Remote-access Guide

sutter email remote access

by Lauretta Tillman MD Published 3 years ago Updated 2 years ago
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What do I need to access the Sutter Health EHR?

This site provides you secure access to patient health information contained in the Sutter Health EHR to support patient care and business operations. You will need your Sutter-assigned User ID (UserID@sutterhealth.org), SutterLink network password, and an authentication code to access the data from Sutter Health’s electronic health record.

What information do I need to connect to sutterlink?

You will need your Sutter-assigned User ID (UserID@sutterhealth.org), SutterLink network password, and an authentication code to access the data from Sutter Health’s electronic health record. Having trouble? Forgot your password? New Office Interested in SutterLink?

How do I contact the Sutter Health Service Desk?

Call the Sutter Health Service Desk at (888) 888-6044, or submit a service request via the IS Customer Portal when connected to the Sutter Health network.

How do I get in touch with Sutter?

Sutter Employee Line Call the S3 Employee Line for assistance at (916) 297-8300 or (855) 398-1631, Monday — Friday, 7:00 am to 5:00 pm. Call (855) 398-1631

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How do I access Sutter email from home?

Open Google Chrome* or Internet Explorer to begin.At Work (In Network)At Home (Out of Network)Go to http://myehs.sutterhealth.org.At the Sign In page, enter your networkusername@sutterhealth.org then click Next.Enter your Network Password and click Sign in.Step 5 (Out of Network Log in Attempts):More items...

What is SutterLink?

SutterLink is a Secure, web-based portal access to Sutter's EHR that provides view access to all of the Clinical data in Sutter EHR including images, scanned documents and outside data available to Sutter Health users through Care Everywhere.

How do I get my Sutter Health Access Code?

Register for your personal My Health Online account by entering your information below. We will send your access code by email within the hour to log in to My Health Online. Any questions on getting started? Please reach out to the My Health Online Support team at 1-866-978-8837.

Is Service Desk Sutter Health?

If you're having trouble accessing any of the applications or websites below, please call Sutter Health's Service Desk at (916) 363-2233 or toll free at (888) 888-6044.

What EMR does Sutter use?

Epic HyperspaceSutter EHR Access to Sutter's Electronic Health Record (EHR) Epic Hyperspace. Epic Hyperspace is a Citrix-based application that provides various patient care workflow functions.

What kind of insurance is Sutter Health Plus?

affordable HMO health planSutter Health Plus is an affordable HMO health plan that gives people access to many of Northern California's most respected health care providers, including many of Sutter Health's affiliated hospitals, doctors and physician organizations.

How do I download my health app online?

Download instructions: Access the App Store or Android Market on your mobile device. Search for 'MyChart' to locate the application. Download the free MyChart application.

How do I set up my health online Sutter?

Get Started with My Health OnlineEnroll Online. Follow our step-by-step process online to enroll in My Health Online now. ... Enroll by Phone. Call (866) 978-8837 to enroll, Monday – Friday, 7:00 am to 7:00 pm (PST). ... Enroll via Mail or Fax. Download the enrollment form and mail or fax it to our Patient Services Center.

How do I add family to Sutter Health Online?

Requesting Access Through My Health OnlineSign in to your My Health Online account.From the main menu, select Sharing.Select Friends and Family Access.Select “Add or extend access to a family member.”Tap “Add new.”

How good is Sutter Health?

Fifteen hospitals in the Sutter Health Plus network achieved recognition as being among the best in California for 2021-2022 by U.S. News & World Report.

Is Sutter Health a union?

Professionals represented by these contracts are part of the Union's Medical Professionals Unit.

Does Sutter Health have a union?

Interestingly, Sutter Medical Center Sacramento is not unionized.

Can a doctor give information to your spouse?

Yes. The HIPAA Privacy Rule at 45 CFR 164.510(b) specifically permits covered entities to share information that is directly relevant to the involvement of a spouse, family members, friends, or other persons identified by a patient, in the patient's care or payment for health care.

How do I change my name on Sutter Health?

To make a request to change your legal name, email MyChartSupport@*****.com or call our My Health Online Patient Support Line at (555) 555-5555.

What is SSO in Sutter?

Single Sign-On (SSO) has been enabled for internal Sutter Health Providers. Use your Sutter network username and password to log into the Sutter Provider Hub from within the Sutter network. Your username is the first part of your Sutter email address.

Why is it important to ensure the accuracy of your contact information?

Ensuring the accuracy of your contact information is critical to preventing the misrouting of sensitive clinical patient data.We want to safeguard your patients’ protected health information (PHI) and make certain it is always delivered to the appropriate destination.

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