Remote-access Guide

ssrl remote access

by Ansel Dickinson DDS Published 2 years ago Updated 1 year ago
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Remote Access at Elevated Temperatures and Controlled Humidity

  • Introduction. Expanding on the mature remote access program for cryogenically cooled crystals using the SAM System, SSRL...
  • In-situ Plate Shipping Kit Components. The SSRL In-situ Plate is a combination of a crystallization plate and a uni-puck...
  • Plate Inspection and Storage. Before each use, the plate...

Full Answer

What do remote users have access to at SSRL?

Remote users have access to all experimental facilities, except when they require on-site preparation. New remote users who have never collected data at SSRL before should get training on the beamline control software and other users facility, unless they can get assistance or instructions from other experienced members of the group.

How do I get in touch with SSRL?

Use the beamline cell phones or weekend phone to reach staff during call hours (see below), e-mail at any other time. Information about the beam status is available through the SSRL Web site. You can also call the number (650) 926-4040 to contact the Duty Operator on call.

How do I contact SSRL support staff?

Use the beamline cell phones or weekend phone to reach staff during call hours (see below), e-mail at any other time. Information about the beam status is available through the SSRL Web site. You can also call the number (650) 926-4040 to contact the Duty Operator on call. Support staff will be on call from 9 am to 9 pm.

How do I arrange a remote training session?

Training sessions can be arranged on a need to basis by contacting user administration. New users who are unable to get hands-on training session at SSRL or at their home institution must schedule a remote training session a few weeks or as soon as possible in advance of their beamtime.

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Overview

Remote Access allows users to perform experiments on BioSAXS beamline and run processing software on the beamline computers from remote locations anywhere in the world. Remote Access is accomplished by using an NX Client/Server Remote Unix Desktop application.

Host Server Address

The server is currently running NoMachine's Terminal Server Version 6.12.3 and the operating system is CentOS 7.8.

Downloading and Installing the NX Client

There are several server and client products offered by NoMachine. For the NX Client there are two packages to choose from:

Starting the NX Client

For Windows, double click on the "NoMachine Enterprise Client" shortcut on the desktop or use the windows search box

How does SSRL work?

The SSRL In-situ Plate can be used to grow crystals by hanging or sitting drop vapor diffusion on Grids or other substrates affixed to magnetic bases. Alternatively, crystals grown elsewhere can be transferred onto substrates stored in charged plates.

What is SSRL in-situ plate?

The SSRL In-situ Plate is a combination of a crystallization plate and a uni -puck crystal storage container (Fig. 2). It enables crystallization, transport and remote access mounting of samples on a beamline goniometer at controlled elevated temperature conditions or at controlled humidity and ambient temperature.

How many SSRL plates can be safely transported in one blue thermal shipping container?

Up to 6 SSRL In-situ Plates can be safely transported in one Blue Thermal Shipping Container. The thermal shipper consists of many layers of material optimized for maintaining a constant temperature and for reducing physical shock to samples inside (Fig. 21).

What is SSRL in-situ crystallization plate?

The SSRL in-situ crystallization plate is compatible with a variety of sample holders (meshes, chips, capillaries, grids, etc.) affixed to magnetic sample pins (Fig. 8). It is important to choose magnetic bases that are compatible with the Stanford Automated Mounter robot (SAM). Detailed instructions about the allowed sample bases for use with the SAM robot can be found in the SAM Manual, including a size chart for sample pin length and details about sample pin vendors and part numbers.

Can crystals be grown in SSRL?

For experiments under controlled humidity conditions, crystals may be grown in the SSRL In-situ Plates or bare crystals can be transferred into properly charged plates, following the instructions outlined the next sections of this document.

When do remote experiments start?

Remote experiments are scheduled to start at the normal time (3 PM). However, support staff may contact you to start earlier in the day (as early as 11 AM). Please review the experiment policies that apply to remote access beamtime.

Can you do hands on training at SSRL?

Hands on training can be done at SSRL. Training sessions can be arranged on a need to basis by contacting user administration. New users who are unable to get hands-on training session at SSRL or at their home institution must schedule a remote training session a few weeks or as soon as possible in advance of their beamtime.

Client installation and configuration

Before accessing our remote Linux desktop server for the first time, the user must follow a simple procedure to install and configure the NoMachine client. See:

Access to beamline computing facilities

After logging in to the NX server, the user may establish a remote internal connection to any SSRL SMB computer:

Troubleshooting

While the NX remote desktop has been working very well for both staff and users over the years, problems now and then show up. Here is a list of issues that we have come across and managed to find solutions to.

Download and installation

With version 4 of the NoMachine software, there are several server and client products. On the client side there are two to pick from.

Configure

Windows: Double click on 'NoMachine Enterprise Client' shortcut on your desktop. You can also find it in the Start menu; Start -> All Programs -> NoMachine -> NoMachine Enterprise Client

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