers. Splashtop offers additional SOS plans that include limited unattended access.

How much does Business Access cost?

Individuals will be most interested in the Business Access plans, which start at $60 per year for a single user. If you have a small business team, the Business Access Pro plan costs $99 per user per year and offers features like chat, multiple simultaneous connections, and wake-on-LAN.

Does splashtop work on iOS?

Regardless of what Splashtop plan you choose, the software works across a wide range of devices. You can remotely connect to or from an Android or iOS mobile device using the Splashtop app, for example. All plans also include session logging, which is typically reserved for enterprise applications.

What is splashtop business access?

The Splashtop Business Access Pro plan offers 256-bit encrypted sessions with all standard remote access features plus some important extras: a chat window, file transfer, a shared clipboard, local printing of remote files, and access from mobile devices. You also get advanced features like the ability to restart the remote machine in safe mode when you're troubleshooting someone else's machine. You can only access Windows and macOS systems, but you can access them from just about anything, including iOS, Android, Kindle Fire, and any platform that can run the Chrome browser. Older versions made you use an file-manager-style window for transferring files between computers, but the latest version lets you drag and drop files between desktops, and the feature works on both Windows and macOS systems.

How much does splashtop cost?

If, for example, you want multiple users to access your machine at the same time, add a Splashtop Classroom account, designed for education, but usable by any business, with subscriptions starting at $29.99 per year with shared access from three devices.

Why Get Remote Access Software?

A remote access app lets you run a computer located across the room or across the world as if you were sitting in front of its keyboard and screen. You connect to the remote machine using the app, and then—until you click the mouse outside the remote access window—everything you type and every move you make with the mouse gets sent to the remote machine. This gives you access to your own home or office desktop while traveling with your laptop, or you can send out an invitation to someone else that lets them access your machine.

What is splashtop Streamer?

Like VNC Connect, Splashtop uses two separate apps: a server app called Splashtop Streamer installed on the machine you want to log into and a central control app called Splashtop Business, which you install on machines you want to view from.

Can you use splashtop to connect to your computer?

Splashtop warns you if you try to use its viewer to connect to your own computer, but it doesn't block you from doing so. If you do, the viewer displays an endless series of images of your screen receding into the distance, with no way to stop it except by shutting off the viewer. As far as I can tell, the only thing you can accomplish with this is a mildly psychedelic experience, and it might be better if Splashtop didn't let you connect to your own machine at all.

Does splashtop require authentication?

Security Settings. I'm impressed with Splashtop's flexible and mostly convenient security settings. As with other remote access software, Splashtop requires you to authenticate each new device you try to access by sending you an e-mail with an authentication link.

Is splashtop business pro a good app?

Splashtop Business Pro is an economical, but ambitious, alternative to pricier remote access software like our Editors' Choice apps, TeamViewer and GoToMyPC. When we last looked at Splashtop, the app mostly impressed us with its low price. However, the latest version is impressive for its range of features and elegant design, even if it still has a way to go to match the higher-priced competition.

Which is better, iOS or splashtop?

The iOS version is somewhat better, offering a fresher look, while also offer a high degree of clarity about what each tool’s function is, and hiding tools while not in use. Splashtop has desktop support for macOS and Windows, and clients for macOS, iOS, Windows, Android, and ChromeOS.

How much is Business Access Pro?

A small bump up to Business Access Pro at $8.25 a month (billed annually at $99) allows remote access of up to 10 computers. With multiple accounts, each user can bring up to 10 computers into a group set, allowing fairly massive numbers of desktop systems to be managed inexpensively. (Splashtop offers a Personal flavor for one’s non-business use that doesn’t include internet-based access, which is a $13 a year add-on. I’d recommend TeamViewer for personal use instead.)

Is splashtop a good tool?

Splashtop is a solid remote-access tool, but it’s licensing and intent seems best suited for when you have either a very small deployment—yourself and two or a few computers—or share many desktop systems, particularly cross-platform, with a relative handful of users.

Is splashtop more expensive than other companies?

With a focus on just providing solid remote-access tools, Splashtop is far less expensive than its closest competitors, which include features that many users may not need, such as file storage, password management, and full-blown conferencing tools.

Is splashtop a Mac app?

Splashtop has a relatively modern interface that’s simple and largely free of frustration, even if its macOS version doesn’t feel much like a Mac app. The desktop client software provides dropdown menus inside its floating window that are more common under Windows (and older Windows app, in particular), but they’re crisply delineated. You can control the video-frame rate and scaling, as well as start a screen recording.

Why do I use splashtop?

“The main reason I chose Splashtop was for the feature which allows you to view and control Android/iOS devices. I have been using that feature along with the unattended access feature for desktop computers and both have been working flawlessly since day one”

How long is the splashtop free trial?

See for yourself why customers love Splashtop. Learn more about which Splashtop solution is best for you. You can get started for free anytime with our 7 -day free trial. No credit card or commitment required.

What is the best remote access solution for small businesses?

Simple, secure, and cost-effective, Splashtop is the best remote computer access solution for small businesses with teams that split their work time between home and the office.

What Is Unattended Access and Remote Support?

Unattended access is a category of software that gives business owners, IT staff, and other workers the ability to take control of a second computer or mobile device from anywhere in the world with a strong internet connection. It was developed to allow technicians to troubleshoot computers from a distance, but it has become a very popular tool for hybrid-remote employees who need to access their office computers from home or vice versa. Most unattended access software providers also feature remote support as part of the same subscription plan or as an add-on that functions within the same user interface.

How much is Business Access Solo?

Business Access Solo: $5 per monthly user, billed annually. You can access your unattended computers from any major operating system, view one remote monitor at a time, and switch between monitors. Other features include file transfer, remote print, audio and logging.

Is splashtop secure?

Splashtop helps keep its users secure with an extensive list of helpful features, including multilevel password security, blank screen, screen auto-lock, session idle timeout, and remote connection notification. Apps are secured through device authentication, two-factor verification, TLS 1.2 and 256-bit AES encryption. The infrastructure is hosted on Amazon Web Services, which provides a secure network with firewalls, data encryption and DDoS mitigation. Splashtop also includes security breach prevention with 24/7 intrusion detection and defense mechanisms.

Is splashtop good for work?

Splashtop Business Access helps ensure that employees who are regularly transitioning between their home office and traditional office never feel like they're missing access to the hardware and data they need to work efficiently from home. Splashtop accomplishes this better than most, with the ability to access your machine from almost any device, view multiple remote monitors simultaneously, and even share your desktop via weblink for lightning-fast collaboration.

Does splashtop have a security system?

Yes, Splashtop utilizes a number of cybersecurity measures, including multifactor authentication, 256-bit AES encryption, 24/7 intrusion detection and DDoS protection. In fact, Splashtop is used in organizations with strict regulations regarding data security to comply with HIPAA, GDPR, PCI and other high standards.

Does splashtop have a live chat?

Splashtop has U.S.-based customer support, with international agents available outside of U.S. business hours to help resolve technical issues quickly, no matter what time they happen. The company boasts of "no hidden phone numbers, no automated agents, and no long hold times," which we found to be true in our limited experience with the live chat feature.

What is Direct Remote Support?

Direct remote support for our client devices, easy to use interface and fast, robust solution. Unforeseen benefit, being able to resell remote access to client’s devices during the coronavirus lockdown.

Is splashtop a good remote control?

A good piece of software, although it's bare-bones and a bit slow in comparison with others. Splashtop has a good price point and is decent entry-level remote control software, although there are alternatives that perform better. It's hard to beat the price, though. Test a few before you decide. Pros.

Is splashtop a good solution?

So far Splashtop has been a great solution to working from home. This gives my employees the ability to do work from home and not have to come into the office or take piles of work or desktop computers home with them. We've had no issues with connectivity and have really enjoyed how well this is working for us. It's a relief!

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