Remote-access Guide

suncor remote access

by Valentin Ruecker Published 3 years ago Updated 2 years ago
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How do I sign in to the Suncor Remote app?

In the Welcome to Remote screen, enter your Suncor username and password. 5. Click Sign In. 6. In the SecureIDbox, enter your PIN, followed by the token number that displays on your RSA token. 7. Click Sign In. Tip:For soft tokens, tap the RSA Tokenicon ( ) on your phone to open the app and view the generated token code.

What kind of company is Suncor Energy?

Learn more about self-service passwords and remote access for Suncor employees and contractors. Skip to main content Suncor Energy Inc. What we do What we do At Suncor, we extract, produce and provide energy from a mix of sources, ranging from oil sands to wind and renewable fuels.

How do I connect to BIG-IP Edge using Suncor?

If you use a Suncor computer, please connect using the BIG-IP Edge client and the SUNSBCgroup of applications in Windows. Prerequisites Suncor username, password, RSA SecureID token and a PIN number.

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Benefits of using Workday

Workday is intuitive and easy to use, like your favourite website or online banking app. You’ll be able to quickly navigate around to do what you need to do.

Get ready for your new Workday

Workday is mobile and accessible in multiple ways (web and app). You can access Workday from any computer browser or from your personal device for easy access – and it’s off the Cisco AnyConnect VPN. Note: You will need your Suncor credentials and multi-factor authentication to use Workday.

Same pay - More Options

Paper pay statements will no longer be mailed to active employees when Workday goes live in 2022. If you have a reason to continue receiving a paper pay statement, contact the Employee Centre after go-live (not before).

Same vacation - Different view

Manage changes to your benefits in one place. Workday will replace the Sun Life app in 2022, so updating details related to your benefits and enrolling in benefits will be in one application. More information will be shared closer to the 2022 benefits enrollment period.

When Workday goes live in 2022

Use Workday via web browser or download the Workday app on your personal device.

What is a softphone extension?

Mobile softphone – Turn your cellphone into a VoIP extension that has seamless communication, chat and video calling, and all outgoing calls will display your office phone number.

How to connect to a VoIP phone?

Here are a few of the ways you can connect remotely using VoIP: 1 PC softphone – Software is installed on your laptop and uses either the built-in microphone and speakers, or a computer headset. 2 Mobile softphone – Turn your cellphone into a VoIP extension that has seamless communication, chat and video calling, and all outgoing calls will display your office phone number. 3 Web RTC – All you require is your username and password to turn your web browser into a softphone with all of the same features and functionality. 4 Physical VoIP phone – Take your physical office phone home and work as you would in the office from the safety of your own home. Only requires a Power over Ethernet (PoE) to set up. 5 Mobile twinning – pick up all incoming calls to your desk phone via your cell phone for seamless communication.

What is a softphone on a laptop?

PC softphone – Software is installed on your laptop and uses either the built-in microphone and speakers, or a computer headset. Mobile softphone – Turn your cellphone into a VoIP extension that has seamless communication, chat and video calling, and all outgoing calls will display your office phone number.

What is a physical VoIP phone?

Physical VoIP phone – Take your physical office phone home and work as you would in the office from the safety of your own home. Only requires a Power over Ethernet (PoE) to set up.

What is remote call forwarding?

Remote Call Forwarding – Remotely forward incoming calls to any phone, even a cell phone.

Why is it important to record calls?

Call Recording/Reporting – As employees migrate to working remotely, it is even more crucial to document and record calls to ensure productivity, efficiency and quality.

Is Sunco a health care provider?

Sunco is committed to the health and safety of our team and clients as a result of the COVID-19 global health emergency. We have enacted our own comprehensive business continuity plan to ensure, as an essential service provider, that we continue to support our clients, while taking necessary precautions to ensure the wellbeing of our employees. Learn More

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