Remote-access Guide

sutter ehr remote access

by Kristin Hickle Published 2 years ago Updated 1 year ago
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What do I need to access the Sutter Health EHR?

This site provides you secure access to patient health information contained in the Sutter Health EHR to support patient care and business operations. You will need your Sutter-assigned User ID (UserID@sutterhealth.org), SutterLink network password, and an authentication code to access the data from Sutter Health’s electronic health record.

What information do I need to connect to sutterlink?

You will need your Sutter-assigned User ID (UserID@sutterhealth.org), SutterLink network password, and an authentication code to access the data from Sutter Health’s electronic health record. Having trouble? Forgot your password? New Office Interested in SutterLink?

How do I contact the Sutter Health Service Desk?

Call the Sutter Health Service Desk at (888) 888-6044, or submit a service request via the IS Customer Portal when connected to the Sutter Health network.

How do I enable single sign-on (SSO) for Sutter provider hub?

Single Sign-On (SSO) has been enabled for internal Sutter Health Providers. Use your Sutter network username and password to log into the Sutter Provider Hub from within the Sutter network. Your username is the first part of your Sutter email address.

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How do I access Sutter Health email from home?

Open Google Chrome* or Internet Explorer to begin.At Work (In Network)At Home (Out of Network)Go to http://myehs.sutterhealth.org.At the Sign In page, enter your networkusername@sutterhealth.org then click Next.Enter your Network Password and click Sign in.Step 5 (Out of Network Log in Attempts):More items...

What is SutterLink?

SutterLink is a Secure, web-based portal access to Sutter's EHR that provides view access to all of the Clinical data in Sutter EHR including images, scanned documents and outside data available to Sutter Health users through Care Everywhere.

What EMR does Sutter use?

Epic HyperspaceSutter EHR Access to Sutter's Electronic Health Record (EHR) Epic Hyperspace. Epic Hyperspace is a Citrix-based application that provides various patient care workflow functions.

Is Service Desk Sutter Health?

If you're having trouble accessing any of the applications or websites below, please call Sutter Health's Service Desk at (916) 363-2233 or toll free at (888) 888-6044.

Is Sutter Health a union?

Professionals represented by these contracts are part of the Union's Medical Professionals Unit.

Does Sutter Health have union?

Its members include 625 workers at Sutter Health's California Pacific Medical Center in San Francisco. Workers in healthcare and other fields have ramped up union organizing efforts and job actions during the COVID-19 pandemic, seeking better working conditions and higher pay.

Where is Sutter Health headquartered?

Sacramento, CASutter Health / HeadquartersSutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. It operates 24 acute care hospitals and over 200 clinics in Northern California.

How do I file a complaint against Sutter Health?

If you have a grievance against Sutter Health Plus, you should first telephone Sutter Health Plus at 1-855-315-5800 (TTY 1-855-830-3500) and use the Sutter Health Plus grievance process before contacting the department.

How do I change doctors at Sutter Health?

You can change your PCP at any time by calling Sutter Health Plus Member Services at (855) 315-5800 or through the Member Portal.

How do I cancel an appointment with Sutter Health?

If you need to cancel your appointment, sign in to Sutter Health My Health Online ahead of time, open the appointment details and tap or click the Cancel button.

Comprehensive EHR and Practice Management System

Sutter Community Connect is a complete electronic health record (EHR) and practice management system that provides the software tools, systems integration, training and support that a medical practice needs to deliver quality healthcare efficiently. Our offering includes:

Robust

Sutter Community Connect is backed by Sutter Health’s robust support services to assist with the successful implementation and transition in your practice, including:

Integrated

Sutter Community Connect offers an advanced level of clinical integration and interoperability that is sure to improve the day-to-day efficiencies of your practice and enhance patient care coordination.

Certified

Sutter Community Connect is certified by the Office of the National Coordinator for Health Information Technology (ONC), and complies with current Quality Program objectives.

Lasting

Sutter Community Connect is supported by two healthcare leaders, Sutter Health and Epic. Unlike other systems with uncertain futures, Sutter Health and Epic are both stable, successful companies with extensive experience in patient care and healthcare solutions.

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