How do I remotely access a physician office?
Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App: Microsoft Outlook Access via Browser (e.g., Edge, Chrome, Firefox, etc.):
How do I use on premises MFA for remote access?
On Premises MFA – Use this option for remote access to applications through Connect Portal (i.e., Epic or Cerner) and AthenaNet Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.
How do I submit a service ticket for remote network access assistance?
For help, submit a service ticket through the ServiceNow Self Service Portal. Use the Catalog Item titled “Remote Network Access Assistance”: Click here to learn how to submit a service ticket.
Get connected with the resources you need
After setting up remote access with the IT Department, approved St. Mary’s Health & Clearwater Valley Health employees can log in to the network while offsite. If you do not have access and would like to make an update, please see Website Change Request below.
Remote Access for Email
Access your inbox and send emails from anywhere there’s an internet connection.
Brand Resources
COMING SOON: Download departmental logos, letterhead, PowerPoint and flyer templates, the color palette and more to showcase our Brand.
Website Change Request
Our Community Relations and Marketing Team is ready to help with your questions and requests. We look forward to serving you.
View Job Opportunities
We strive to make our facilities the best health care options for patients, physicians and professionals.
Step 1: Security - MFA Setup
Multi-Factor Authentication (MFA) is required for safely and securely accessing Trinity Health resources while working off-site.
Step 2: How to Connect to Trinity Health Resources
Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.
Need Help?
Please follow the instructions on this page before calling the Service Desk, unless your issue is critical, e.g., one that impacts patient care.
Frequently Asked Questions
Most people use the Trinity-Health domain EXCEPT in the following locations:
